Experts Reviews · Company report
GreenTerra Cleaning Service logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 38%81+30.8Reliability 17%68+11.6Craft & service 20%90+18Value 10%67+6.7Momentum 10%100+10Replies to reviews 5%62+3.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

GreenTerra Cleaning Service

Oakland, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 30 post construction cleaning · 4.9★ from 678 Google reviews

Report card

Percentile vs other post construction cleaning (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.GreenTerra Cleaning Service is better than 81% of post construction cleaning.A
81
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.GreenTerra Cleaning Service is better than 68% of post construction cleaning.B
68
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.GreenTerra Cleaning Service is better than 90% of post construction cleaning.A
90
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.GreenTerra Cleaning Service is better than 67% of post construction cleaning.B
67
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.GreenTerra Cleaning Service is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.GreenTerra Cleaning Service is better than 62% of post construction cleaning.B
62

Reviews for your job

Customers hired GreenTerra Cleaning Service for 7 kinds of job.

GreenTerra Cleaning Service for window washing

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★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
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Price

$303+23% vs typical post construction cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 68%Overpriced 3%Not sure 10%

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