Analyzing 5,790,7755.8M ReviewsFor 15,96416K Experts
Customers at this Tooele oil change service frequently praise the quick turnaround times, professional staff, and absence of aggressive upselling. Recurring positive themes include friendly communication, free snacks, and the use of specific products like Mobil 1. However, several low-star reviews describe instances of oil leaks, spilled fluids, or vehicles leaving the shop with unresolved mechanical issues. One reviewer also noted that the waiting area was unclean, contrasting with the generally positive service experiences.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
560 Google reviews we collected
Phrases our text analysis found in 413 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 413 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service was surprisingly quick and they were all thorough and pleasant.”
“…ooked okay but shortly after I did notice an oil leak and thank God I didn't get back on the road that evening because I probably would have blown my…”
“Great service the carnation was a nice tough, But a little pricey.”
“…the work that had been done, but I still feel did not justify being yelled at and call a liar.…”
“Overall awesome experience and will keep coming back.”
“They either lied to us or they are some of the worst mechanics I've come across.”
“The price was affordable and this is the first car shop I’ve been to where they haven’t tried to upsell me.”
“I used to really like your shop it has always been pricey but, that's what you pay for convince sometimes.”
“Shout out to grease monkey I recommend all preventative maintenance here.”
“I do NOT recommend putting your trust in their services.”
“I can always trust Grease Monkey to do a great oil change!”
“The manager at the location believed I was lying and trying to get something for free rather than simply explain that they did not change the calipers…”
“Very quick, they went over all the pricing and kept me informed on everything they were doing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Grease Monkey for 4 kinds of job. Pick one to see what they paid and said.
Great service the carnation was a nice tough, But a little pricey. I will be going back.
Got an oil change and also had them check out a deflated tire and filter. The service was surprisingly quick and they were all thorough and pleasant. The price was affordable and this is the first car shop I’ve been to where they haven’t tried to upsell me. Oscar is an especially hard worker. I will return to them with future needs.
I usually really like these guys. Took my son's car in for an oil change in August. It has been leaking quite a bit ever since. He's been having to top it off until his next oil change.
Every time I go to Grease Monkey, I get fast professional service. The free snacks makes it so I can take my kids with me because my kids actually want to go.
Love getting my oil changed here. They don’t try to sell you on other products your vehicle may need to help performance like Jiffy Lube does. They give you what you ask for and out the door you go. Very professional and welcoming. I even got a free pumpkin on my recent oil change. Overall awesome experience and will keep coming back.
So quick and friendly! Didn’t try to sell me something I didn’t need! Gave me a pumpkin and a carnation too. I will return
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 40 | — |
| Air & cabin filter replacement | 10 | — |
| Tires | 10 | — |
| Brakes | 4 | — |
4.6 ★★★★★ 560 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service the carnation was a nice tough, But a little pricey. I will be going back.
Thanks for stopping in! We love seeing these stars, and we appreciate your business!
Got an oil change and also had them check out a deflated tire and filter. The service was surprisingly quick and they were all thorough and pleasant. The price was affordable and this is the first car shop I’ve been to where they haven’t tried to upsell me. Oscar is an especially hard worker. I will return to them with future needs.
Hello Persephone, we are glad our crew handled your oil change, tire check, and filter swiftly and thoroughly! Thank you for the positive note, and please drop by again whenever your car needs attention.
I usually really like these guys. Took my son's car in for an oil change in August. It has been leaking quite a bit ever since. He's been having to top it off until his next oil change.
Hi M, thank you for sharing your feedback with us and we completely understand how frustrating it is when a car starts leaking oil after a service, especially since you usually enjoy bringing your son's car to our team. Please reach out to us directly at [email protected] so we can look into this issue, make things right, and ensure you have a much better experience moving forward.
Every time I go to Grease Monkey, I get fast professional service. The free snacks makes it so I can take my kids with me because my kids actually want to go.
Thanks for the feedback, Jennifer! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I always have a wonderful experience there. Very fast as well.
That's what we like to hear, Megan! We look forward to providing you the same great service next time. Thanks for your business!
Love getting my oil changed here. They don’t try to sell you on other products your vehicle may need to help performance like Jiffy Lube does. They give you what you ask for and out the door you go. Very professional and welcoming. I even got a free pumpkin on my recent oil change. Overall awesome experience and will keep coming back.
Thank you for shining the spotlight on our teams’ service and expertise! We appreciate the feedback and will make sure to thank them for a job well done. Thank you for your business, Fetaiaki! We look forward to seeing you again.
So quick and friendly! Didn’t try to sell me something I didn’t need! Gave me a pumpkin and a carnation too. I will return
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit, Kristina. If you have further needs or questions, please reach out!
This team is always on point! Gets me in and out quick- always checking in before replacing anything additional to the cost discussed. Overall great service!
Hello Damaris, thanks for shouting out our transparent communication and speedy service! We appreciate your business and look forward to your next visit.
Very professional and courteous, and the price was awesome!!
Hello Tom! We are thrilled our courteous staff and awesome prices hit the mark. We invite you to return and invest in your future vehicle upkeep with us.
Great and a fast service!
Just the way your experience should be! Thank you for the nice feedback, Joshua. Our team appreciates you very much and wishes you a great day!
Analyzing 5,790,7755.8M ReviewsFor 15,96416K Experts
