Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Green Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%83+20.1Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Green Pest Services

Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #116Position by Experts Score among all companies we track in this category. of 145 bed bug exterminators · 4.8★ from 708 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Pest Services is better than 82% of bed bug exterminators.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Pest Services is better than 83% of bed bug exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Pest Services is better than 92% of bed bug exterminators.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Pest Services is better than 91% of bed bug exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Pest Services is better than 87% of bed bug exterminators.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Pest Services is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Green Pest Services for 8 kinds of job.

Green Pest Services for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#105 / 109
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Cockroach extermination”

Anita12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Steve is very friendly and easy to work with. He knows a lot and answered all of my questions. He also explained how to control moths, and gave me the sticky tape boxes to help remove the moths.

Paid $40–60Reasonable priceTermite inspectionSpider exterminationCockroach extermination
DebraLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★

Unfortunately, we started out with high hopes that this company would be the answer to our European cockroach invasion. After a number of visits and treatments we failed to see the intended results. The company finally suggested a second flush. When I challenged this as being unsuccessful initially, the company…

Cockroach extermination
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Roger was great! Very knowledgeable about the treatment approach needed for my cockroach problem. He was timely and pleasant to talk to.

Paid $200+Reasonable priceCockroach extermination
Robin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Bryan was very sweet! He was very thorough and respectful! He apologized for being late as well.

Paid $180–200Not sureHornet & wasp exterminationRodent exterminationSpider extermination
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steven is a good guy. Knowledgeable and professional. Highly recommend.

Cockroach extermination
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashley was great. She not only did the 1st round of treatment, she also helped with herding my cat!

Paid $200+Reasonable priceCockroach extermination
Breton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roland provided excellent service and recommendations. Very timely and efficient!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
KimLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roland is a true pest professional who knows what he’s doing!! He walked me through exactly what he was doing to my DC property to prevent pests and even disposed of old dead pests I didn’t even know I had. He was efficient and professional. Definitely recommend!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Since switching to this company, our mice problems have been consistently avoided. Chris and other technicians do a great job to communicate schedules and provide complete services. Very grateful for their excellent work. Would recommend this locally owned business to others without hesitation.

Cockroach exterminationRodent exterminationSpider extermination
Yuriy3 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Raquel4 years ago★★★★★

Rating only, no written review.

Cockroach extermination
nelson4 years ago★★★★★

Rating only, no written review.

Cockroach extermination
Heather12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Price

$144+33% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 67%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection63$68–$126
Rodent extermination60$80–$323
Home inspection55$71–$153
Bug & insect extermination48$71–$133
Hornet & wasp extermination42$93–$323
Ant extermination38$66–$214
Spider extermination28$66–$139
Termite inspection19$131–$323

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