POST CONSTRUCTION CLEANING · OAKLAND, CA
GreenTerra Cleaning Service logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%38+13.3Reliability 15%23+3.5Craft & service 20%6+1.2Value 10%23+2.3Momentum 8%33+2.6Track record 7%93+6.5Accountability 5%3+0.2Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

GreenTerra Cleaning Service

Better than 15% of post construction cleaning · #17 of 20

4.9★678 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
46%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

GreenTerra Cleaning Service for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$348
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 70 Google reviews tagged “General housekeeping” · showing 20

★★★★★ Susan · 3 weeks ago

Ana Huaman and Alejandra Blanco were very kind and professional, and left my home in beautiful shape! Thank you!

Paid $300–350General housekeepingDeep clean
★★★★★ Victoria · 3 weeks ago

Wonderful experience with Green Terra Cleaning. Alejandra Blanco does a wonderful job at cleaning our apartment! Green Terra uses great eco-friendly apartments, and she's thorough and friendly.

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Cody · a month ago

We have been happy customers for years. Jose does an incredible job. He is super thorough, attentive, and kind. We are grateful for all of his hard work.

Paid $350–400Reasonable priceGeneral housekeeping
★★★★★ Matthew · a month ago

Raquel Pacheco, Danielo Franco and Julissa did an amazing, fast and thorough job in my apartment. Would recommend to anybody!

Reasonable priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ Craig · 2 months ago

Jose and Zureyma did a superb job with a very deep clean to our very dirty house! And the communications from GreenTerra HQ were smooth all the way. This is a pricier service than we are used to but for better clean and comms it’s worth it!

Paid $350–400Not sureStandard cleaningGeneral housekeeping
★★★★★ James · 2 months ago

zenaida y Melba incredible muy amigables.<br><br>equipo de jackelin

Not sureGeneral housekeeping
★ A · Edited 3 months ago

I came to edit my review after two months of weekly servicing. Definitely, I do not recommend them. They are a really informal company. Every week, they send a new technician, so that involves having new random people in your house every week, and they are definitely not a serious or professional service. I’m not…

Paid $200–250Not sureGeneral housekeeping
★★★★★ Gonzalo · 4 months ago

Zentida, Estefan and melva. , great staff service , respectful and efficient, such a great job team lana!!!

Not sureGeneral housekeeping
★★★★★ Jennifer · Edited 4 months ago

Zureyma and Sharon from Green Terra Cleaning do an amazing job cleaning our apartment. They are really thorough, have great attention to detail, and are friendly and punctual . We would definitely recommend them and this company.

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Lianne · Edited 6 months ago

Jose and Lilia are wonderful cleaners. They are super meticulous. Everything looks gorgeous.

Paid $300–350Reasonable priceGeneral housekeeping
★★★★★ Justin · 6 months ago

Our cleaner, Lucrecia, came by and did a deluxe cleaning of my apartment. She was on time, efficient, and did a great job in the kitchen! Would book again.

Paid $300–350Reasonable priceGeneral housekeepingDeep clean
★★★★★ Elizabeth · 6 months ago

I have had a wonderful experience with Green Terra cleaning so far. I have been using them for several months and they are very professional, responsive, and accommodating to any schedule changes I need to make. Itzel is our cleaner is always on time and very thorough. It also makes me feel great to know that they…

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Isidro · 6 months ago

Melva and Zenaida make a great team. Their visits are a pleasure, as they leave everything sparkling clean and are very friendly.

Not sureGeneral housekeeping
★★★★★ Germán · 6 months ago

Zenaida and Melba are a great team, they are efficient and punctual.<br><br>Work team Mr. Lana

Not sureGeneral housekeeping
★★★★★ Tillis · 6 months ago

I want to thank the great work that Melba and Zenaida do monthly in my house I have had other work teams but without a doubt this is the best, efficient, friendly, detailed and punctual delighted to see them on every visit.

Reasonable priceGeneral housekeeping
★★★★★ Jackson · 6 months ago

I am a frequent customer somewhat meticulous and careful with the place where I live and I appreciate the trust that the green Terra cleaning company gives me feeling by sending me to their best people and in this case Melba did a great job in my house. He did a great cleaning on my coffee machine, I loved how he…

Great priceGeneral housekeeping
★★★★★ Heydi · 6 months ago

Zureyma and Sharon were great.

Great priceGeneral housekeeping
★★★★★ Cesar · 6 months ago

Zenadia and Melba,<br>There are a wonderful housekeepers, they show on time, and do an excellent job at the house that I’m<br>a manager. They are kind and they deserve a recognition and a bonus from your end.<br>Much appreciated<br>Cesar

General housekeeping
★★★★★ Tereza · 6 months ago

Melba and Zendaia were really great and did amazing cleaning of the whole place, reliable as always!

General housekeeping
★★★★★ Shruti · 6 months ago

Zureyma and Sharon are excellent to work with! They are hard working, thorough, kind and consistent. I love how clean and organized my place is after they leave!

General housekeepingDeep clean

Show more general housekeeping reviews (50 more) →

vs category

Blue = GreenTerra, grey = post construction cleaning average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (28 reviews)2024-Q2: 5.00★ (33 reviews)2024-Q3: 4.97★ (62 reviews)2024-Q4: 4.96★ (70 reviews)2025-Q1: 4.94★ (64 reviews)2025-Q2: 5.00★ (40 reviews)2025-Q3: 4.76★ (45 reviews)2025-Q4: 4.90★ (41 reviews)2026-Q1: 5.00★ (71 reviews)2026-Q2: 4.94★ (71 reviews)2026-Q3: 4.88★ (32 reviews)2026-Q4: 4.33★ (6 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$303+9% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Great price 19%Reasonable 68%Overpriced 3%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%38+13.3Reliability 15%23+3.5Craft & service 20%6+1.2Value 10%23+2.3Momentum 8%33+2.6Track record 7%93+6.5Accountability 5%3+0.2Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
38
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
23
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
23
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
33
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
93
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
3

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+59 / −0
Professionalism
+59 / −0
Responsiveness
+40 / −0
Punctuality
+46 / −0
Value
+33 / −0

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