Experts Reviews · Company report
Greenway Irrigation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%78+18.9Value 14%67+9.5Replies to reviews 7%36+2.5Craft & service penalty70−3Momentum penalty55−4.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Greenway Irrigation

Raleigh, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 34 water feature installation · 4.8★ from 718 Google reviews

Report card

Percentile vs other water feature installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greenway Irrigation is better than 81% of water feature installation.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greenway Irrigation is better than 78% of water feature installation.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greenway Irrigation is better than 70% of water feature installation.B
70
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greenway Irrigation is better than 67% of water feature installation.B
67
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greenway Irrigation is better than 55% of water feature installation.C
55
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greenway Irrigation is better than 36% of water feature installation.D
36

Reviews for your job

Customers hired Greenway Irrigation for 7 kinds of job.

Greenway Irrigation for irrigation system repair & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.231
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Irrigation system repair & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.79%

All 231 Google reviews tagged “Irrigation system repair & maintenance” · showing 40

ZachLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★

Incompetent technician, horrible customer service! Earlier this year, technician told me I have a leaky back-flow valve. It needs to be rebuilt. I have been using greenway for years. I trusted them. So I don’t even think much, just told them to go ahead do it. They charged me over $600 for this service. Later,…

OverpricedIrrigation system repair & maintenance
TomLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I haven't received an invoice yet so I have no idea if the price is good bad order normal. I wanted to come and leave a review for the technician who did our work today. His name is Hector Yanez. Hector did a wonderful job. He is very organized, very thorough, and has good communication skills with a pleasant…

Not sureIrrigation system repair & maintenance
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent work! My sprinkler system was serviced by another company for several years. After some time it was obvious they were clueless. I have since used Greenway for the past year. Their technicians are excellent - and they warranty the work! Anthony has been especially good and helpful in repairs and problem…

Reasonable priceIrrigation system repair & maintenance
Joseph12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been with Greenway irrigation for 25 years it is a great company with outstanding employees. The office personnel are world class and the tech's are expert in repair and recommendations. great prices and super fast response time!

Reasonable priceIrrigation system repair & maintenance
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Gentleman who replaced timer very responsive and nice. But misjudged the price by about half. Extremely overpriced with what we could have gotten elsewhere

OverpricedIrrigation system repair & maintenance
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jessie is knowledgeable, efficient, and extremely competent. He answered my questions thoroughly and made good suggestions..

Irrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
Andrea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dylan was. Told me and showed me the one or two small things which needed repairing and then repaired them quickly.

Reasonable priceIrrigation system repair & maintenance
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Dylan got system up and running and did a thorough job of testing. He replaced a head and adjusted some others. He was very polite and conscientious.

Irrigation system repair & maintenance
ScottLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great folks that are easy to work with (scheduling, etc...). All the technicians I've met have been well spoken, polite, and most importantly, professional. They have a really good crew of folks and that has to start at the top.

Irrigation system repair & maintenance
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Our technician who came out to start up our sprinkler system was, Dylan, was very professional, knowledgeable, and easy to talk to. He did a great job!

Great priceIrrigation system repair & maintenance
Barron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Greenway Irrigation completed the irrigation spring start-up without any complications and on schedule. Great work by Jessie!

Reasonable priceIrrigation system repair & maintenance
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matt quickly fixed a misbehaving sprinklerhead. He clearly knows what is doing. Kim is unbelievable in her rapid responses to emails. “Above and beyond!”

Reasonable priceIrrigation system repair & maintenance
Joe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Matt did a great and thorough job restarting our irrigation system at our house.

Irrigation system repair & maintenance
Cheryl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I used this service for years. They provided excellent service and always kept me informed. They were punctual Jesse was professional and the start up service was thorough

Irrigation system repair & maintenanceLawn mowing & maintenance+ Quality+ Professionalism
Lisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Matt, the technician, is absolutely super! We'd love to have him come out every time. Kim is very easy to work with all the way around. Thank you for the easy Spring Start-Up...

Irrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
TonyLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Anthony ser Bed our system and got it back to 100%, Anthony is very professional and friendly. Always does a great job. 100% satisfied

Irrigation system repair & maintenance+ Professionalism
VincentLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★

Installed 2 additional zones to my irrigation system. They performed the work with a total disregard to limiting the damage to my lawn. Very sloppy and careless work. I totally regret using this company. I00% DO NOT recommend using this company. Contact me if you are truly interested in resolving my issue.

Customer photo from Vincent's reviewCustomer photo from Vincent's reviewCustomer photo from Vincent's reviewCustomer photo from Vincent's review
OverpricedIrrigation system repair & maintenance
April4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Anthony was very knowledgeable and skillful . Completed all his work professionally and efficiently.

