Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Greenville House Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%28+6.8Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty83−1.7Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Greenville House Cleaning

Greenville, SC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 4.8★ from 132 Google reviews

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Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greenville House Cleaning is better than 72% of property cleanup services.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greenville House Cleaning is better than 28% of property cleanup services.D
28
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greenville House Cleaning is better than 83% of property cleanup services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greenville House Cleaning is better than 100% of property cleanup services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greenville House Cleaning is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greenville House Cleaning is better than 38% of property cleanup services.D
38

Reviews for your job

Customers hired Greenville House Cleaning for 5 kinds of job.

Greenville House Cleaning for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8

All 12 Google reviews tagged “Moving-related cleaning”

Cali4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I’ve used Greenville housecleaning for five years. John is extremely responsive and always flexible if we need a change in our typical cleaning schedule. The cleaning team is also amazing! We have had great experiences with all the people and they do a great job! They’re also great for a one time deep clean /…

Reasonable priceOffice & workplace cleaningStandard cleaningMoving-related cleaning
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Greenville Housecleaning come in to deep clean our entire house today after moving to get it list/show ready. Even after we added the extra pkg to clean our fridge, stove top, and ovens, the price couldn’t be beat. They were prompt, and the ladies worked so hard. They were very accommodating for precise…

Deep cleanMoving-related cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Heidi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely LOVE Greenville House Cleaning. We have been using their cleaning services for a couple of years now and I am ALWAYS happy with the job . I trust them in my home and I trust them to be efficient. They have never disappointed me. John does a great job with his business and I would recommend his business…

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful company do deal with, we have used them about 8 years with zero issues, we recommend to all of our friends

General housekeepingMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used Greenville House Cleaning to clean our house before we listed it on the market to sell. They did a fabulous job. They showed up on time and stayed until the job was done. They cleaned everywhere! Inside cabinets and drawers, inside closets, took down curtains and cleaned all windows… plus the usual things…

Moving-related cleaning+ Punctuality+ Quality+ Value
Lauren10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called the day after Thanksgiving to see if I could get a crew to come clean the house we had just purchased and they were able to come on Saturday morning. No other company I contacted responded so they really helped me out! The cleaning ladies were very friendly and did a wonderful job. Highly recommend!

Deep cleanMoving-related cleaning+ Punctuality+ Quality+ Value
Christopher5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Maintained contact prior to and after the cleaning. Great communication, quality, and value. Will certainly use again in the future

Moving-related cleaning+ Responsiveness+ Quality+ Value
AprilLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greenville House Cleaning is the best!! John and his staff are amazing! I have been with them for almost 2years and grown to rely on them so much. Anything I need, they are happy to help. My house is always clean and fresh. They pay attention to every little detail. Love them.

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
BrandonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very responsive and flexible about cleaning schedule - even with some utility hiccups along the way. Would recommend!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Dannette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This service and the price were unbeatable! We moved into a house that was not left at all clean and Greenville House Cleaning gave me amazing results. The owner, John, was extremely responsive in all ways, snd Stacey, our cleaner, was 100% dedicated to getting our house spotless. She even cleaned the ceiling…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Sanyam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Lindy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Quality+ Professionalism

Price

$164-19% vs typical property cleanup services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean30$233–$506
Standard cleaning24$139–$196
Moving-related cleaning12$227–$614
General housekeeping7$139–$196
Office & workplace cleaning3—

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