Tile cleaning service · North Port, FL · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty83−1.7Momentum penalty83−1.7Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 39 grout cleaningiPosition by Experts Score among all companies we track in this category. · better than 5%
4.8★★★★★114 Google reviews · 24 photos
96%five-star reviews
4.69★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Green Grout Sarasota 4.8 out of 5 based on 114 reviews, highlighting professional service, punctuality, and responsive communication for tile cleaning and sealing. Customers frequently note reasonable pricing and thorough preparation, often recommending the company for post-construction cleanup and new home maintenance. However, several low-star reviews criticize a lack of follow-up support, specifically citing unreturned calls regarding warranty claims, product defects, and failed appointment attempts.
Google rating: 4.8 out of 5 from 114 reviews (96% five-star).
Reviews on this page: 114 Google reviews (100 with written comments, 11 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 15, 2026.
Service: Grout Cleaning Service serving North Port, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other grout cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Green Grout SarasotaGrout Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Grout Sarasota: 76/100 on this factor. Category median: 95.B
76
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Grout Sarasota: 75/100 on this factor. Category median: 95.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Grout Sarasota: 83/100 on this factor. Category median: 99.A
83
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Grout Sarasota: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Grout Sarasota: 83/100 on this factor. Category median: 100.A
83
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Grout Sarasota: 100/100 on this factor. Category median: 75.A
100
Bar = this company · dark tick = category median.
Star ratings
114 Google reviews we collected
4.8of 5
5 stars10996%
4 stars00%
3 stars00%
2 stars11%
1 star44%
Praise vs complaints
Phrases our text analysis found in 100 written reviews
97%praise
Praise22997%
Complaints83%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price360%
Reasonable240%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5322%
Staff & attitude5322%
Would recommend5322%
Speed & response4419%
Price & value188%
Communication94%
Honesty & trust73%
What customers talk about
We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were professional and thorough, and did an outstanding job with our post construction mayhem.”
“The tile and grout had never been professionally cleaned since my parents purchased the home in 2001.”
“I will absolutely use Green Grout again and again, and I wholeheartedly recommend them to anyone looking for professional tile and grout cleaning.”
“Came highly recommended after moving into our new home 5BR/3.”
“The office was courteous and professional and very responsive.”
“Exceptional service, outstanding results, fair pricing, and wonderful people.”
“…hen they started the job, they'd come back and take care of it at no cost.…”
“Their communication was exceptional, from the initial quote all the way through to the completed job.”
“Everyone at Green Grout was trustworthy, kind, respectful, and professional in every way.”
People customers mention
Bruno9 reviews
Beatriz3 reviews
Lucas3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Green Grout Sarasota for 6 kinds of job. Pick one to see what they paid and said.
SusanLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I would give 10 stars if I could! I cannot speak highly enough about this company from the first point of contact to the staff that worked in our home. They were professional and thorough, and did an outstanding job with our post construction mayhem. Highly recommend!!! Thank you Beatriz and your amazing staff. We are so grateful!
Chris10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Bruno, Beatriz and the entire Green Grout team were exceptional. The office was courteous and professional and very responsive. The team that worked in our home was meticulous in their preparation and application. It was artistry. It was very clear that they take much pride in their work and take the time an effort…
JonLocal Guide · 370 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★
Green Grout cleaned, sealed, and restored my tile and grout in July 2020 and provided a 10-year warranty upon completion. Recently, I contacted them regarding a warranty issue and quickly discovered that warranty support appears to be nonexistent. After making a phone call and sending a follow-up email, I received…
David10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Highly recommend Green Grout Sarasota for any sealing needs on your tile job !!!
Barbara9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We recently had our grout floors done by Green Grout Floor Company, and the entire experience was excellent! Team lead Lucas was terrific — he took the time to help us choose the perfect grout color to match our home and made sure every detail was right. The quality of the work and the professionalism of the team…
DebraLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I really like Green Grout. I have used them multiple times. Their prices are very reasonable, and they are Flexible, responsible, and do a great job.. Beatrice Is terrific. She is so easy to work with and really makes an effort to accommodate. I would definitely recommend them.
I would give 10 stars if I could! I cannot speak highly enough about this company from the first point of contact to the staff that worked in our home. They were professional and thorough, and did an outstanding job with our post construction mayhem. Highly recommend!!! Thank you Beatriz and your amazing staff. We are so grateful!
Greta MishelevichLocal Guide · 34 reviewsiTotal number of Google reviews Greta has written across all businesses on Google Maps, not just this one.
I recently had an outstanding experience with Green Grout, and I couldn’t be happier with the results!
I was initially a little concerned about coordinating everything from out of town, but the entire process was absolutely seamless from start to finish. Their communication was exceptional, from the initial quote all the way through to the completed job.
