Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
GreenShield Home & Pest Solutions - Richmond logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

GreenShield Home & Pest Solutions - Richmond

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 73 rodent control · 5.0★ from 400 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GreenShield Home & Pest Solutions - Richmond is better than 97% of rodent control.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GreenShield Home & Pest Solutions - Richmond is better than —% of rodent control.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GreenShield Home & Pest Solutions - Richmond is better than 100% of rodent control.A
100

Reviews for your job

Customers hired GreenShield Home & Pest Solutions - Richmond for 8 kinds of job.

GreenShield Home & Pest Solutions - Richmond for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$85–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 17 Google reviews tagged “Termite inspection”

Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Had our first visit today, you can tell a lot about companies by the professionalism and friendliness of staff. Chandler was on time, friendly, and thorough in his explanations and questions. Pretty sure my dog would open the door for him and let him stay if he wanted.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Forest8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Travis Hodges from GreenShield was Friendly and very efficient Did a wonderful job

Paid $80–100Great priceTermite inspectionTermite exterminationSpider extermination
Angela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cliff always does a very thorough and comprehensive job. He’s very personal and friendly. Keeps me informed of any issues.

Rodent exterminationTermite inspectionSpider extermination
StephenLocal Guide · 219 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Their service is impeccable. Their technicians are always very friendly and willing to do anything to help get rid of any type of pests on your property. The mosquito treatments that they do work well and I don't seem to have as many mosquitoes as normal in a summer.

Paid $60–80Great priceHome inspectionRodent exterminationTermite inspection
Irving4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Greenshield made everything right with me, Mr Michael took care of everything, great customer service, thanks again. I would use them again in the future

Paid $200+OverpricedTermite inspectionTermite extermination
GaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kooper did a very good job, was on time, very professional, and friendly.

Paid $40–60Reasonable priceTermite inspectionGeneral pest inspection
Cassandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Came out quick for inspection - provided knowledgeable information! Got the job done in a timely manner and overall very thorough and helpful.

Paid $200+Great priceTermite inspectionService not listed
Sandra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

David, Joe and the other technician was courteous, professional, efficient and provided excellent service. I'm never disappointed with Greenshield services

Paid $200+Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
HLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thank you Cameron Joseph for your attention to detail and customer focus/service!!! You represent Greenshield with professionalism, hard work and integrity during the termite inspection and interior/exterior extermination. Thank you

Paid $100–120Reasonable priceTermite inspectionAnt exterminationService not listed
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chandler is awesome, and I highly recommend Greenshield for their responsiveness and how comprehensive their work is.

Paid $40–60Reasonable priceTermite inspectionGeneral pest inspection
TonyLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Knowledgeable professional with recommendations but no pressure, friendly, responsive, respectful.

Great priceTermite inspectionGeneral pest inspectionMosquito extermination
Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chris came out to do my yearly termite inspection and check my dehumidifier. He communicated with me before even arriving to give me a time frame of when he would be there, which was great. He communicated an issue with closing the garage door which I wasn’t able to see right away, but he continued to work with it…

Home inspectionTermite inspectionGeneral pest inspection
Mindy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Called beforehand. Reviewed plan. Prompt and effective.

Paid $40–60Reasonable priceTermite inspectionGeneral pest inspectionMosquito extermination
stephanieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We love Travis and at Greenshield. He’s very personable and does a great job.

Termite inspectionGeneral pest inspectionCockroach extermination
MarkLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Extremely knowledgeable and super detail oriented. Couldn’t have been nicer. Explained the services completed before and after the treatments. Was here for about an hour. Highly recommend

Paid $80–100Reasonable priceRodent exterminationTermite inspectionSpider extermination
Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Was looking for pest control services , did some calling around and found Greenshield. Lauren was extremely knowledgeable and friendly! Highly recommend!!

Great priceTermite inspection
Nan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Troy inspected my house to see if any signs of termites and also helped with rodent problem. Very knowledgeable and helpful.

Reasonable priceRodent exterminationTermite inspectionGeneral pest inspection

Price

$88-19% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 62%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection95$50–$119
Home inspection47$56–$151
Rodent extermination41$96–$323
Spider extermination37$86–$181
Mosquito extermination27$58–$103
Hornet & wasp extermination27$83–$199
Ant extermination26$58–$173
Cockroach extermination23$83–$214

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