Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%67+16.2Value 14%71+10Replies to reviews 7%69+4.9Craft & service penalty83−1.7Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Grease Monkey

Tooele, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.6★ from 560 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 69% of oil change services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 67% of oil change services.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 83% of oil change services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 71% of oil change services.B
71
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 69% of oil change services.B
69

Reviews for your job

Customers hired Grease Monkey for 4 kinds of job.

Grease Monkey for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.50
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 26/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 38

All 10 Google reviews tagged “Tires”

derekLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan and team are a prime example of what customer service should be. I Had a nail in my tire with a decent leak as I was moving into my new home. These guys got me in and out in 30 minutes, Even with a 37" tire. Highly recommended

Tires
Alex10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

The name says it all…bunch of monkeys Great place if you want you lug nuts rounded, over torqued, hand tight or under torqued Oil drain plug tightened beyond factory specs Shop in desperate need of remedial training

Oil changeTires
AshleyLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Would definitely recommend to anyone!! Brandon was awesome he gave my little girls a flower survace was fast and efficient the price is unbeatable! I will alwase use greese monkey

Air & cabin filter replacementOil changeTires
CaseyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

The shop was empty when I got there and all I needed was my tire patched. It took over an hour to get my car back. Not to mention while I was there they were backing someone else’s truck out and HIT HIS MIRROR. There wasn’t an obvious damage so they still charged him for the oil change after hitting his mirror!

Tires
Chayslyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I went here to get my oil changed and my tires rotated, and they always have me leaving very appreciative, it’s one of the places I recommend to go for your oil change. I’ve been to Jiffy Lube and the dealership in Tooele and they don’t compare to grease monkey. Grease monkey techs are so quick, respectful, and get…

Air & cabin filter replacementOil changeTires
VeronicaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys there were very kind and fast! Was in and out within 15 minutes. They also gave me a flower when I left which totally made my day. Definitely will be going there from here on out!

Air & cabin filter replacementOil changeTires+ Punctuality+ Quality+ Professionalism
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

OIL CHANGE ONLY! They do a good oil change but NOTHING ELSE - each time I have taken my car in for additional services it has left DAMAGED. Both times they were unwilling to fix what they broke without charging extra. - The only reason they get a two star rating is because they do good oil changes. I took my truck…

BrakesOil changeTires− Quality− Professionalism
MarkLocal Guide · 132 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent place to get your oil changed. Price is reasonable and they will rotate your tires as well. Clean and zippy, just the way an oil change should be.

Oil changeTires+ Value
Ty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Went in to have a oil change and tire balance done. The oil change was very quick. The tire balance however is unreal I'm at 1.5 hrs right now and they still have 2 tires to do. There is 7 employees and only 1 knows how to use the tire balance machine. While the others stand around and watch there is no customers…

Oil changeTires− Punctuality− Professionalism
Miranda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I WAS ON MY WAY TO GET LUNCH WHEN I NOTICED MY TIRE WAS FLAT! I WAS VERY FRUSTRATED AND THANKFULLY GREASY MONKEY WAS ON MY WAY, PULLED IN AND ASKED IF THEY COULD HELP ME AND THEY IMMINENTLY JUMPED ON HELPING ME AND EVEN GAVE ME SOME BEAUTIFUL FLOWERS ON MY DASH BOARD! THANK YOU ALL AGAIN FOR YOUR Hospitality AND GREAT SERVICE!

Tires+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 66%Overpriced 7%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change40—
Air & cabin filter replacement10—
Tires10—
Brakes4—

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