Experts Reviews · Company report
Green Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%83+20.1Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Green Pest Services

Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #116Position by Experts Score among all companies we track in this category. of 145 bed bug exterminators · 4.8★ from 708 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Pest Services is better than 82% of bed bug exterminators.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Pest Services is better than 83% of bed bug exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Pest Services is better than 92% of bed bug exterminators.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Pest Services is better than 91% of bed bug exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Pest Services is better than 87% of bed bug exterminators.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Pest Services is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Green Pest Services for 8 kinds of job.

Green Pest Services for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#72 / 105
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 48 Google reviews tagged “Bug & insect extermination”

Drena10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The treatments have been regular, thorough & the technician always professional, discussed procedures/process & answered any questions; especially Zewdu, who provided our final service for this year - seems like quite an asset to the company. Keep up the good work. 👏

Paid $20–40Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
casey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Josh was excellent. Very professional and informative. Highly recommended.

Great priceHome inspectionSpider exterminationGeneral pest inspection
WarnerLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Technician has always been friendly, on time, explains everything and keeps the pests away!

Paid $140–160Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Sheela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

EXCELLENT SERVICE!! Gabriel(Gabe) came to my home today and did a thorough inspection. I highly recommend him as he took care of all my issues professionally and with care.

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect extermination
Trinity1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Went above and beyond to complete the work. Very friendly, knowledgeable about his skills and quickly got to work!!

Paid $40–60Great priceBee exterminationBug & insect exterminationAnt extermination
PatLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome job. Even helped me deal with snails in my tower garden! I travel a lot and they are so helpful in managing service around my schedule.

Reasonable priceBug & insect extermination
AnnLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kenny is thorough and respectful of property.

Paid $120–140Great priceBug & insect exterminationAnt extermination
Meagan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ashton was very knowledgeable and helpful in identifying ways to mitigate the bugs.

Reasonable priceBug & insect extermination
robertLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Timely and effective service

Paid $80–100Bug & insect extermination
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ashton was very knowledgeable and clearly explained what I would need to clear up the clothes moth problem. Going above and beyond, he’s returning the following business day with another employee to move the two large rugs rolled up in my basement, which is clearly the source of the problem.

Paid $200+Reasonable priceBug & insect extermination
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called about a month ago with a somewhat urgent issue, and they came out the same day within a few hours to resolve it. I did have to sign up for a quarterly plan, but they emphasized that I could cancel at any time, and when I recently called back, they made the cancellation really easy. It was very affordable,…

Paid $140–160Reasonable priceBug & insect extermination
Henry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Josh was polite, attentive, knowledgeable, and eager to share good advice. We couldn’t be more pleased with his help.

Paid $120–140Reasonable priceHome inspectionFlea & mite exterminationGeneral pest inspection
MargieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marvell treated our yard for ticks and mosquitos. He was courteous and informed me of the work done. Thanks!

Paid $80–100Reasonable priceBug & insect exterminationService not listed
Anita12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Steve is very friendly and easy to work with. He knows a lot and answered all of my questions. He also explained how to control moths, and gave me the sticky tape boxes to help remove the moths.

Paid $40–60Reasonable priceTermite inspectionSpider exterminationCockroach extermination
ChrisLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

As always, Green Pest Control and Eric was spectacular! We will miss having Nicholas coming to do our Service, but we congratulate him on his much deserved promotion!!!

Reasonable priceHome inspectionRodent exterminationSpider extermination
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jawaan was on time, very polite and thorough. He took the time to explain everything and overall did a great job!

Paid $200+OverpricedHome inspectionBug & insect extermination
Glenn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Green Pest visited today. George, their technician is wonderful. He’s trustworthy, knowledgable and kind. Consistently does great work.

Bug & insect extermination
Robin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Bryan was very sweet! He was very thorough and respectful! He apologized for being late as well.

Paid $180–200Not sureHornet & wasp exterminationRodent exterminationSpider extermination
JessicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kyle sprayed all areas noted to be a problem! He was professional! This was a recall service due to Elderberry bugs. Green Pest Services was notified on Wednesday, and quickly scheduled someone for Friday to exterminate again free of charge.

Bug & insect extermination
Jenny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The response time from posting a request online to initial contact was a lot quicker than I expected! In the initial call I got all the information I needed and they were willing to come the next day, which was fantastic! Zewdu came, he is extremely nice, allowed us to explain all the areas of concern and allowed us…

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cody listened to my concerns and addressed them.

Not sureSpider exterminationGeneral pest inspectionBug & insect extermination
Stephanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience. The tech explained what he’d be doing and where he’d be focusing. He was very polite and kind.

Paid $40–60Great priceBug & insect exterminationAnt extermination
Ellen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Juan is the very best - he was a miracle - he told me so much information and was very helpful, efficient and positive. A true joy!

Reasonable priceBug & insect extermination
DaveLocal Guide · 248 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bradley did a fantastic job…he listened to our concerns and explained how he could treat the problem.

Reasonable priceBug & insect exterminationAnt extermination
BeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

LG is very kind and super professional. He is a great representative of your company! We are pleased he is our main technician.

General pest inspectionBug & insect exterminationAnt extermination
Breton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roland provided excellent service and recommendations. Very timely and efficient!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roland is a true pest professional who knows what he’s doing!! He walked me through exactly what he was doing to my DC property to prevent pests and even disposed of old dead pests I didn’t even know I had. He was efficient and professional. Definitely recommend!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Darby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been using Green Pest for years. They are reliable and get the job done efficiently and effectively! Roland was an awesome service provider - super thoughtful and professional. Much appreciate the help!

Bug & insect extermination+ Punctuality+ Quality+ Professionalism
Brandi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ronald was timing, friendly, and thorough. 1st time using Green Pest. Initial impression was great, praying for a long tenure.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Nikita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The gentleman was very nice. He informed me he found a little no legged creature in my basement. He took care of it and I thanked him for that or else if I saw that it would not be a house. Lol very professional.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Amar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Yeah, if I could give these people zero stars I would. They are absolutely terrible. I wish I had looked at the yelp reviews before. For some reason on Google, they have an extremely high rating in the three months that we have been with them, I find no reason to give them any positive comments or reviews at all.…

Bug & insect extermination− Responsiveness− Punctuality
SandraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stephan did a great job helping out today. Didn't mind my kids being around.

Bug & insect exterminationRodent extermination+ Punctuality+ Professionalism
Delite2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and knowledgeable. He took his time to explain the process and patiently answered all my concerns.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
Donald10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technician was very professional and friendly.

Bug & insect exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Daniel13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Zee was very helpful and kind.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Punctuality+ Value
CraigLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceBug & insect extermination
Reed6 months ago★★★★★

Rating only, no written review.

Spider exterminationFlea & mite exterminationMosquito extermination
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Khanh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Hornet & wasp exterminationRodent exterminationSpider extermination
Brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Bug & insect extermination
katheryn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceBug & insect extermination
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceBug & insect extermination
Shannon3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tanesha3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Professionalism
Karen4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Jacquelyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Bela11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
RavenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

Price

$144+33% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 67%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection63$68–$126
Rodent extermination60$80–$323
Home inspection55$71–$153
Bug & insect extermination48$71–$133
Hornet & wasp extermination42$93–$323
Ant extermination38$66–$214
Spider extermination28$66–$139
Termite inspection19$131–$323

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