I manage my mother’s home, which we recently started renting out. The tile and grout had never been professionally cleaned since my parents purchased the home in 2001. Needless to say, the grout was extremely dirty, to the point where much of it had turned black. I was amazed at the transformation! Their cleaning and sealing service brought the tile and grout back to looking practically brand new.
What impressed me just as much as the results was the team itself. Everyone at Green Grout was trustworthy, kind, respectful, and professional in every way. It’s not always easy finding a company you can confidently trust to work in a home when you’re not physically there, but Green Grout exceeded my expectations.
And to top it all off, their pricing was more competitive than the other companies I contacted before booking!
Exceptional service, outstanding results, fair pricing, and wonderful people. I will absolutely use Green Grout again and again, and I wholeheartedly recommend them to anyone looking for professional tile and grout cleaning. Thank you, Green Grout, for making this such an easy and positive experience!
Chris Geiger10 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Bruno, Beatriz and the entire Green Grout team were exceptional. The office was courteous and professional and very responsive. The team that worked in our home was meticulous in their preparation and application. It was artistry. It was very clear that they take much pride in their work and take the time an effort to make sure the job is prepped and completed properly. 100% would use them again as well as recommend them for anyone looking to seal and/or stain their grout. Very satisfied customer.
Response from the owner · a month ago
Thank you Chris . It’s a pleasure working with you as well .
Jon P.Local Guide · 370 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Green Grout cleaned, sealed, and restored my tile and grout in July 2020 and provided a 10-year warranty upon completion. Recently, I contacted them regarding a warranty issue and quickly discovered that warranty support appears to be nonexistent. After making a phone call and sending a follow-up email, I received no response. It seems they are happy to answer sales inquiries but ignore customers once warranty service is needed. A warranty is only valuable if a company stands behind it, and unfortunately that has not been my experience.
Response from the owner · 4 months ago
Thank you for your feedback . We take all warranty concerns seriously.
After reviewing our records , we were unable to locate any recent phone call, email , or warranty request associated with your account. We certainly do not ignore our costumers , and we are committed to honoring our warranty obligations.
Please contact our office directly, and we will be happy to review your situation and assist you as quickly as possible . We value our costumers and look forward to resolving any concerns you may have .
Thank you !
We
Fabi SilvaLocal Guide · 31 reviewsiTotal number of Google reviews Fabi has written across all businesses on Google Maps, not just this one.
We recently had our grout floors done by Green Grout Floor Company, and the entire experience was excellent! Team lead Lucas was terrific — he took the time to help us choose the perfect grout color to match our home and made sure every detail was right. The quality of the work and the professionalism of the team exceeded our expectations. We couldn’t be happier with the result and highly recommend them. Definitely a five-star experience!
Response from the owner · 6 months ago
Thank you Barbara , for trusting Green Grout with your home .
We’re glad to hear you had an excellent experience and Lucas was able to guide you in selecting the perfect grout color . Attention to detail and delivering high quality results are core to what we do . We truly appreciate your recommendation and look forward to serving you again.
Debra MacchiLocal Guide · 13 reviewsiTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
I really like Green Grout. I have used them multiple times. Their prices are very reasonable, and they are Flexible, responsible, and do a great job.. Beatrice Is terrific. She is so easy to work with and really makes an effort to accommodate. I would definitely recommend them.
Response from the owner · 6 months ago
Thank you so much for your feedback and recommendation Debra . Your experience matters for us.
RobertLocal Guide · 65 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Very impressed with this excellent company. I usually meet with three venders before choosing one. Bruno was really experienced. After speaking with him about the job and the background of the company (family run) I decided to book the job. I must say they did an incredible job! The bathroom tile looks perfect. I did both bathrooms and they provide a really good warranty. Very professional and very personable. Thanks again for a great job. Robert D
Response from the owner · 9 months ago
Robert , thank you for the trust and the kind words . It was a pleasure working with you. We take pride in doing things the right way. Experience , attention to detail , and standing behind our work with a solid warranty . I’m glad both bathrooms turned out, exactly as expected. We truly appreciate your business and look forward to helping again whenever you need .
Yolanda Angulo10 reviewsiTotal number of Google reviews Yolanda has written across all businesses on Google Maps, not just this one.
Beatriz was very pleasant to work with. They were able to give me an estimate right away via pictures submitted. The team, including Lucas, was super polite and did what appears to be a very nice and neat job on all of our tiles, floors and bath and backsplash.
Price assessment: Reasonable price
Services: Tile grouting, Grout sealing
Response from the owner · 9 months ago
Thank you for the feedback. Our team appreciate the recognition. We’re glad the quick estimate process and the quality of the work met your expectations. . It was a pleasure working with you.
