How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%43+3Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREGreenwood Heating and Home Services
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 5,029 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Greenwood Heating and Home Services for 8 kinds of job.
Greenwood Heating and Home Services for a/c system maintenance
Clear ✕All 188 Google reviews tagged “A/C system maintenance” · showing 120
Very helpful service and friendly knowledgeable technicians! Would recommend.
Easy to work with and very knowledgeable. Came quickly even on a Sunday!
We are extremely pleased with Luke's work, advice on our somewhat ancient gas furnace. He explained our options to proceed and answered all our questions. He has a great, engaging personality, which is very helpful when making difficult choices. One doesn't expect "to enjoy" a furnace inspection, but we did just that. Thanks for sending Luke our way.
Full system maintenance on my place is quite lengthy and I've got a few complicated areas but Tyree took on the challenge to make sure everything was completed. Very friendly service and happy with the honest recommendations after maintenance was done.
Greenwood heating was professional, on time and worked quickly to get the job done. Highly recommend.
I use greenwood Heating all the time and love their knowledge, promptness and thoroughness. Daniel Medel was my last person to be out and he was great. Sometimes Al come and he too is great.
Thank you for your service! You did a great job!!!! Joan Drottz
Mike Hagen was professional, friendly and thorough. I appreciate knowing that my HVAC system is going to be completely clean and in good working order for the coming season. Thank you Greenwood.
Michelle did a great job letting me know what she recommended doing after my annual service. This is the second time she has been the tech Greenwood Heating has sent to the house. Very friendly, knowledgeable, and takes her time to make sure all system are go. Heating and Cooling
Abhishant was very friendly and was efficient in his work. His explanation of the work done and needed was clear and easy to understand.
Abhishant did a great job when came for our HVAC maintenance. He was very professional, thorough and took care of everything very efficiently. He tuned up our A/C which was t cooling as well and it’s now working like new. I would recommend greenwood and Abhishant
Luis was the perfect technician! He was thoughtful, explained everything completely and worked quickly through all the tasks. Greenwood is lucky to have him!
Service tech Muhammed was highly professional, friendly, and went above and beyond in testing all the heating and cooling components and brought our attention to our aged condensate pump which was already years beyond its expected life span. We will definitely ask for him again for next year's service, or any issues which might arise sooner. Marshall R.
EXCELLENT!! Prompt, hard -working team that was not only technically astute but friendly and well-mannered as well. It's been ages since my wife and I have been addressed as "sir" and "madam" by the younger generation...very refreshing and pleasant. You can't go wrong with these guys!
Very professional service. He checked my system completely.
Cameron was fantastic. It was obvious he was very knowledgeable and experienced. His analysis of the situation and proposed solutions were thorough and made sense. He explained things very well and we're confident in the quality of the service he provided.
Professional, clean and great service. Appreciate that the tech coordinated a follow up service that I needed before I was leaving out of town- went above and beyond! Happy customer.
Emilio went above and beyond to save the day for us. Couldn't recommend him and Greenwood more.
I recently had my home furnace and A/C unit inspected and serviced by Greenwood Heating & Home Services. Both systems were originally installed by Greenwood back in 2011, and thanks to their quality work, along with annual professional maintenance and my own semi-annual cleaning and upkeep, they continue to operate…
Greenwood replaced our existing gas furnace with a new one and a heat pump system, just in time for the warm days of summer. Their workers were great at explaining what they were doing and demonstrating the system. They do great work and we began enjoying a cool home as soon as the were done. We liked their work so…
Greenwood Heating installed my hvac system years ago and does the annual maintenance. This year revealed some wear and tear. Some preventative maintenance was recommended. Michelle, the technician, did a great job. She explained everything clearly. I enjoyed having her there. I will request her by name in the future.
Very professional and friendly. Very good experience
Technician was very helpful with information and very thorough. I would recommend Greenwood highly!
Excellent service, although the news was bad—we have to replace our AC unit.
⭐⭐⭐⭐⭐ Best Service Experience Ever! Alek provided outstanding service from start to finish. During the first appointment, he completed maintenance on both our AC and heating system, and on the second visit he installed our thermostat. Both experiences exceeded expectations. Alek was incredibly friendly,…
Abhishant was punctual, friendly, knowledgeable, and thorough. He serviced our mini splits and descaled our tankless water heater. We saw all the gunk he removed from it, which improved the water temperature by several degrees. Very happy with his work - Greenwood Heating is lucky to have him! Thank you, Abhishant!
