Window installation service · Lake Elsinore, CA · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty99−0.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 25 egress window installationiPosition by Experts Score among all companies we track in this category. · better than 21%
4.7★★★★★46 Google reviews · 24 photos
91%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise Green Lite Windows & Doors for punctual appointments, professional communication, and fair pricing on window and door installations. Many reviewers highlight the team's efficiency, clean work sites, and high-quality craftsmanship for both standard and custom projects. However, a minority of negative reviews cite significant issues with long wait times for quotes, poor follow-up on repairs, and installation errors such as incorrect measurements and inadequate insulation.
Google rating: 4.7 out of 5 from 46 reviews (91% five-star).
Reviews on this page: 46 Google reviews (42 with written comments, 3 with photos).
Owner responses: the business replied to 70% of reviews.
Most recent review: September 22, 2026.
Service: Egress Window serving Lake Elsinore, California.
Data from Google, last updated October 25, 2026.
Score profile vs other egress window installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Green Lite Windows & DoorsEgress Window Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Lite Windows & Doors: 75/100 on this factor. Category median: 94.B
75
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Lite Windows & Doors: 70/100 on this factor. Category median: 93.B
70
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Lite Windows & Doors: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Lite Windows & Doors: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Lite Windows & Doors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Lite Windows & Doors: 92/100 on this factor. Category median: 98.A
92
Bar = this company · dark tick = category median.
Star ratings
46 Google reviews we collected
4.7of 5
5 stars4291%
4 stars12%
3 stars00%
2 stars00%
1 star37%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
96%praise
Praise9896%
Complaints44%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price267%
Reasonable133%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2020%
Quality & results1919%
Speed & response1919%
Price & value1818%
Would recommend1818%
Honesty & trust55%
Communication33%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Efficient, considerate, kind, clean, great value price, and an absolute pleasure to work with.”
“The pricing was very fair, and the quality of the windows and door has exceeded my expectations.”
“Horrible customer service especially the owner who knows nothing of what is going on with our doors.”
“Josh and the guys were professional throughout the entire process and worked quickly and extremely efficiently.”
“Roger provided a clear and fair quote without any pressure, and the installation by Josh was quick and meticulous.”
“The windows are of great quality and I would not hesitate to recommend them to anyone that needs a great window guy.”
“I highly recommend Green Lite for anyone looking for reliable, professional, and hassle-free service!”
“Josh was involved in the communications, scheduling and even stopped over in person to take a second measurement, which made us feel comfortable.”
People customers mention
Josh11 reviews
Robert5 reviews
Rick5 reviews
Matt4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Green Lite Windows & Doors for 2 kinds of job. Pick one to see what they paid and said.
Kyle5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Josh and his team at Green Lite were absolutely fantastic. Efficient, considerate, kind, clean, great value price, and an absolute pleasure to work with. By far the best contractor experience I've ever had in my home.
Great priceWindow installation
DCSLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Thank you Josh! I had to write a review because Greenlite took great
Care of my family. I have had my windows and shutters for 5 years now. Great job!
Great priceWindow installation
JackLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Josh and the guys were professional throughout the entire process and worked quickly and extremely efficiently. The windows are of great quality and I would not hesitate to recommend them to anyone that needs a great window guy. We had a few different companies give us bids and they seemed so generic and impersonal…
Window installation
patrick11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
Been waiting since July 10th for that screen door and window screen price. Good job on blowing off a loyal customer..... My loyalty went elsewhere. Got a price and an appointment all done on the first phone call.
ConstanceLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Toby and Robert were the ultimate gentlemen and their work was outstanding. Looking forward to working with them again... hopefully in the spring! Thank you!
Reasonable priceWindow installation
BobLocal Guide · 76 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Josh has taken care of 11 of my clients and has performed “Flawless” window replacement at my personal residence! He provides phenomenal service, excellent craftsmanship and shows up on time, “EVERYTIME”!
