Experts Reviews · Company report
GreenShield Home & Pest Solutions - Richmond logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

GreenShield Home & Pest Solutions - Richmond

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 400 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GreenShield Home & Pest Solutions - Richmond is better than 97% of rodent control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GreenShield Home & Pest Solutions - Richmond is better than —% of rodent control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100

Reviews for your job

Customers hired GreenShield Home & Pest Solutions - Richmond for 8 kinds of job.

GreenShield Home & Pest Solutions - Richmond for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$151
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Home inspection” · showing 40

Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Fashard did a great job, I high recommend him,

Paid $80–100Reasonable priceHome inspection
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Had our first visit today, you can tell a lot about companies by the professionalism and friendliness of staff. Chandler was on time, friendly, and thorough in his explanations and questions. Pretty sure my dog would open the door for him and let him stay if he wanted.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Tyronna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Expectional and we'll informed in detail of the chemicals he used today for the insects in and outside of my home.

Paid $60–80Great priceHome inspection
Joan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I was not here when he came today. I am sorry I couldn't get back to open the gate because of the snow. But I believe a good job is always done.

Paid $60–80Reasonable priceHome inspection
Brenda18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great company and great service!

Great priceHome inspectionRodent exterminationTermite extermination
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This company has been first rate and professional since the day I called them. Troy and the gentleman that came out first to do the inspection were so professional and personable and a complete pleasure to work with. Everything. So hard to find in this day and age. I highly recommend!.

Paid $200+Great priceHome inspectionService not listed
tony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great 👍🏼

Paid $80–100Reasonable priceHome inspection
Bobby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Very professional, listened to my needs and took care of it... great morning attitude

Paid $60–80Great priceHome inspection
GailLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Fashard continues to provide me excellent service ensuring that i am well taken care of. He was respectful and courteous and also made sure to listen to my concerns so he could provide exactly what was needed. He always takes the time to explain the products and the type of treatments he provided.

Not sureHome inspection
Joanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Troy is always professional, extremely friendly and knowledgeable. He takes the time to answer all of questions , and remembers previous concerns on hus next visit. Great person and worker. 10 out of 10.

Paid $60–80Reasonable priceHome inspectionAnt extermination
Patience5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fashard went above and beyond expectations. He was clear on what service he was providing and why. He also pointed out things in our crawlspace that need to be looked at for possible mice and had his co-worker contact us for further inspection. He was kind, respectful and a pleasure to do business with.

Paid $80–100Reasonable priceHome inspectionSpider extermination
Calvin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly excellent customer service 👌

Paid $60–80Great priceHome inspection
Wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Travis is always friendly, and does a excellent job.

Paid $60–80Great priceHome inspection
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always friendly, professional and courteous.

Paid $100–120Reasonable priceHome inspectionRodent extermination
StephenLocal Guide · 219 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Their service is impeccable. Their technicians are always very friendly and willing to do anything to help get rid of any type of pests on your property. The mosquito treatments that they do work well and I don't seem to have as many mosquitoes as normal in a summer.

Paid $60–80Great priceHome inspectionRodent exterminationTermite inspection
lovett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job. Fast and efficient

Paid $80–100Great priceHome inspection
Lamar7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jared H. Was awesome got what I needed done quick and efficiently.

Home inspectionGeneral pest inspection
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys were great and way more thorough (sealing up entry points behind the fridge and stove, outside) than previous services I’ve used.

Paid $20–40Great priceHome inspectionRodent extermination
KevinLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Good communication with me. I can trust him to service my house without me having to be home.

Reasonable priceHome inspection
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Troy was very helpful by answering all our questions with a smile. He identified a carpet bug issue and performed a thorough treatment throughout our home, both inside and outside. Thank you Troy!

Paid $80–100Reasonable priceHome inspectionGeneral pest inspectionAnt extermination
Ronald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service

Paid $80–100Great priceHome inspection
Tomekia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kooper is always very thorough and professional when servicing our home! He has great attention to detail that we absolutely love!

Paid $60–80Great priceHome inspection
Sammy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Travis coordinated for service.

Paid $120–140Reasonable priceHome inspection
Jim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Prompt, great personality and doesn’t waste any time inside and out. Comfortably with Chandler and he is informative about controlling pests.

Paid $80–100Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Kelly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Troy was just as friendly as I remembered him from my time in Bumpass, VA. We chatted briefly, and then he walked me through everything he was going to do. He started outside and then moved on to the interior of the house. He even took a moment to give my dog some affection.

Reasonable priceHome inspection
Sandra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

David, Joe and the other technician was courteous, professional, efficient and provided excellent service. I'm never disappointed with Greenshield services

Paid $200+Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
Debra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Looper did a thorough job yesterday. He I very attentive and kind. He was at my house when I arrived and informed me I had a bird nest under my deck. He asked me if I wanted him to move it and I said yes. He is a fine young man and a good worker.

Paid $60–80Reasonable priceHome inspection
Veronica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cameron was very professional and responded to all my questions. Very nice young man.

Paid $100–120Reasonable priceHome inspection
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional, answered all my questions,and did an excellent job.

Paid $200+Reasonable priceHome inspection
Deedee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chandler is always nice and very professional. He does a great job.

Paid $20–40Reasonable priceHome inspection
BarbaraLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cameron is a great tech! He's very personable and good the extra mile to keep me updated on what's going on.

Paid $60–80Reasonable priceHome inspectionRodent exterminationSpider extermination
Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chris came out to do my yearly termite inspection and check my dehumidifier. He communicated with me before even arriving to give me a time frame of when he would be there, which was great. He communicated an issue with closing the garage door which I wasn’t able to see right away, but he continued to work with it…

Home inspectionTermite inspectionGeneral pest inspection
Shannon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

GreenShield is responsive, proactive, and effective! The technicians are courteous and knowledgeable, and their work is top notch. I can recommend their services from routine to specialized. We had our crawl space encapsulated and it looks incredible! A contractor we recently had remodeling our bathroom also…

Paid $200+Reasonable priceHome inspectionRodent extermination
PaulLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Troy is a very friendly gentleman, he always has an answer for any question that you might have,no more ants on my deck,very happy so far

Reasonable priceHome inspection
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lauren was incredibly kind and helpful over the phone to help me set up my home inspection!

Great priceHome inspection
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Greenshield really handles their business! I am so impressed with their professionalism from the phone until they show up. I had a rodent issue and it was handled. I love a company you don't have to chase after. Cindy, on the phone, was excellent. Got us scheduled and the problem gone in no time. I highly recommend!

Paid $120–140Great priceHome inspectionRodent extermination
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cindy is an Exceptional Representative of your Company! She is thorough and explains everything! I have already recommended you to my friends and family!

Reasonable priceHome inspection
Milly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cameron gave an excellent service and was very helpful , thank you!

Reasonable priceHome inspection
Cecilia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work. David Floyd is a top tier employee. So respectful and kind.

Great priceHome inspection
Venom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cameron is very kind and courteous young man. At first, I called because I have a very long black snake in the crawl space. After removing that, he advised me of the spider and wasp nests that were around the home. I decided to go with recurring service and bye bye spiders and wasps! Very glad I called.

Great priceHome inspectionHornet & wasp extermination

Show more home inspection reviews (7 more) →

Price

$88-19% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection95$50–$119
Home inspection47$56–$151
Rodent extermination41$96–$323
Spider extermination37$86–$181
Mosquito extermination27$58–$103
Hornet & wasp extermination27$83–$199
Ant extermination26$58–$173
Cockroach extermination23$83–$214

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