Don was at all times very professional and knowledgeable, and at the same time courteous, gracious, and pleasant to work with. He gave practical advice about recurring maintenance issues. My wife was particularly appreciative of his wearing a mask in the house. Greenwood should be very happy to have highly skilled…
We reached out to Greenwood again for the 3rd year of annual servicing for our Mitsubishi Mini-split AC. Once again, we had top-notch customer service, easy scheduling, and excellent communication. This year we had the pleasure of having Alek Cordray-Adair perform the work. He was careful, efficient and thorough…
I switched to Greenwood from SeaTown. Why? SeaTown did poor, unclear, sloppy and damaging work, extra electrical & caused damage to my electrical including blowing out my wine fridge during their heat pump installation power testing & didn't compensate me. Etc. + more I mentioned this because my experience with…
Michael did a great job explaining what I needed to know about my furnace filters and about caring for my hvac system, and why I what kind of maintenance I need to do for my dryer venting system and for my air ducts. He was great at showing exactly what the issues are. He’s very personable and was open to any questions I had. I highly recommend him!
Shay was outstanding. Excellent communication and thoroughness. Expertly diagnosed and explained our situation and presented options for repair/replacement. She was also sensitive to our financial concerns. If I could give 10 stars I would!
We are so happy with the service we have received from Greenwood. They are always professional, on time and give you notice to track the technician upon arrival. Their work is very thorough and make you a priority if parts are needed. We can not say enough great things about this company. We have used Greenwood to…
Easy to make appointment, timely and polite service… our service assistant even found the remote control missing for one of our units!
Emilio is excellent. He was detailed and patient. Much appreciated
Service by Sam with Greenwood Heating was outstanding. I highly recommend them to work on your home.
Great service with excellent communication. Prior to a technician arriving a picture of the technician is sent and also there is always an phone call during the time window to help provide a more accurate estimate of arrival. We've been working with Greenwood Heating for years and recommend them to others.
Ben Kelley, Plumber Greenwood Heating, repaired a clogged bathtub drain. He diagnosed the problem, unclogged the drain, and clearly explained the cause of the clog and what he did to correct it. Ben also replaced parts in the guest bathroom toilet. He also checked all the water sinks in the house along with the…
Technician was competent but provided an absurd estimate to do a leak test. The HVAC system has a low level of refrigerant. I am surprised as I always had good service before from Greenwood. He obviously wanted to have me buy a completely brand new system.
Excellent ! Helpful! On time! Detailed explanation of work requirements. Tech Frez excellent!
Daniel did just a great job fixing our AC.
I cannot commend Greenwood enough for their fast, friendly and excellent service! No, they did not pay me or give me a discount to say this. They did however, come out and fix my heat pump in 5 minutes! Abinesh then proceeded to check over every square inch of the unit, my furnace then performed a service as I…
Wow! That Don Page is a great, personable, guy! Hope I didn't disturb him too much being so chatty with him! He gave me great informative information on what needs to be done and what he was doing. I got the impression that he was going above and beyond what services I've received in the past. Thanks, Don, for being so thorough!
Great service from both Whitney at the office and Chris the technician. Chris took the time to answer questions, explain things and walk me through what was being done and what was needed. Great customer service. Everyone was very helpful and friendly.
An extremely thorough and excellent servicing of our heating and air conditioning units. We have been customers of Greenwood Heating for years and they never disappoint.
We had an outstanding experience with Felix from Greenwood Heating today. He spent the entire day at our home performing thorough maintenance on our furnace, water heater, and heat pump, and also installed surge protectors to help protect our system long‑term. What really stood out was the care and clarity he…
The staff were incredibly responsive and accommodating to my ever-changing schedule, I truly appreciate that! I hired Chris for electrical work and Emilio for water heater and mini split maintenance, and both technicians absolutely exceeded my expectations. Chris was thorough and meticulous, he patiently walked me…
Very thorough furnace and air conditioner maintenance
Technician, Chris did a thorough job and answered all my questions. Pleasant to work with too. I will return to Greenwood Heating for future maintenance on my HVAC system.
Greg was great to work with. 100% recommend.
Prompt, professional… no nonsense and got everything working.
Great communication from the call to job completion. Very respectful to home owner and property.
Great service today with Andrew Martinez! He was knowledgeable, respectful and friendly!
Greg did a great job with our project. He patiently explained to us about his conduct, even showed the pictures of his jobs to help us to understand the process. The company even sent the photo of their technician to the customer in advance, which is very thoughtful.
Shay Berg was excellent. She was knowegable , kind and respectful. Every time she entered the front door she used her shoe covers.
Courteous & professional service from Luis C, our Greenwood technician. On time, thorough, & polite. Luis is a great asset to Greenwood.
They were really nice, knowledgeable and helpful!
Greg was great as always. We hav the pleasure of working with Greg the last three years in a row. Always appreciate his insights and recommendations. You are lucky to have him as part of of your team. We ere his first stop with was a bonus and he could come earlier if that helps as we are early risers in house 7:00…
Very happy with the water heater maintenance done by Stephen. He was very professional and also answered all of my questions. Given that I’ve just moved in and didn’t know anything about the unit, this ended up being a lot. Adding to my review for Andrew and his team. They installed a new tankless hot water heater…
Greg showed up on time and performed the yearly service, made suggestions for updates we needed and performed those also, he was very cordial and professional, cleaned up when he was done and thanked us for the opportunity to serve us.
