Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
GreenShield Home & Pest Solutions - Richmond logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

GreenShield Home & Pest Solutions - Richmond

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 400 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GreenShield Home & Pest Solutions - Richmond is better than 97% of rodent control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GreenShield Home & Pest Solutions - Richmond is better than —% of rodent control.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100

Reviews for your job

Customers hired GreenShield Home & Pest Solutions - Richmond for 8 kinds of job.

GreenShield Home & Pest Solutions - Richmond for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$96–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Rodent extermination” · showing 20

Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Had our first visit today, you can tell a lot about companies by the professionalism and friendliness of staff. Chandler was on time, friendly, and thorough in his explanations and questions. Pretty sure my dog would open the door for him and let him stay if he wanted.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Brenda18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great company and great service!

Great priceHome inspectionRodent exterminationTermite extermination
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

FASHARD has been a wonderful technician and is very thorough and concise in his work and follow up reports! We love having him as our technician.

Great priceRodent extermination
Angela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cliff always does a very thorough and comprehensive job. He’s very personal and friendly. Keeps me informed of any issues.

Rodent exterminationTermite inspectionSpider extermination
J.Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely great work by Stephen! I can tell that Troy trained him well! He was very thorough.

Paid $60–80Great priceRodent exterminationSpider exterminationGeneral pest inspection
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Charles gave excellent service. I never got this type of detailed service from orkin.

Paid $80–100Great priceHornet & wasp exterminationRodent extermination
Tom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always friendly, professional and courteous.

Paid $100–120Reasonable priceHome inspectionRodent extermination
Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Michael came to the house knock on door to tell me what he was doing. And he ask me did I have any problems and I have questions. When he was done he let me know he also check the crawlspace and let me know water wad down abd ask if I need your company to fix it. He is a great customer service.

Paid $80–100Reasonable priceRodent exterminationFlea & mite exterminationGeneral pest inspection
StephenLocal Guide · 219 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Their service is impeccable. Their technicians are always very friendly and willing to do anything to help get rid of any type of pests on your property. The mosquito treatments that they do work well and I don't seem to have as many mosquitoes as normal in a summer.

Paid $60–80Great priceHome inspectionRodent exterminationTermite inspection
Mary12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service. Cameron is the best, he is very knowledgeable and explains everything. Kudos to Cameron.

Paid $80–100Reasonable priceRodent exterminationGeneral pest inspection
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys were great and way more thorough (sealing up entry points behind the fridge and stove, outside) than previous services I’ve used.

Paid $20–40Great priceHome inspectionRodent extermination
Caitlin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He was very professional !

Paid $40–60Great priceRodent extermination
Tedde2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Charlie was polite, professional, and focused. He set traps for mice and sprayed for cockroaches, spiders, and more. He did not do anything yet for protection in the backyard because it was raining and water dilutes the effectiveness of the products. He'll be back next week to complete the initial visit. I…

Paid $60–80Great priceRodent exterminationCockroach extermination
OlimpiaLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Service was very professional. I love that he is really interested in our pest problems and try to solve it.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Roberta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great Job!

Paid $1–20Great priceRodent extermination
ValerieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chandler was thorough, professional, and patient with all of my questions. Nice guy. Great service!

Reasonable priceRodent extermination
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Cameron was professional as always. Great service!

Paid $80–100Great priceRodent exterminationGeneral pest inspection
Anne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chandler was amazing- he always goes above and beyond making sure our house is safe. And he loves our dog 🐶

Great priceRodent exterminationGeneral pest inspection
QuinnLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nice guy.

Paid $20–40Reasonable priceRodent extermination
BarbaraLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cameron is a great tech! He's very personable and good the extra mile to keep me updated on what's going on.

Paid $60–80Reasonable priceHome inspectionRodent exterminationSpider extermination

Show more rodent extermination reviews (21 more) →

Price

$88-19% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection95$50–$119
Home inspection47$56–$151
Rodent extermination41$96–$323
Spider extermination37$86–$181
Mosquito extermination27$58–$103
Hornet & wasp extermination27$83–$199
Ant extermination26$58–$173
Cockroach extermination23$83–$214

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