Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%83+20.1Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREGreen Pest Services
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #116Position by Experts Score among all companies we track in this category. of 145 bed bug exterminators · 4.8★ from 708 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Pest Services is better than 82% of bed bug exterminators.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Pest Services is better than 83% of bed bug exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Pest Services is better than 92% of bed bug exterminators.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Pest Services is better than 91% of bed bug exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Pest Services is better than 87% of bed bug exterminators.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Pest Services is better than 100% of bed bug exterminators.A
100
Reviews for your job
Customers hired Green Pest Services for 8 kinds of job.
Green Pest Services for termite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#85 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%
All 12 Google reviews tagged “Termite extermination”
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The technician was very professional and quickly performed the installation of the termite traps.
Paid $200+Reasonable priceTermite extermination
KirbyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Daniel was absolutely wonderful, A+ in helping us to address our termite concerns. We look looking forward to working with him again!
Termite inspectionTermite extermination
Maribel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
The tech did a great job checking and added chemicals to kill the termites. He eas very nice and professional
Paid $200+Reasonable priceTermite inspectionTermite extermination
Jo-Ann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★
Waaay too expensive.
Paid $200+OverpricedTermite inspectionTermite extermination
Breton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Roland provided excellent service and recommendations. Very timely and efficient!
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Nikita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
The gentleman was very nice. He informed me he found a little no legged creature in my basement. He took care of it and I thanked him for that or else if I saw that it would not be a house. Lol very professional.
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Not sureTermite extermination
Gopal3 years ago★★★★★
Rating only, no written review.
Termite extermination+ Professionalism
Dante2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Pierre6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Hornet & wasp exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Spencer4 years ago★★★★★
Rating only, no written review.
Rodent exterminationTermite extermination+ Punctuality+ Professionalism
Joana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Termite extermination+ Responsiveness+ Punctuality+ Quality
Price
$144+33% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 22%Reasonable 67%Overpriced 2%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 63 | $68–$126 |
| Rodent extermination | 60 | $80–$323 |
| Home inspection | 55 | $71–$153 |
| Bug & insect extermination | 48 | $71–$133 |
| Hornet & wasp extermination | 42 | $93–$323 |
| Ant extermination | 38 | $66–$214 |
| Spider extermination | 28 | $66–$139 |
| Termite inspection | 19 | $131–$323 |
