Experts Reviews · Company report
Green Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%83+20.1Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Green Pest Services

Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #116Position by Experts Score among all companies we track in this category. of 145 bed bug exterminators · 4.8★ from 708 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Pest Services is better than 82% of bed bug exterminators.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Pest Services is better than 83% of bed bug exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Pest Services is better than 92% of bed bug exterminators.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Pest Services is better than 91% of bed bug exterminators.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Pest Services is better than 87% of bed bug exterminators.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Pest Services is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Green Pest Services for 8 kinds of job.

Green Pest Services for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.21
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$131–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 40/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#102 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 19 Google reviews tagged “Termite inspection”

JonathanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

We entered an agreement with Green with an understanding our service would include termite treatment throughout the year. Despite having this in writing from the sales team, the company would not honor that agreement. The sales associate who made the agreement apologized for the error but was not willing to follow…

Paid $40–60OverpricedTermite inspectionGeneral pest inspectionAnt extermination
Dean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Richard was excellent and assisted us with professionalism. Would highly recommend him to anyone.

Great priceTermite inspectionGeneral pest inspection
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

I was told inspection would be 35-40 minutes inside and outside of my house. Guy came out and was in the back yard for 4 minutes and told me he had seen everything he needed and that there was an old tree back behind my fence that “probably” had current termites and then he sent me a quote for $860 to set termite…

Paid $40–60Not sureTermite inspection
Dorothea10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent, efficient service

Reasonable priceHome inspectionRodent exterminationTermite inspection
KirbyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Daniel was absolutely wonderful, A+ in helping us to address our termite concerns. We look looking forward to working with him again!

Termite inspectionTermite extermination
Maribel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The tech did a great job checking and added chemicals to kill the termites. He eas very nice and professional

Paid $200+Reasonable priceTermite inspectionTermite extermination
Jo-Ann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★

Waaay too expensive.

Paid $200+OverpricedTermite inspectionTermite extermination
Anita12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Steve is very friendly and easy to work with. He knows a lot and answered all of my questions. He also explained how to control moths, and gave me the sticky tape boxes to help remove the moths.

Paid $40–60Reasonable priceTermite inspectionSpider exterminationCockroach extermination
Val5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great friendly service as usual. Highly recommended!

Home inspectionTermite inspection
MichelleLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I called Green Pest to help with my termite infestation. After I scheduled them to come out for an estimate, my friend told me she used them before and does not recommend because they are incompetent and don't do a great job. They came out while I was away (I gave permission and the code) and sent me a quote for…

Termite inspection
Breton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roland provided excellent service and recommendations. Very timely and efficient!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Lucy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roland was excellent. He answered my many questions and gave me solid advice and recommendations. Friendly and informative without being pushy. He is an excellent representative of the business

Termite inspection+ Responsiveness+ Punctuality+ Professionalism
Nikita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The gentleman was very nice. He informed me he found a little no legged creature in my basement. He took care of it and I thanked him for that or else if I saw that it would not be a house. Lol very professional.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Yvonne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The tech was great as always. We spoke about termite inspection and offered mosquito control for 3 months. Neither the termite control nor the mosquito repellent are necessary at this time.

General pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Daniel13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Zee was very helpful and kind.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Punctuality+ Value
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zee was great and extremely thorough.

Termite inspection+ Responsiveness+ Punctuality+ Quality
Tanesha3 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Professionalism
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Termite inspection+ Professionalism
Dante2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General pest inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality

Price

$144+33% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 67%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection63$68–$126
Rodent extermination60$80–$323
Home inspection55$71–$153
Bug & insect extermination48$71–$133
Hornet & wasp extermination42$93–$323
Ant extermination38$66–$214
Spider extermination28$66–$139
Termite inspection19$131–$323

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