Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
GreenShield Home & Pest Solutions - Richmond logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

GreenShield Home & Pest Solutions - Richmond

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 400 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GreenShield Home & Pest Solutions - Richmond is better than 97% of rodent control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GreenShield Home & Pest Solutions - Richmond is better than —% of rodent control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100

Reviews for your job

Customers hired GreenShield Home & Pest Solutions - Richmond for 8 kinds of job.

GreenShield Home & Pest Solutions - Richmond for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 56
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Cockroach extermination” · showing 20

Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Had our first visit today, you can tell a lot about companies by the professionalism and friendliness of staff. Chandler was on time, friendly, and thorough in his explanations and questions. Pretty sure my dog would open the door for him and let him stay if he wanted.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Forest8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Travis Hodges from GreenShield was Friendly and very efficient Did a wonderful job

Paid $80–100Great priceTermite inspectionTermite exterminationSpider extermination
Terry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Charles is always thorough and professional.

General pest inspectionCockroach extermination
MarkLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Another great treatment to our entire house! Troy does a spectacular job every time!

Paid $60–80Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Anne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jeremiah answered all my questions and concerns. He was professional, personable, thorough and helpful.

Paid $80–100Reasonable priceGeneral pest inspectionMosquito exterminationCockroach extermination
Tedde2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Charlie was polite, professional, and focused. He set traps for mice and sprayed for cockroaches, spiders, and more. He did not do anything yet for protection in the backyard because it was raining and water dilutes the effectiveness of the products. He'll be back next week to complete the initial visit. I…

Paid $60–80Great priceRodent exterminationCockroach extermination
Juanita9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Agent was very, polite and professional. Ihe did a thorough job.

Paid $120–140Reasonable priceSpider exterminationMosquito exterminationCockroach extermination
OlimpiaLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Service was very professional. I love that he is really interested in our pest problems and try to solve it.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
wanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Charles was absolutely wonderful! He went above and beyond to address the problem in my apartment! I definitely recommend Green Shield! Thank you!

Reasonable priceCockroach extermination
Mindy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Called beforehand. Reviewed plan. Prompt and effective.

Paid $40–60Reasonable priceTermite inspectionGeneral pest inspectionMosquito extermination
stephanieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We love Travis and at Greenshield. He’s very personable and does a great job.

Termite inspectionGeneral pest inspectionCockroach extermination
Becca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Amazing service and well priced. They’re flexible and provide a schedule that makes sense for our needs, they don’t unnecessarily treat the property just to get more money. We have dogs and children and they’re always conscious of them.

Great priceGeneral pest inspectionCockroach extermination
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jena was very knowledgeable and professional. I would highly recommend her. Great job Jena!

Paid $80–100Reasonable priceSpider exterminationCockroach extermination
MarkLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Extremely knowledgeable and super detail oriented. Couldn’t have been nicer. Explained the services completed before and after the treatments. Was here for about an hour. Highly recommend

Paid $80–100Reasonable priceRodent exterminationTermite inspectionSpider extermination
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Initial meet up recently went great with time spent and explaining of svc and costs and upon utilizing your grp - today's visit was all u thought it would be / thx vm

Paid $100–120Great priceRodent exterminationSpider exterminationGeneral pest inspection
T2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

GreenShield is awesome.Got the job done. Cindy did a great job coordinating everything and was very pleasant.

Reasonable priceCockroach exterminationAnt extermination
Lois1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wallace was knowledgeable, professional, and thorough. He was patient with me & my octogenarian Grandmother. We appreciate efficient service with a smile!

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just wanted to mention how amazing your employee Travis Hodges is. Very professional, knowledgeable and kind. Provided great service to my home and made sure my pets safety was a priority as well. Would definitely use your service again!

Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
Kamryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a great experience with Green Shield. The technician Cameron arrived on time, explained everything clearly, and took care of the issue efficiently. I really appreciated how thorough he was, not just treating the problem but also giving tips to prevent it in the future. Since the service, I haven’t had any…

Reasonable priceCockroach extermination
Rich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Troy is very friendly and hard-working! Great services

Great priceCockroach extermination

Show more cockroach extermination reviews (3 more) →

Price

$88-19% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection95$50–$119
Home inspection47$56–$151
Rodent extermination41$96–$323
Spider extermination37$86–$181
Mosquito extermination27$58–$103
Hornet & wasp extermination27$83–$199
Ant extermination26$58–$173
Cockroach extermination23$83–$214

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