How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGreat Guys Cleaning and Concierge
Batavia, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 5.0★ from 40 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Great Guys Cleaning and Concierge for 4 kinds of job.
Great Guys Cleaning and Concierge for general carpet cleaning
Clear ✕All 9 Google reviews tagged “General carpet cleaning”
This company is the best! They cleaned all my carpets for a great price and did it very quickly. My carpets still look like new a few months later! There was one tough stain that required extra treatment and they were able to remove it!
Tony was professional and a pleasure to work with. They were punctual and did a great job. We are very pleased with the results.
They did a fantastic job cleaning our whole house carpeting along with a sofa and chair. They were on time, very personable, clean, knowledgeable, courteous. Everything looks beautiful and so clean.
Working with Tony was a pleasure. His communication was terrific and they did a wonderful job cleaning my carpets. Would highly recommend!
Excellent work, very good people to deal with, extremely responsive. Telling all of my friends about them now!
Very happy and would recommend
AJ and his coworker were very professional and very respectful. Great value and very good. Wore masks and PPE through out the entire job. Couch looks amazing. Definitely would recommend!! Thank you Great Guys
Our dog died back in January, 2020. During his last months, he had some accidents, which we'd bought an upright carpet shampooer and thought it'd done the job, but later realized that it couldn't get the deep "damage" done. And as we were looking to adopt a new dog this next weekend, we wanted to be sure he wouldn't…
I trust Tony and his team with my carpets to get them ‘like new’ again. They really work their magic and are a delight to interact with. I highly recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 9 | $221–$423 |
| Pet stain & odor removal | 5 | — |
| Carpet steam cleaning | 3 | $158–$290 |
| Upholstery cleaning | 3 | $144–$277 |
