Experts Reviews · Company report
GreenShield Home & Pest Solutions - Richmond logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

GreenShield Home & Pest Solutions - Richmond

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 400 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GreenShield Home & Pest Solutions - Richmond is better than 97% of rodent control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GreenShield Home & Pest Solutions - Richmond is better than —% of rodent control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100

Reviews for your job

Customers hired GreenShield Home & Pest Solutions - Richmond for 8 kinds of job.

GreenShield Home & Pest Solutions - Richmond for hornet & wasp extermination

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Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$199
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Hornet & wasp extermination” · showing 20

Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Had our first visit today, you can tell a lot about companies by the professionalism and friendliness of staff. Chandler was on time, friendly, and thorough in his explanations and questions. Pretty sure my dog would open the door for him and let him stay if he wanted.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Da6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Greenshield provided prompt, courteous, and reasonably priced service. We had a huge European hornet nest in the top of our old shed. It was about the size of 3 basketballs. Michael and Jacob came and took out the nest. They were both very friendly, polite, professional, and knew what they were doing! They also…

Customer photo from Da's reviewCustomer photo from Da's reviewCustomer photo from Da's review
Reasonable priceHornet & wasp extermination
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Charles gave excellent service. I never got this type of detailed service from orkin.

Paid $80–100Great priceHornet & wasp exterminationRodent extermination
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chandler was polite, friendly, and took a lot of time making sure I understood what he was going to do and that I felt confident that my yellow jacket nest would be gone. Highly recommend. I would definitely use this company again.

Paid $200+Reasonable priceHornet & wasp extermination
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chandler was excellent. The service was great. He was very professional and thorough.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
KendiLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service! Found the problem that other pest companies could not locate. Friendly and knowledgeable. Definitely will recommend!

Great priceHornet & wasp extermination
Joy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jeremiah did an outstanding job! He was very thorough and professional. Would definitely recommend Greenshield.

Hornet & wasp exterminationGeneral pest inspection
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Discovered a large hornets nest on the side of my house on Sunday. About 24 hours later, it’s gone. Outstanding service.

Customer photo from Mark's reviewCustomer photo from Mark's review
Reasonable priceHornet & wasp extermination
BrandonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kooper came by today. I like the fact he called first before coming by. Very respectful and genuinely nice guy. He completed the service and listen to my concern. Defiant asset to the company. Looking forward to future services from him.

Hornet & wasp extermination
WANDA7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kooper was very polite, professional and knowledgeable. Highly recommend

Paid $60–80Reasonable priceHornet & wasp extermination
Tom10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chandler did a great job eradicating a large hornets nest from our house, extremely professional communication from start to finish with Tiffany and Johnnie. Fair price to, and there going to come back and inspect to make sure they don't return with the included price. Definitely recommend

Paid $200+Great priceHornet & wasp extermination
Delores7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Always on time but I was not here so not sure what was done.

Paid $100–120Not sureHornet & wasp exterminationSpider exterminationGeneral pest inspection
Chester9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very helpful and accommodating. Great customer service

Paid $80–100Reasonable priceHornet & wasp extermination
VinceLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thorough.

Hornet & wasp extermination
AndreaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional and helpful!

Great priceHornet & wasp extermination
ronald6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

GREENSHIELD is awesome. Cindy who works there is so pleasant to talk to and works with you on scheduling. A great company exactly if you have chance to talk to Cindy who works there.

Paid $40–60Great priceBug & insect exterminationHornet & wasp exterminationRodent extermination
sherry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lorenzo…..is FABULOUS. He is very professional and knowledgeable. Every time he comes he is so pleasant and addresses all of my concerns with a smile.

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
tildenLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wallace was good and on time

Hornet & wasp extermination
Venom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cameron is very kind and courteous young man. At first, I called because I have a very long black snake in the crawl space. After removing that, he advised me of the spider and wasp nests that were around the home. I decided to go with recurring service and bye bye spiders and wasps! Very glad I called.

Great priceHome inspectionHornet & wasp extermination
Chantal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rating only, no written review.

Great priceHornet & wasp exterminationGeneral pest inspection

Show more hornet & wasp extermination reviews (7 more) →

Price

$88-19% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection95$50–$119
Home inspection47$56–$151
Rodent extermination41$96–$323
Spider extermination37$86–$181
Mosquito extermination27$58–$103
Hornet & wasp extermination27$83–$199
Ant extermination26$58–$173
Cockroach extermination23$83–$214

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