General contractor · Boston, MA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%95+24.8Value 15%84+12.8Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 11 general contractorsiPosition by Experts Score among all companies we track in this category. · better than 60%
4.9★★★★★34 Google reviews · 22 photos
97%five-star reviews
4.83★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Greater Boston Contractors 4.9 out of 5 based on 34 reviews, noting that the owner responded to all feedback. Customers frequently cite basement renovations, kitchen remodels, and bathroom updates as primary services, praising the team for punctuality, clear communication, and fair pricing. Recurring themes include thorough project planning, attention to detail, and successful space maximization. One review mentioned occasional confusion regarding project management continuity, though overall satisfaction with the final results remained high.
Google rating: 4.9 out of 5 from 34 reviews (97% five-star).
Reviews on this page: 34 Google reviews (32 with written comments, 12 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 9, 2026.
Service: General Contractor serving Boston, Massachusetts.
Data from Google, last updated November 10, 2026.
Score profile vs other general contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
Greater Boston ContractorsGeneral Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greater Boston Contractors: 93/100 on this factor. Category median: 92.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greater Boston Contractors: 95/100 on this factor. Category median: 87.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greater Boston Contractors: 84/100 on this factor. Category median: 100.A
84
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greater Boston Contractors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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Bar = this company · dark tick = category median.
Star ratings
34 Google reviews we collected
4.9of 5
5 stars3397%
4 stars00%
3 stars13%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
100%praise
Praise82100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price220%
Reasonable770%
Overpriced00%
Not sure110%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1721%
Staff & attitude1620%
Would recommend1620%
Speed & response1113%
Communication1113%
Price & value67%
Honesty & trust56%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I hired Greater Boston Contractors for my basement renovation and had an amazing experience with them.”
“The crew was also courteous and considerate, especially since we had an infant at home during the renovation.”
“Would recommend these guys 100% of the time and we’re already talking to them about our next project!”
“Communication was smooth as well, with the team being responsive to our questions and concerns.”
“It was a great experience, the communication with Alyson was always very clear and him and Beatriz were always available to answer our questions.”
“They did a fantastic job and pricing was very reasonable.”
“Despite that, the job was completed as promised, and I’d still recommend them for reliable work.”
People customers mention
Wellynson4 reviews
Alyson3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
What reviewers say about Greater Boston Contractors
From 24 detailed written reviews; every point below is quoted in at least one review.
Mentioned most: Quality of work (22 praise); Would recommend (15 praise); Communication (11 praise, 1 complaint); Reliability (9 praise); Professionalism (9 praise); Responsiveness (7 praise); Explains clearly (6 praise); Friendly & courteous (4 praise).
Reported results: 3 exceeded expectations.
Value for money: 1 said worth it.
Jobs reviewed: basement (10), basement remodel (2).
Returning customers: 1 reviewers say they used Greater Boston Contractors before.
👍 “They did a fantastic job”
👍 “I would recommend GBC again”
👍 “How our basement remodel came out”
👎 “Caused a few breakdowns in communication”
Reviews for your job
Customers hired Greater Boston Contractors for 2 kinds of job. Pick one to see what they paid and said.
Mark1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I hired Greater Boston Contractors for my basement renovation and had an amazing experience with them. They transformed my unfinished, gross basement into an area where we can host parties and the kids can hang out. They did a fantastic job and pricing was very reasonable. I would recommend GBC again!!
Great price
Nick3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Could not have been happier with how our basement remodel came out. We had an unfinished space and Wellynson and Alynson and their team helped us bring our vision to life. We had about 800sq ft to work with which they were able to find every square inch to maximize the space. We were able to incorporate a mud room…
Reasonable priceBasement remodeling
Rajesh7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We finished our basement and Greater Boston Contractors did a very thorough job. They laid out very clearly what the project entails along with the cost and did a remarkable job of sticking to it without any surprises.
Reasonable priceBasement remodeling
Qi5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
We had our basement remodeled about a year ago, and overall, we’ve been very happy with the results. The project took approximately three months and transformed our previously unfinished basement into a comfortable living and play space, complete with an attached half bath.
The workmanship has been good, and we…
Great priceBasement remodeling
RohanLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This winter we had our kitchen remodeled by GBC. It was a great experience, the communication with Alyson was always very clear and him and Beatriz were always available to answer our questions.
We are very happy with the end result. Everything from demo to construction, installation and clean up was handled really well.
Reasonable priceKitchen remodeling
Chris4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very happy with our basement remodel / finish, Allyson who helped manage the project was a pleasure to work with, maximized the space we had!
I hired Greater Boston Contractors for my basement renovation and had an amazing experience with them. They transformed my unfinished, gross basement into an area where we can host parties and the kids can hang out. They did a fantastic job and pricing was very reasonable. I would recommend GBC again!!
Price assessment: Great price
Response from the owner · a day ago
Hi Mark! We're so happy to hear you had a great experience with our team! It was a pleasure working with you, thank you so much for trusting Greater Boston Contractors with your basement renovation.
