Vicki Pickle3 reviewsTotal number of Google reviews Vicki has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent work with the flowerbed ! Thank you!
- Services: Landscape installations
Green Elite Landscape & Design LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 29 artificial turf installationPosition by Experts Score among all companies we track in this category. · better than 36%
4.8 ★★★★★ 332 Google reviews · 22 photos
96%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
3.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
30%reviews answered by the owner
Oct 2026latest review
Green Elite Landscape & Design LLC at a glance
Google reviewers rate Green Elite Landscape & Design LLC 4.8 out of 5 stars based on 332 reviews, with the owner responding to 30% of feedback. Positive comments frequently highlight punctuality, professional communication, and affordable pricing for services including sod installation, drainage systems, retaining walls, and tree removal. Conversely, several low-star reviews report significant issues with drainage work failing to function correctly, incomplete tasks, and a lack of responsiveness when addressing post-project problems or providing quotes.
- Google rating: 4.8 out of 5 from 332 reviews (96% five-star).
- Reviews on this page: 332 Google reviews (302 with written comments, 48 with photos).
- Owner responses: the business replied to 30% of reviews.
- Most recent review: October 23, 2026.
- Service: Artificial Turf Installation serving Memphis, Tennessee.
Data from Google, last updated October 25, 2026.
Score profile vs other artificial turf installation
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Elite Landscape & Design LLC: 85/100 on this factor. Category median: 90.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Elite Landscape & Design LLC: 75/100 on this factor. Category median: 86.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Elite Landscape & Design LLC: 88/100 on this factor. Category median: 98.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Elite Landscape & Design LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Elite Landscape & Design LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Elite Landscape & Design LLC: 100/100 on this factor. Category median: 77.A
100
Bar = this company · dark tick = category median.
Star ratings
332 Google reviews we collected
- 5 stars31896%
- 4 stars10%
- 3 stars10%
- 2 stars10%
- 1 star113%
Praise vs complaints
Phrases our text analysis found in 302 written reviews
- Praise54798%
- Complaints142%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price5055%
- Reasonable3842%
- Overpriced33%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Quality & results14325%
- Speed & response9417%
- Would recommend9417%
- Staff & attitude8716%
- Price & value7413%
- Communication509%
- Honesty & trust193%
What customers talk about
We read 302 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They came out and did a fantastic job with fall cleaning up.”
“They got out here for a quote immediately, helped us figure out the best option for our yard issues and executed it perfectly.”
“They have not reached out apologizing or explaining the delay and they have not responded to any of our communication.”
“Amazing service I highly recommend Eddy & the team.”
“You will regret going with this company I do not recommend this company.”
“The owner, Eddie, is very knowledgeable, friendly and professional and we are happy with the results.”
“They did a great job, communicated with us throughout the process, and did the work at a great price.”
“Had someone from this company come out to quote a landscape project for us.”
“From the begining Eddie kept us updated & was very prompt.”
“They gave a date they would come and when that time came around, we heard nothing, and they didn't respond to any texts or calls.”
“Eddie was transparent and honest about his services and what to expect.”
People customers mention
- Eddie 44 reviews
- French 14 reviews
- Robinson 7 reviews
- Landscaping 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Green Elite Landscape & Design LLC for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
RichLocal Guide · 155 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Eddie and his crew from Green Elite ripped out an old rail tie wall that was crumbling and secured my yard with this beast of a block wall. They also laid sod in my back yard where dirt and weeds had taken over. Very happy with the outcome of the project.
Reasonable price
Stacey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
We appreciate Eddie and his team. They came out and did a fantastic job with fall cleaning up. Removing tree limbs, leaves, debris from recent storms. Cut down trees and trimmed bushes also. Very professional, Affordable pricing. Worth every penny. Thx guys!
Reasonable priceLawn careTree landscapingLandscaping maintenance
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We had a great experience with this landscaping company! They replaced our retaining wall and did an excellent job from start to finish. Highly recommend!
Reasonable priceRetaining wallsSod installation
SavyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The best in town!!!! Amazing service I highly recommend Eddy & the team. I had the best experience and think you should use the landscaping company. Tell them Savy sent you!!!!
Great price
Mando2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Eddie and his team did an excellent job installing a fence and sod. fixed our drainage as well
Renee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
This company is outstanding! They got out here for a quote immediately, helped us figure out the best option for our yard issues and executed it perfectly. We had a large hedge wall cut down and replaced with a fence and a small retaining wall with a French drain for water control. The owner, Eddie, is very…
Great priceYard landscapingRetaining walls
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Sod installation | 53 | — |
| Gardening services | 31 | — |
| Yard landscaping | 27 | — |
| Lawn landscaping | 22 | — |
| Landscape installations | 20 | — |
| Yard drainage | 20 | — |
| Walkway landscaping | 16 | — |
| Stone landscaping | 16 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 332 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Rich JVLocal Guide · 155 reviewsTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEddie and his crew from Green Elite ripped out an old rail tie wall that was crumbling and secured my yard with this beast of a block wall. They also laid sod in my back yard where dirt and weeds had taken over. Very happy with the outcome of the project.
- Price assessment: Reasonable price
Response from the owner · a day ago
Thank you Rich! Was a pleasure. Looking forward to more work
Stacey2 reviewsTotal number of Google reviews Stacey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe appreciate Eddie and his team. They came out and did a fantastic job with fall cleaning up. Removing tree limbs, leaves, debris from recent storms. Cut down trees and trimmed bushes also. Very professional, Affordable pricing. Worth every penny. Thx guys!
- Price assessment: Reasonable price
- Services: Lawn care, Tree landscaping, Landscaping maintenance
Shaun Tolan2 reviewsTotal number of Google reviews Shaun has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEddie and his team did an excellent job installing drainage and sod! Thank you
Stephanie Voigt2 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had a great experience with this landscaping company! They replaced our retaining wall and did an excellent job from start to finish. Highly recommend!
- Price assessment: Reasonable price
- Services: Retaining walls, Sod installation
SavyLocal Guide · 22 reviewsTotal number of Google reviews Savy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe best in town!!!! Amazing service I highly recommend Eddy & the team. I had the best experience and think you should use the landscaping company. Tell them Savy sent you!!!!
- Price assessment: Great price
Robert Farmer1 reviewTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest thang going 💯💯💯💯
Mando2 reviewsTotal number of Google reviews Mando has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEddie and his team did an excellent job installing a fence and sod. fixed our drainage as well
Renee Harrison5 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis company is outstanding! They got out here for a quote immediately, helped us figure out the best option for our yard issues and executed it perfectly. We had a large hedge wall cut down and replaced with a fence and a small retaining wall with a French drain for water control. The owner, Eddie, is very knowledgeable, friendly and professional and we are happy with the results.
- Price assessment: Great price
- Services: Yard landscaping, Retaining walls
KCC Teens5 reviewsTotal number of Google reviews KCC has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent customer service. Job completed in 2 1/2 days. Our backyard was all dirt. They did the underground drainage, creek bed, sod and fire pit. Completely new backyard!
- Price assessment: Reasonable price
- Services: Outdoor step construction, Yard grading, Sod installation, Yard drainage
Business details
- Phone: (901) 208-7790
- Website: greenelitelandscape.com
- Service area: Memphis, TN