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Greensboro Arboretum

Botanical garden · Summerfield, NC · reviewed since 2011

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%78+49.6Reliability 28%91+25.7Replies to reviews 8%7+0.6Experts Score= 76Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 8 museumsPosition by Experts Score among all companies we track in this category. · better than 57%
4.8 ★★★★★ 2,269 Google reviews · 24 photos
82%five-star reviews
4.79★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Greensboro Arboretum at a glance

Reviewers highlight the free admission, well-maintained grounds, and diverse plant collections, noting features like walking trails, benches, and a pollinator garden. The location serves as a peaceful spot for relaxation, photography, and private events, with several visitors praising the reasonable pricing for rentals. Common criticisms include constant highway noise from nearby traffic, limited blooming during certain seasons, and confusing directions that make navigation difficult for visitors.

  • Google rating: 4.8 out of 5 from 2,269 reviews (82% five-star).
  • Reviews on this page: 2,269 Google reviews (1,163 with written comments, 269 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Museum serving Summerfield, North Carolina.

Data from Google, last updated October 28, 2026.

Score profile vs other museums

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction78Reliability91Craft & service–Value–Momentum100Replies to reviews7Satisfaction: 78 (median 76)Reliability: 91 (median 91)Momentum: 100 (median 100)Replies to reviews: 7 (median 22)
Greensboro ArboretumMuseums median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greensboro Arboretum: 78/100 on this factor. Category median: 76.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greensboro Arboretum: 91/100 on this factor. Category median: 91.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greensboro Arboretum: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greensboro Arboretum: 7/100 on this factor. Category median: 22.F
7

Bar = this company · dark tick = category median.

Star ratings

2,269 Google reviews we collected

  • 5 stars1,86282%
  • 4 stars31714%
  • 3 stars683%
  • 2 stars100%
  • 1 star121%

Praise vs complaints

Phrases our text analysis found in 1,163 written reviews

  • Praise27297%
  • Complaints83%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude23484%
  • Would recommend186%
  • Price & value104%
  • Quality & results83%
  • Speed & response73%
  • Honesty & trust31%

What customers talk about

We read 1,163 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “It is the kind of place where you can spend an hour or an entire afternoon & leave feeling better than when you arrived.”
  • “I would highly recommend this to anyone visiting Greensboro or wanting to connect with nature.”
    “Nice place - only reason i did not give 5 stars.”
  • “Relaxing walk until you get by the highway, but worth it, especially when eating nearby and needing to walk off the Burger Bar!”
  • “Wonderful experience, Arts in the Arboretum is a an event for all ages looking forward to next year's event.”
  • “Highly recommend especially if you just wanna take a quick, scenic walk in the Greensboro area!”
    “…ned, making it such an enjoyable place to stroll, exercise or simply slow down & take in the beauty around you.…”
  • “Do not just trust me, come check it out for yourself and soak up the sun.”
    “…t in personality every few steps—from sunny, flower-lined walkways to shady nooks filled with twisting vines and towering trees.…”

People customers mention

  • Park 14 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Lee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 hours ago★★★★★

This is a beautiful free garden right behind Lindley park. There is a pollinators garden, wind chimes, a fountain, and a lovely path connecting it all.

Customer photo from Lee's review
DavidLocal Guide · 310 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

The parking was clean and had a big playground for children and good walking trails

MICHELLELocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Wow! 🥰Just wow! I was not expecting the Beauty of these gardens. The huge triple wind chimes in the middle of the park were just breathtaking. I could have spent hours here and wished I had brought a picnic lunch. The sights, sounds, and aroma of the flowers were just incredible. The birds and butterflies were…

Customer photo from MICHELLE's reviewCustomer photo from MICHELLE's reviewCustomer photo from MICHELLE's reviewCustomer photo from MICHELLE's review
LCD_Local Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

It's usually not necessary to get advance tickets for the yearly Summer Solstice festival. They have a table set up out front where you can purchase them on your way inside

Customer photo from LCD_'s reviewCustomer photo from LCD_'s review
LasherrieLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Had my daughter's wedding there Saturday 8-22-26 we rented the gazebo it was reasonably priced was able to come set it up they closed it off for our private event it was beautiful and smooth sailing

Customer photo from Lasherrie's review
SharonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Neat place to visit for a good dose of nature in the city! Free entry and parking and restrooms are available!

Photos

Customer reviews

4.8 ★★★★★ 2,269 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lee Sandy4 reviewsTotal number of Google reviews Lee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is a beautiful free garden right behind Lindley park. There is a pollinators garden, wind chimes, a fountain, and a lovely path connecting it all.

  • Wait time: No wait
Melissa LindenLocal Guide · 122 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very well maintained, not crowded, peaceful, and lots of botanical diversity!

kevin leeLocal Guide · 18 reviewsTotal number of Google reviews kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful place to walk around or sit on a bench and just enjoy nature.

David CookLocal Guide · 310 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The parking was clean and had a big playground for children and good walking trails

  • Visited on: Weekday
  • Wait time: No wait
Noah O.10 reviewsTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very sweet and nice place

  • Wait time: No wait
MICHELLE RICHERLocal Guide · 44 reviewsTotal number of Google reviews MICHELLE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow! 🥰Just wow! I was not expecting the Beauty of these gardens. The huge triple wind chimes in the middle of the park were just breathtaking. I could have spent hours here and wished I had brought a picnic lunch. The sights, sounds, and aroma of the flowers were just incredible. The birds and butterflies were magical. I would highly recommend this to anyone visiting Greensboro or wanting to connect with nature. Don’t forget to pack a picnic 🧺

Bob Jones1 reviewTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Arboretum is beautiful and well maintained.

Tony FairLocal Guide · 46 reviewsTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful area to stroll.

  • Visited on: Weekday
  • Wait time: No wait
  • Reservation recommended: No
Western Wanderer!Local Guide · 208 reviewsTotal number of Google reviews Western has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Greensboro Arboretum is truly one of Greensboro’s treasures! We’ve had the blessing of visiting more than once now, & somehow each visit seems even more beautiful than the one before. The grounds are absolutely stunning. The botanical gardens are thoughtfully designed, beautifully maintained & filled with such an incredible variety of plants, flowers, trees & peaceful little spaces to explore. What especially stands out is how impeccably cared for everything is. The walking paths are clean, inviting & wonderfully maintained, making it such an enjoyable place to stroll, exercise or simply slow down & take in the beauty around you. There is something new to notice around every turn, & the entire setting feels peaceful, refreshing & welcoming. It is the kind of place where you can spend an hour or an entire afternoon & leave feeling better than when you arrived. A wonderful place to walk, wander & enjoy the outdoors. A TRUE treasure in Greensboro & a place we will happily return to again & again!

  • Visited on: Weekend
  • Wait time: No wait
  • Reservation recommended: No
foxamazonian8 reviewsTotal number of Google reviews foxamazonian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A beautiful park with gorgeous landscaping.

  • Visited on: Weekend
  • Wait time: No wait
  • Reservation recommended: Not sure

Greensboro Arboretum on Google Maps →

Business details