Nick D3 reviewsiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Could not have been happier with how our basement remodel came out. We had an unfinished space and Wellynson and Alynson and their team helped us bring our vision to life. We had about 800sq ft to work with which they were able to find every square inch to maximize the space. We were able to incorporate a mud room off the garage, living/play room for the kids, small home gym and plenty of space for storage. They were pretty flexible with our last minute changes or requests and talked us through every step of the way. Would recommend these guys 100% of the time and we’re already talking to them about our next project!
Price assessment: Reasonable price
Services: Basement remodeling
Response from the owner · 5 days ago
Hi Nick! Thank you so much for trusting our team with your basement project! It was a pleasure working with you and bringing your vision to life. We’re so glad you’re happy with the results and that the new space works so well for your family. We truly appreciate your recommendation and look forward to working with you again on your next project!
Rajesh Balasubramanian7 reviewsiTotal number of Google reviews Rajesh has written across all businesses on Google Maps, not just this one.
We finished our basement and Greater Boston Contractors did a very thorough job. They laid out very clearly what the project entails along with the cost and did a remarkable job of sticking to it without any surprises.
Price assessment: Reasonable price
Services: Basement remodeling
Response from the owner · a week ago
Thank you so much, Rajesh! We’d love to work on your project and truly appreciate your trust in our services!
Qi Wei Leong5 reviewsiTotal number of Google reviews Qi has written across all businesses on Google Maps, not just this one.
We had our basement remodeled about a year ago, and overall, we’ve been very happy with the results. The project took approximately three months and transformed our previously unfinished basement into a comfortable living and play space, complete with an attached half bath.
The workmanship has been good, and we haven’t had any complaints since the project was completed. The crew was also courteous and considerate, especially since we had an infant at home during the renovation. They kept noise levels to a minimum, which we really appreciated. Communication was smooth as well, with the team being responsive to our questions and concerns.
Overall, it was a positive experience, and we’re pleased with the quality of the work and how the space turned out. I would recommend them to anyone considering a basement remodeling project.
Price assessment: Great price
Services: Basement remodeling
Response from the owner · 3 weeks ago
Hi Qi Wei! Thank you so much for taking the time to share your experience and for recommending Greater Boston Contractors!
We're glad to hear that our technician was able to resolve the issue with your toilet and that you were satisfied with the quality of the repair. We also truly appreciate your patience and understanding regarding the slight delay in arrival.
At Greater Boston Contractors, we strive to provide reliable, professional plumbing repair services with quality workmanship and attention to detail.
Thank you again for trusting our team with your home. It was a pleasure helping you, and we're always here if you need us in the future!
Rohan ShahLocal Guide · 39 reviewsiTotal number of Google reviews Rohan has written across all businesses on Google Maps, not just this one.
This winter we had our kitchen remodeled by GBC. It was a great experience, the communication with Alyson was always very clear and him and Beatriz were always available to answer our questions.
We are very happy with the end result. Everything from demo to construction, installation and clean up was handled really well.
Price assessment: Reasonable price
Services: Kitchen remodeling
Response from the owner · a month ago
Hi Rohan! Thank you so much for your wonderful review and for trusting Greater Boston Contractors with your kitchen remodeling project!
We're thrilled to hear that you had such a positive experience and that you're happy with the final results. It means a lot to know that Alyson, Beatriz, and our entire team made you feel informed and supported throughout the process.
From demolition and construction to installation and final cleanup, we always strive to deliver quality craftsmanship, clear communication, and a smooth kitchen renovation experience.
Thank you again for your kind words and recommendation. It was a pleasure working on your home, and we hope you enjoy your beautiful new kitchen for many years to come!
james robinson11 reviewsiTotal number of Google reviews james has written across all businesses on Google Maps, not just this one.
I hired them to finish my unfinished basement, and overall, I’m happy with the result. The work was completed on time, and the finished space meets my expectations. The team was professional, and everything was done to a good standard.
That said, the only issue I ran into was that there seemed to be multiple project managers overseeing the work at different points, and there were times when it felt like they weren’t on the same page. I ended up having to repeat the same details or clarify things multiple times, which caused a few breakdowns in communication.
Despite that, the job was completed as promised, and I’d still recommend them for reliable work.
Price assessment: Reasonable price
Services: Basement remodeling
Response from the owner · a year ago
Thank you so much and thanks for trusting GBC!
Michael Moynihan3 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I recommend GBC if you want a team who is professional, prompt, fair regarding price, and does quality work. I had multiple rooms that needed drywall installed as well as badly scratched hardwood floors that needed to be refinished. Greater Boston Contractors had great communication throughout the process & and they did what they said they would do when they said they would do it. They were also very quick to help with some additional plumbing work that wasn't in the original scope. I plan to hire them again for my next home project. Great job GBC!
Price assessment: Reasonable price
Services: Home renovations
Response from the owner · 11 months ago
Thank you so much Michael for your wonderful review and thanks for trusting GBC!
