Experts Reviews · Company report
Greenway Irrigation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%78+18.9Value 14%67+9.5Replies to reviews 7%36+2.5Craft & service penalty70−3Momentum penalty55−4.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Greenway Irrigation

Raleigh, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 34 water feature installation · 4.8★ from 718 Google reviews

Report card

Percentile vs other water feature installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greenway Irrigation is better than 81% of water feature installation.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greenway Irrigation is better than 78% of water feature installation.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greenway Irrigation is better than 70% of water feature installation.B
70
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greenway Irrigation is better than 67% of water feature installation.B
67
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greenway Irrigation is better than 55% of water feature installation.C
55
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greenway Irrigation is better than 36% of water feature installation.D
36

Reviews for your job

Customers hired Greenway Irrigation for 7 kinds of job.

Greenway Irrigation for irrigation system repair & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.231
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Irrigation system repair & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.79%

All 231 Google reviews tagged “Irrigation system repair & maintenance” · showing 20

ZachLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★

Incompetent technician, horrible customer service! Earlier this year, technician told me I have a leaky back-flow valve. It needs to be rebuilt. I have been using greenway for years. I trusted them. So I don’t even think much, just told them to go ahead do it. They charged me over $600 for this service. Later,…

OverpricedIrrigation system repair & maintenance
TomLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I haven't received an invoice yet so I have no idea if the price is good bad order normal. I wanted to come and leave a review for the technician who did our work today. His name is Hector Yanez. Hector did a wonderful job. He is very organized, very thorough, and has good communication skills with a pleasant…

Not sureIrrigation system repair & maintenance
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent work! My sprinkler system was serviced by another company for several years. After some time it was obvious they were clueless. I have since used Greenway for the past year. Their technicians are excellent - and they warranty the work! Anthony has been especially good and helpful in repairs and problem…

Reasonable priceIrrigation system repair & maintenance
Joseph12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been with Greenway irrigation for 25 years it is a great company with outstanding employees. The office personnel are world class and the tech's are expert in repair and recommendations. great prices and super fast response time!

Reasonable priceIrrigation system repair & maintenance
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Gentleman who replaced timer very responsive and nice. But misjudged the price by about half. Extremely overpriced with what we could have gotten elsewhere

OverpricedIrrigation system repair & maintenance
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jessie is knowledgeable, efficient, and extremely competent. He answered my questions thoroughly and made good suggestions..

Irrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
Andrea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dylan was. Told me and showed me the one or two small things which needed repairing and then repaired them quickly.

Reasonable priceIrrigation system repair & maintenance
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Dylan got system up and running and did a thorough job of testing. He replaced a head and adjusted some others. He was very polite and conscientious.

Irrigation system repair & maintenance
ScottLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great folks that are easy to work with (scheduling, etc...). All the technicians I've met have been well spoken, polite, and most importantly, professional. They have a really good crew of folks and that has to start at the top.

Irrigation system repair & maintenance
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Our technician who came out to start up our sprinkler system was, Dylan, was very professional, knowledgeable, and easy to talk to. He did a great job!

Great priceIrrigation system repair & maintenance
Barron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Greenway Irrigation completed the irrigation spring start-up without any complications and on schedule. Great work by Jessie!

Reasonable priceIrrigation system repair & maintenance
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matt quickly fixed a misbehaving sprinklerhead. He clearly knows what is doing. Kim is unbelievable in her rapid responses to emails. “Above and beyond!”

Reasonable priceIrrigation system repair & maintenance
Joe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Matt did a great and thorough job restarting our irrigation system at our house.

Irrigation system repair & maintenance
Cheryl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I used this service for years. They provided excellent service and always kept me informed. They were punctual Jesse was professional and the start up service was thorough

Irrigation system repair & maintenanceLawn mowing & maintenance+ Quality+ Professionalism
Lisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Matt, the technician, is absolutely super! We'd love to have him come out every time. Kim is very easy to work with all the way around. Thank you for the easy Spring Start-Up...

Irrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
TonyLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Anthony ser Bed our system and got it back to 100%, Anthony is very professional and friendly. Always does a great job. 100% satisfied

Irrigation system repair & maintenance+ Professionalism
VincentLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★

Installed 2 additional zones to my irrigation system. They performed the work with a total disregard to limiting the damage to my lawn. Very sloppy and careless work. I totally regret using this company. I00% DO NOT recommend using this company. Contact me if you are truly interested in resolving my issue.

Customer photo from Vincent's reviewCustomer photo from Vincent's reviewCustomer photo from Vincent's reviewCustomer photo from Vincent's review
OverpricedIrrigation system repair & maintenance
April4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Anthony was very knowledgeable and skillful . Completed all his work professionally and efficiently.

Reasonable priceIrrigation system repair & maintenance
JamesLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Matt once again provided us with fine professional and personable service.

Irrigation system repair & maintenance
Steve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service by Kim on organizing the work and explaining services. Field team was first class... On time... got things done!

Reasonable priceIrrigation system repair & maintenance

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 5%Reasonable 74%Overpriced 16%Not sure 5%

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