Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Green Shield Pest Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Green Shield Pest Pros

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 103 cockroach control · 5.0★ from 271 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Shield Pest Pros is better than 98% of cockroach control.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Shield Pest Pros is better than 100% of cockroach control.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Shield Pest Pros is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Shield Pest Pros is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Shield Pest Pros is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Shield Pest Pros is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Green Shield Pest Pros for 8 kinds of job.

Green Shield Pest Pros for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$156
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Bug & insect extermination”

Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Greg was very personable, and professional. I really feel assured that those pest will not return.

General pest inspectionBug & insect extermination
SteveLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Mike was excellent and friendly as always!

Paid $120–140Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
ShelleyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Shane was awesome!! Very personable, knowledgeable and professional!! Very thorough!

Paid $200+Reasonable priceGeneral pest inspectionBug & insect extermination
BenjaminLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Shane was thorough in explaining the products and what they target, as well as in performing the applications.

Reasonable priceBug & insect extermination
whitney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional. Excellent customer service. He deserves a raise

Bug & insect extermination
JasonLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Really appreciated Mike's thorough work and communication. He made sure to confirm everything before moving forward.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

ELI was very professional and super friendly and knowledgeable! Appreciate the great service from Green Shield Pest Control!

Paid $140–160Reasonable priceBug & insect extermination
Cathy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

His truck broke down about two blocks from our house. He was waiting on someone to come and replace the tire. He called several times to say it was going to take 3 to 4 hours. He decided to walk here and bring his stuff with him and take care of our problems.

Paid $200+Reasonable priceHome inspectionBug & insect extermination
Jo12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always friendly, does a great job. Would recommend Green Shield pest Pros.

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Stacy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Shane comes out quarterly and always does a thorough job treating the outside of our home. He is especially reliable, professional, and takes the time to answer any questions or concerns I have.

Reasonable priceBug & insect extermination
CherylLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Mike was friendly and thorough.

Reasonable priceRodent exterminationBug & insect extermination
Georganne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service

Paid $40–60Great priceHome inspectionFlea & mite exterminationGeneral pest inspection
AngeliaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We had a yellow jacket nest in the ground underneath a pot that we didn’t know about.(we recently moved in) Our dog disturbed the nest and she was stung several times. We called Green Shield because they are pet and child safe. We were thrilled that they came out the next day. Our technician went above and beyond!…

Paid $180–200Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Nathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Shane is our contact and he is one of the best! Always very helpful, prompt, and great to work with. He does a great job and I never have to worry.

Hornet & wasp exterminationRodent exterminationCockroach extermination
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Shane

Paid $200+Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Maziar13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service. Quick and Elai was very knowledgeable about the problem.

Paid $140–160Great priceHome inspectionHornet & wasp exterminationTermite inspection
Kendra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The experience so far has been good! They were in the area and stopped by. We agreed to the service. Teron provided our service. Teron was very kind and efficient and answered our questions about the problems we have had. After the first treatment we did ask for him to come back and we went over the different…

Paid $40–60Reasonable priceMosquito exterminationBug & insect exterminationAnt extermination
debra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Green Shield is a great company. Shane lets me know when he is on his way and listens to issues we need addressed. I would highly recommend.

Reasonable priceRodent exterminationBug & insect extermination
Abbie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First service went great!

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
CodyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceSpider exterminationBug & insect extermination
Allison8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $180–200Great priceGeneral pest inspectionBug & insect extermination
Shane10 months ago★★★★★

Rating only, no written review.

Bug & insect extermination

Price

$181+53% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 55%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection56$79–$168
General pest inspection27$58–$139
Hornet & wasp extermination25$119–$323
Rodent extermination23$88–$323
Bug & insect extermination22$61–$156
Ant extermination17$78–$282
Cockroach extermination13$86–$323
Spider extermination9$61–$126

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