Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%83+20.1Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREGreen Pest Services
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #116Position by Experts Score among all companies we track in this category. of 145 bed bug exterminators · 4.8★ from 708 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Pest Services is better than 82% of bed bug exterminators.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Pest Services is better than 83% of bed bug exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Pest Services is better than 92% of bed bug exterminators.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Pest Services is better than 91% of bed bug exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Pest Services is better than 87% of bed bug exterminators.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Pest Services is better than 100% of bed bug exterminators.A
100
Reviews for your job
Customers hired Green Pest Services for 8 kinds of job.
Green Pest Services for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 78
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 10 Google reviews tagged “Flea & mite extermination”
Drena10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The treatments have been regular, thorough & the technician always professional, discussed procedures/process & answered any questions; especially Zewdu, who provided our final service for this year - seems like quite an asset to the company. Keep up the good work. 👏
Paid $20–40Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Henry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Josh was polite, attentive, knowledgeable, and eager to share good advice. We couldn’t be more pleased with his help.
Paid $120–140Reasonable priceHome inspectionFlea & mite exterminationGeneral pest inspection
CathyLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Elijah was kind an informative. I would recommend them to everyone.
Flea & mite extermination
Breton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Roland provided excellent service and recommendations. Very timely and efficient!
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Nikita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
The gentleman was very nice. He informed me he found a little no legged creature in my basement. He took care of it and I thanked him for that or else if I saw that it would not be a house. Lol very professional.
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Zee was excellent! On time, very thorough and friendly! Highly recommend
Flea & mite extermination
Reed6 months ago★★★★★
Rating only, no written review.
Spider exterminationFlea & mite exterminationMosquito extermination
Wei3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Bee exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
Savvas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationGeneral pest inspection+ Professionalism
Heather12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Price
$144+33% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 22%Reasonable 67%Overpriced 2%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 63 | $68–$126 |
| Rodent extermination | 60 | $80–$323 |
| Home inspection | 55 | $71–$153 |
| Bug & insect extermination | 48 | $71–$133 |
| Hornet & wasp extermination | 42 | $93–$323 |
| Ant extermination | 38 | $66–$214 |
| Spider extermination | 28 | $66–$139 |
| Termite inspection | 19 | $131–$323 |