Josh and his team at Green Lite were absolutely fantastic. Efficient, considerate, kind, clean, great value price, and an absolute pleasure to work with. By far the best contractor experience I've ever had in my home.
Price assessment: Great price
Services: Window installation
Response from the owner · a month ago
Kyle, thank you so much for your wonderful review! We’re thrilled to hear that you had such a fantastic experience with Josh and the team at Green Lite Windows & Doors. Our goal is to provide excellent service, and it’s great to know that our efforts made a positive impact on your home project. Your kind words mean a lot to us, and we truly appreciate your support. If there's anything else we can help with in the future, just let us know!
DCS PRINT SHOP LLC DiazLocal Guide · 11 reviewsiTotal number of Google reviews DCS has written across all businesses on Google Maps, not just this one.
Josh and the guys were professional throughout the entire process and worked quickly and extremely efficiently. The windows are of great quality and I would not hesitate to recommend them to anyone that needs a great window guy. We had a few different companies give us bids and they seemed so generic and impersonal with their bids, Josh and crew were friendly and professional and on time, he also has many payment options which made that a breeze as well, what else needs to be said? A 100% positive experience
Services: Window installation
Response from the owner · 8 months ago
Thank you Jack, it was a pleasure as well working with you and your wife ! Thank you both so much for the kind works and your valued business
patrick hughes11 reviewsiTotal number of Google reviews patrick has written across all businesses on Google Maps, not just this one.
Been waiting since July 10th for that screen door and window screen price. Good job on blowing off a loyal customer..... My loyalty went elsewhere. Got a price and an appointment all done on the first phone call.
Response from the owner · a year ago
Patrick truly sorry for my forgetfulness. The manufacturer was closed down by the company that bought them and didn’t get back to me and I forgot to fallow up on it… I take the blame and apologize for this. You are a loyal client and as we do not do screens was trying to help you as a good client
Constance BergLocal Guide · 18 reviewsiTotal number of Google reviews Constance has written across all businesses on Google Maps, not just this one.
Toby and Robert were the ultimate gentlemen and their work was outstanding. Looking forward to working with them again... hopefully in the spring! Thank you!
Price assessment: Reasonable price
Services: Window installation
Response from the owner · 2 years ago
Thank you so much for the kind words and appreciate your valued business and look forward to helping you with more in the future
Bob LivingstonLocal Guide · 76 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Josh has taken care of 11 of my clients and has performed “Flawless” window replacement at my personal residence! He provides phenomenal service, excellent craftsmanship and shows up on time, “EVERYTIME”!
Response from the owner · Edited a year ago
Thank you so much Bob for the wonderful review and for recommending Green Lite to your clients. Appreciate you
L LL1 reviewiTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
I am very pleased with Greenlite Windows & Doors. They have done 2 jobs for us so far and will probably do more. From the first contact with Roger things went smoothly. Josh came out to take a look at the door that needed replacement in a timely manner. Toby and Robert did a great job. I asked them to do a second job. They replaced a door in our garage and again their work is excellent. I will definitely call them again. These guys are pros. Thank you guys! I appreciate you.
Response from the owner · a year ago
Thank you so much Mr Marin, was a pleasure working for you. Thank you for your valued business and kind words. See you this summer for your front door
Fernando Anaya2 reviewsiTotal number of Google reviews Fernando has written across all businesses on Google Maps, not just this one.
I recently had 4 windows and a sliding glass door installed by Green Lite Windows and Doors, and I couldn’t be happier with the experience! From start to finish, the process was seamless. Roger provided a clear and fair quote without any pressure, and the installation by Josh was quick and meticulous. Everything was delivered on time, exactly as promised, with no surprises. The pricing was very fair, and the quality of the windows and door has exceeded my expectations. I highly recommend Green Lite for anyone looking for reliable, professional, and hassle-free service!
Response from the owner · a year ago
Thank you for your business and the kind words. Greatly appreciate
Josh
Kathleen AplinLocal Guide · 29 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
