Experts Reviews · Company report
GreenTerra Cleaning Service logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%81+28.4Reliability 15%68+10.2Craft & service 20%90+18Value 10%20+2Momentum 8%35+2.8Track record 7%95+6.7Accountability 5%8+0.4Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

GreenTerra Cleaning Service

Oakland, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 30 post construction cleaning · 4.9★ from 678 Google reviews

Report card

Percentile vs other post construction cleaning (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.GreenTerra Cleaning Service is better than 81% of post construction cleaning.A
81
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.GreenTerra Cleaning Service is better than 68% of post construction cleaning.B
68
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.GreenTerra Cleaning Service is better than 90% of post construction cleaning.A
90
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.GreenTerra Cleaning Service is better than 20% of post construction cleaning.D
20
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.GreenTerra Cleaning Service is better than 35% of post construction cleaning.D
35
Track recordTrack record · 7% of the scoreReview volume and years with reviews.GreenTerra Cleaning Service is better than 95% of post construction cleaning.A
95
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.GreenTerra Cleaning Service is better than 8% of post construction cleaning.F
8

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Customers hired GreenTerra Cleaning Service for 7 kinds of job.

GreenTerra Cleaning Service for flood restoration

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Price

$303+23% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 68%Overpriced 3%Not sure 10%

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