Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
Green Shield Pest Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Green Shield Pest Pros

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 103 cockroach control · 5.0★ from 271 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Green Shield Pest Pros is better than 98% of cockroach control.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Green Shield Pest Pros is better than 100% of cockroach control.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Green Shield Pest Pros is better than —% of cockroach control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Green Shield Pest Pros is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Green Shield Pest Pros is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Green Shield Pest Pros is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Green Shield Pest Pros for 8 kinds of job.

Green Shield Pest Pros for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “General pest inspection” · showing 20

Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Greg was very personable, and professional. I really feel assured that those pest will not return.

General pest inspectionBug & insect extermination
SteveLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Mike was excellent and friendly as always!

Paid $120–140Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
ShelleyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Shane was awesome!! Very personable, knowledgeable and professional!! Very thorough!

Paid $200+Reasonable priceGeneral pest inspectionBug & insect extermination
Madison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Top tier customer service. The level of care is something I didn’t anticipate and makes dealing with pests easier SO much easier. I’m so grateful to have found them

Great priceGeneral pest inspection
Alma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eli was Awesome he was very thorough and informative of what he did. You very seldom nowadays see individuals who take pride in their work. Eli takes pride in his work. Thank you

Home inspectionGeneral pest inspectionBee extermination
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Exceptional service from start to finish. He conducted a very thorough inspection of both the interior and exterior of my home, checking every detail with a level of care you don’t always see. Professional, knowledgeable, and genuinely pleasant to work with—he made the entire process feel easy and well handled. I…

Paid $80–100Reasonable priceGeneral pest inspection
Angie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eli was great! He inspected the situation then proceeded to treat the ants inside. Treated outside as well to help deter ants entering the home. Communication was great! He called about 30 minutes before arriving and kept me updated on what he found and how he treated it.

Paid $180–200Reasonable priceGeneral pest inspectionAnt extermination
Jo12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always friendly, does a great job. Would recommend Green Shield pest Pros.

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Kierstyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’ve been having wasps problems for a while last year, and since winter is over they decided to come back worse than before. He is very friendly and super helpful and thorough with everything! He was super patient when I asked many questions regarding wasps too!:)

Paid $180–200Great priceHome inspectionGeneral pest inspectionBee extermination
Alison7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Eli was very friendly and knowledgeable. He was able to identify and treat both the inside and outside of my home. Great customer service.

General pest inspection
JenniferLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Eli was incredible! He was communicative, prompt and very professional! I was working when he treated my home and after he completed the treatment he called me to let me know what he saw and what treatments were done. 10/10 would recommend!

Paid $180–200Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
RichardLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great service and friendly knowledgeable staff. Mike always great.

Paid $120–140Reasonable priceGeneral pest inspection
Georganne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service

Paid $40–60Great priceHome inspectionFlea & mite exterminationGeneral pest inspection
DanielleLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Shane was great about working with my schedule!

Paid $160–180Reasonable priceGeneral pest inspection
Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Shane once again was outstanding and always appreciate his attention to detail and timeliness. Thank you!!!

Paid $200+Great priceGeneral pest inspection
Aaron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional and informative.

Paid $120–140Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Shane did a great job communicating and taking care of the house!

Paid $160–180Great priceRodent exterminationSpider exterminationGeneral pest inspection
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Shane is always on top of any issues and pest that we need assistance with.

Not sureHome inspectionHornet & wasp exterminationGeneral pest inspection
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Shane

Paid $200+Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Todd4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Shane is always prompt and easy to communicate with! It greatly appreciated to know that we can always count on him!

Home inspectionHornet & wasp exterminationGeneral pest inspection

Show more general pest inspection reviews (7 more) →

Price

$181+53% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 55%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection56$79–$168
General pest inspection27$58–$139
Hornet & wasp extermination25$119–$323
Rodent extermination23$88–$323
Bug & insect extermination22$61–$156
Ant extermination17$78–$282
Cockroach extermination13$86–$323
Spider extermination9$61–$126

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