Gregory PriebeLocal Guide · 36 reviewsTotal number of Google reviews Gregory has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStellar service and reasonably priced! 10/10
Greenville House Cleaning
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%28+6.8Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty83−1.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 52 property cleanup servicesPosition by Experts Score among all companies we track in this category. · better than 6%
4.8 ★★★★★ 132 Google reviews · 23 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
20%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
58%reviews answered by the owner
$164typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Greenville House Cleaning at a glance
Customers frequently highlight the company's punctuality, flexible scheduling, and responsive communication, noting that staff are professional and thorough for both regular housekeeping and deep cleans. Pricing is generally described as fair and reasonable. However, low-star reviews indicate occasional dissatisfaction with the quality of deep cleaning services, specifically regarding missed areas, and complaints about unprofessional interactions when attempting to reschedule appointments.
- Google rating: 4.8 out of 5 from 132 reviews (95% five-star).
- Reviews on this page: 132 Google reviews (111 with written comments, 1 with photos).
- Owner responses: the business replied to 58% of reviews.
- Most recent review: October 15, 2026.
- Service: Property Cleanup Service serving Greenville, South Carolina.
Data from Google, last updated October 27, 2026.
Score profile vs other property cleanup services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greenville House Cleaning: 72/100 on this factor. Category median: 94.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greenville House Cleaning: 28/100 on this factor. Category median: 94.D
28
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greenville House Cleaning: 83/100 on this factor. Category median: 99.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greenville House Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greenville House Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greenville House Cleaning: 38/100 on this factor. Category median: 88.D
38
Bar = this company · dark tick = category median.
Star ratings
132 Google reviews we collected
- 5 stars12595%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star75%
Praise vs complaints
Phrases our text analysis found in 111 written reviews
- Praise23498%
- Complaints52%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price333%
- Reasonable667%
- Overpriced00%
- Not sure00%
$164-19% vs typical property cleanup services
Middle half of what 6 customers paid ($137–$189) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results5824%
- Staff & attitude5623%
- Would recommend4418%
- Speed & response3816%
- Price & value2310%
- Communication125%
- Honesty & trust83%
What customers talk about
We read 111 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We have had great experiences with all the people and they do a great job!”
“They were professional, easy to communicate with and did a wonderful job.”
“Highly recommend for your Greenville cleaning needs.”
“John is extremely responsive and always flexible if we need a change in our typical cleaning schedule.”
“They always try to accommodate us and their pricing is fair and reasonable.”
“Easy to communicate with them while they are working, and with the owner for scheduling.”
“This cleaning service is reliable, always on time, and the house is cleaned to perfection every time!”
People customers mention
- John 13 reviews
- Stacey 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Greenville House Cleaning for 5 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Dax1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Greenville House cleaning service. Absolutely outstanding. I’ve used several different cleaners in the past, none compare to today’s cleaning. A job extremely well done!!!
Paid $200–250Great price
Cindy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
We are very pleased with the cleaning service. It is always a pleasure to come home to a neat and tidy, clean-smelling house.
Paid $100–150Reasonable priceStandard cleaning
AustinLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Greenville House Cleaning has been a pleasure to work with over the past few years. Each one of the people who have come to clean our house have done an amazing job! The rates are great as well as the flexibility!
Paid $100–150Great priceStandard cleaningDeep clean
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Greenville House Cleaning has done an excellent job in providing timely and excellent turnover service for our short term rental. They a quick to respond and meet the schedule needed. I highly recommend their company.
Paid $150–200Reasonable priceGeneral housekeepingDeep clean
Brandon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Greenville House Cleaning was great to work with for our Airbnb cleaning. They were professional, easy to communicate with and did a wonderful job. We always maintained 5 star reviews from guests about cleaning. We would highly recommend John and his team!
Paid $150–200Reasonable priceGeneral housekeeping
RylandLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Stop what you’re doing and call Greenville House Cleaning!! I moved into my new place a couple of weeks ago but the previous tenant had not really done, or had done, the kind of cleaning they were supposed to do upon moving out. I searched locally for someone to come do a deep clean on my new place and am…
Paid $150–200Great priceStandard cleaningDeep clean
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 30 | $233–$506 |
| Standard cleaning | 24 | $139–$196 |
| Moving-related cleaning | 12 | $227–$614 |
| General housekeeping | 7 | $139–$196 |
| Office & workplace cleaning | 3 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 132 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Cali Rusk4 reviewsTotal number of Google reviews Cali has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’ve used Greenville housecleaning for five years. John is extremely responsive and always flexible if we need a change in our typical cleaning schedule. The cleaning team is also amazing! We have had great experiences with all the people and they do a great job! They’re also great for a one time deep clean / moving clean, that’s how we found them! Would absolutely recommend them
- Price assessment: Reasonable price
- Services: Office & workplace cleaning, Standard cleaning, Moving-related cleaning, General housekeeping, Deep clean
Lavina Dhingra2 reviewsTotal number of Google reviews Lavina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional and well-trained staff. Friendly, efficient, and effective cleaners. Easy to communicate with them while they are working, and with the owner for scheduling. Thank you.
- Services: Standard cleaning
Jacqueline Mullaney12 reviewsTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery happy with their cleaning service. Always reliable and friendly staff. Look forward to having my home cleaned after a busy work week.
- Price assessment: Reasonable price
- Services: Standard cleaning
Dylan Whitman1 reviewTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI moved to Greenville in 2020 and started working with Greenville house cleaning. It’s 2026 and we’re still working together. John the owner has been an amazing vendor and always been on top of any concerns I had which have been limited because they do such a great job. Highly recommended!
- Price assessment: Reasonable price
- Services: Standard cleaning
Dax Pax1 reviewTotal number of Google reviews Dax has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreenville House cleaning service. Absolutely outstanding. I’ve used several different cleaners in the past, none compare to today’s cleaning. A job extremely well done!!!
- Price assessment: Great price
- Price: $200–250
Cindy Caudill8 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe are very pleased with the cleaning service. It is always a pleasure to come home to a neat and tidy, clean-smelling house.
- Price assessment: Reasonable price
- Price: $100–150
- Services: Standard cleaning
Austin CooperLocal Guide · 105 reviewsTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreenville House Cleaning has been a pleasure to work with over the past few years. Each one of the people who have come to clean our house have done an amazing job! The rates are great as well as the flexibility!
- Price assessment: Great price
- Price: $100–150
- Services: Standard cleaning, Deep clean
Ann RobertsLocal Guide · 17 reviewsTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePure magic! I had neglected so much of “behind the scenes” due to illness and was let down seeing it everyday. A gift for a “deep clean” brought my home and my spirits back to life! This employee covered everywhere and then some. Their products brought my bathroom cabinets like new. I doubt I have ever had a more meaningful gift. Anyone with illness, aging, busy professionals…..just a magical experience! Thank you John! Ann Roberts
Charles Smith2 reviewsTotal number of Google reviews Charles has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreenville House Cleaning has done an excellent job in providing timely and excellent turnover service for our short term rental. They a quick to respond and meet the schedule needed. I highly recommend their company.
- Price assessment: Reasonable price
- Price: $150–200
- Services: General housekeeping, Deep clean
Business details
- Address: 11 N Irvine St Ste. 3, Greenville, SC 29601
- Phone: (864) 715-2532
- Website: greenvillehousecleaning.com
- Service area: Greenville, SC