Reasonable priceIrrigation system repair & maintenance
JamesLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Matt once again provided us with fine professional and personable service.

Irrigation system repair & maintenance
Steve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service by Kim on organizing the work and explaining services. Field team was first class... On time... got things done!

Reasonable priceIrrigation system repair & maintenance
Peggy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jesse was very helpful with my Spring startup today!

Reasonable priceIrrigation system repair & maintenance
KarenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I want to thank Matt and Jessie of Greenway for their hard work repairing our sprinkler system. We had major construction resulting in cut irrigation lines and the need for a new sprinkler configuration. The job was not fun (hours of hand trenching) but they worked hard and were so upbeat. I am thrilled with the outcome.

Irrigation system repair & maintenance
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Anthony came out today from Rainy Day irrigation and the repaired several zones of my yard sprinkler system. He did an excellent job. He was very knowledgeable and professional. Anthony did a great job and I would highly recommend him.

Reasonable priceIrrigation system repair & maintenance
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hired Greenway to repair and upgrade my irrigation system. Excellent service to adjust to my schedule. Anthony was on time, had great knowledge of irrigation systems and did great job bringing forward options for my system. I’d recommend both Greenway and Anthony.

Reasonable priceIrrigation system repair & maintenance
A4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Louis has been helping trouble shoot issues with my irrigation system and really thought about all options for me. He is knowledgeable and patient. He is great to work with!

Irrigation system repair & maintenance
CliftonLocal Guide · 610 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great irrigation service company. Leslie is Great, and Augustin was awesome with follow up visit for valve issue that was over looked on the first visit. Every one that I have contact with at Greenway Irrigation has been great, and willing to work with my schedule, even with sudden changes to my schedule. Kim keeps…

Irrigation system repair & maintenance
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mixhael did a great job identifying inspecting, recharging, and preparing our irrigation system for the season ahead.

Irrigation system repair & maintenance
SkipLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great system start up. No issues and the technician was great.

Irrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
ElizabethLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Greenway Irrigation has managed our aging irrigation system for the last number of years. They did not do the initial install but have been excellent at making repairs and improvements. Kim Ayscue who schedules repairs, etc., is always responsive and super helpful. The technician who came to our home today for…

Irrigation system repair & maintenance
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Leslie and Augustine were both professionals and reflect well for Greenway. Augustine had my problem corrected 10 minutes.

Irrigation system repair & maintenance
Martha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Staff responsive and show attention to detail. We've used them for 4 years and will continue to use this service.

Irrigation system repair & maintenance+ Responsiveness+ Quality
HowardLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Payne, our tech, did an excellent job. He was professional, knowledgeable and courteous. We've been working with Greenway Irrigation for 4 years now. Thanks, Payne.

Irrigation system repair & maintenance
Ann8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Greenway irrigation is terrific! Very professional and experienced technicians. The office does a terrific job communicating about appointments and sending helpful reminders. Highly recommend

Irrigation system repair & maintenance
Larry13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

We recently had 2 sprinkler heads replaced, 4 heads raised to increase coverage, and a valve repaired that was not shutting off. Matt did all of these repairs in about two hours and the system seems to be working fine! The technicians do great work but sometimes scheduling and working with the office can be a challenge (scheduling and paying).

Irrigation system repair & maintenance
MikeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technician (Alex) was very friendly and more importantly very professional.

Irrigation system repair & maintenance+ Punctuality+ Professionalism
RoderickLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent customer service Kim is fantastic!!!!!

Irrigation system repair & maintenance
JohnLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Nava came to evaluate the reason part of our lawn was always soggy. He reasoned that it was the HVAC drain, along with the house gutter rain. He designed & installed a French drain from the unit to a dry location in the back yard. Three months onward, his idea and installation was correct and the previous “soggy area” is no more. He did a super job!

Customer photo from John's reviewCustomer photo from John's review
Irrigation system repair & maintenance+ Responsiveness+ Quality+ Professionalism
SalLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It is always a great experience working with Greenway Irrigation Company. Kim is always attentive to my needs in arranging appointments, and Poncho, the technician, was very professional and knowledgeable.

Irrigation system repair & maintenance
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Greenway Irrigation is an excellent company. Always extremely responsive and thorough in working with my system in all phases. Communication is always timely and helpful. I am a multiyear customer and extremely pleased with their irrigation services. Daniel F was extremely thorough in the services he provided.

Irrigation system repair & maintenance+ Responsiveness+ Punctuality+ Quality
Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been very pleased with the service provided by Greenway Irrigation. Rachel makes scheduling easy and convenient. Anthony was thorough and efficient in restoring the system to working order after some winter disruptions. I count on them to make sure the system is working as it should.

Irrigation system repair & maintenance

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 5%Reasonable 74%Overpriced 16%Not sure 5%

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