Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREGreenShield Home & Pest Solutions - Richmond
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 400 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GreenShield Home & Pest Solutions - Richmond is better than 97% of rodent control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GreenShield Home & Pest Solutions - Richmond is better than —% of rodent control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Reviews for your job
Customers hired GreenShield Home & Pest Solutions - Richmond for 8 kinds of job.
GreenShield Home & Pest Solutions - Richmond for spider extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$181
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 37 Google reviews tagged “Spider extermination” · showing 20
Forest8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Travis Hodges from GreenShield was Friendly and very efficient Did a wonderful job
Paid $80–100Great priceTermite inspectionTermite exterminationSpider extermination
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Great service done professionally!
Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Patience5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Fashard went above and beyond expectations. He was clear on what service he was providing and why. He also pointed out things in our crawlspace that need to be looked at for possible mice and had his co-worker contact us for further inspection. He was kind, respectful and a pleasure to do business with.
Paid $80–100Reasonable priceHome inspectionSpider extermination
Angela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Cliff always does a very thorough and comprehensive job. He’s very personal and friendly. Keeps me informed of any issues.
Rodent exterminationTermite inspectionSpider extermination
J.Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Absolutely great work by Stephen! I can tell that Troy trained him well! He was very thorough.
Paid $60–80Great priceRodent exterminationSpider exterminationGeneral pest inspection
Spencer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
He did an excellent job. Above and beyond. Thanks!!!
Paid $80–100Reasonable priceSpider exterminationMosquito exterminationAnt extermination
MarkLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Another great treatment to our entire house! Troy does a spectacular job every time!
Paid $60–80Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Chandler was excellent. The service was great. He was very professional and thorough.
Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Todd8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Chandler does a great job!
Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Juanita9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Agent was very, polite and professional. Ihe did a thorough job.
Paid $120–140Reasonable priceSpider exterminationMosquito exterminationCockroach extermination
OlimpiaLocal Guide · 144 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Service was very professional. I love that he is really interested in our pest problems and try to solve it.
Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Jim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Prompt, great personality and doesn’t waste any time inside and out. Comfortably with Chandler and he is informative about controlling pests.
Paid $80–100Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
gary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Chandler always does a great and complete job,very friendly and personable and knowledgeable.
Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Yolanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
As bad as this weather is and as cold and icy I received service today and he did an amazing job.
Paid $40–60Reasonable priceSpider exterminationMosquito extermination
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Michael always does a great job. He is good with his people skills. I would recommend him to do your extermination needs
Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionService not listed
Delores7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★
Always on time but I was not here so not sure what was done.
Paid $100–120Not sureHornet & wasp exterminationSpider exterminationGeneral pest inspection
Chuck6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Took his time and did a great job.
Reasonable priceSpider exterminationGeneral pest inspection
Gina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Professional and courteous
Paid $60–80Reasonable priceSpider exterminationGeneral pest inspection
BarbaraLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Cameron is a great tech! He's very personable and good the extra mile to keep me updated on what's going on.
Paid $60–80Reasonable priceHome inspectionRodent exterminationSpider extermination
Joanna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
They are wonderful highly recommend.
Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Price
$88-19% vs typical rodent control
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 35%Reasonable 62%Overpriced 0%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 95 | $50–$119 |
| Home inspection | 47 | $56–$151 |
| Rodent extermination | 41 | $96–$323 |
| Spider extermination | 37 | $86–$181 |
| Mosquito extermination | 27 | $58–$103 |
| Hornet & wasp extermination | 27 | $83–$199 |
| Ant extermination | 26 | $58–$173 |
| Cockroach extermination | 23 | $83–$214 |