Emilio was fantastic and very professional, kept me updated as to when he would show up and explained everything in detail.
Our assigned technician, Justin Leon-Rendon was beyond excellent! He was very professional and meticulous in checking both our heating equipment and air conditioning. He thoroughly explained every detail of that day’s service. Hope to get Justin again for next year’s maintenance.
Chris and his associate were so professional and went above and beyond the required job. I was very impressed and would recommend to any family or friend meeting services. They explained everything to me so clearly and were very kind. i feel very confidant with their work
Chris and his colleague Jose came over for the annual maintenance of my older Trane furnace and heat pump. Greenwood has been helping to keep my heating equipment going over the years, both at home and for a few rental properties, and it’s been great to have them on point. Many folks don’t go for maintenance…
Corey was fantastic, informative, and approachable. Learned a lot from him.
Had a great experience with Greenwood. Eddie and David performed furnace, heat pump and tankless water heater maintenance. They were thorough and did a great job explaining the state of the various systems and what work needs to be performed without pressuring me into additional services.
They were very professional and they kept me informed with what they were doing. Very positive experience and will be doing service with them next year. Thank you!
We had our first annual inspection/ maintenance since having our furnace/ heat pump system installed last year. Abhishant was prompt, efficient and very knowledgeable. He had a trainee with him, Lake, who was also very personable and professional. I've been very happy with Greenwood, and all the services from them. Absolutely recommend.
Sam did a great job, very thorough and explained what he was doing as he worked. Gave good advice. Super easy to talk to and personable. Great job!
The Greenwood team has been great each time they came. From installing a new air conditioner to regular maintenance on it and the furnace. Always arriving on time with regular texts to update about who will be coming and when. They give detailed reports with photos to show what was checked and whether it is still…
Lucas is super.He explained previous work and how it was done. I always hope he is coming to our house.
Totally failed system. Joe and Greenwood removed and replaced the furnace and heat pump within 24 hours. Joe was the lead on a team of three. Totally professional, delivered for me. Very happy
This is my first year as a homeowner and Eddie did a fantastic job of getting me up to speed on our systems maintenance. He checked the furnace and heat pump and recommended only servicing the heat pump for future years since the furnace is currently not being used. He did recommend the furnace to turn on for…
On time, courteous, and professional. After our nearly 30 year furnace finally went kaput, we decided to add on a heat pump with the new furnace. It was a 2 day job and we had already been without heat for a week. The crew went above and beyond, staying a little later, to get our furnace running before the end of first day. Thank you JP and team!
Vinit was awesome - great work maintaining our mini split units. He was thorough, and helped us understand all of our options to get the service we needed.
For all services they have completed excellent work and customer service! And a very personal group of people in both sales and services!
We had an air conditioning leak in our basement and contacted Greenwood Heating and air. The service from the entire company was excellent. From the the people in the office to the technician that fixed our issue. They were professional, prompt and courteous. I would say they are 5 star and they have a customer for…
Sam our service guy is always friendly, knowledgable, and a pleasure to work with. We always feel like we're getting top-level care from Greenwood and would recommend them to anyone.
Update: Have been using Greenwood for years now (furnace and A/C replacement, generator installation). Today was duct cleaning with Kris. All of their representatives are timely, communication is great, and overall very satisfied with their work. Chris and Tomas did a wonderful job. They were friendly, efficient,…
Tech arrived on time, was extremely pleasant, worked differently.
This service was easy to schedule, Mike was timely, personable and helpful with his thoughts. I’ve had my system for 2 years and even though it was serviced a year ago, the installers and the last service guy did not find that things had been wrongfully connected to deal with the condensation. He found it and fixed…
Shay was excellent. She got the cool air blowing quickly. My system is showing serious wear; Shay was great at explaining the readings and options for my tired AC. Cheers D
Shay was fantastic, took us through everything before starting. Both staff from Greenwood were excellent.
We’ve been using Greenwood since our first home purchase in 1999. While not inexpensive, they’ve always provided great customer service and quality installations for us. We had an incredible service to our furnace, A/C and tankless unit recently by Michelle. She was patient and kind in explaining every issue.…
Abhishant Chaudhary arrived early (as asked) was efficient, knowledgeable & professional--highly reccommend/Thx!
Alek was the best! He was thorough, took his time, was so polite he made us laugh, explained everything to us in detail, told us about things we could do ourselves for preventative maintenance, told us what THEY could do for us, gave advice on what to do if things break in the future, and made us feel well taken…
Our technician Anthony did a great job cleaning our ducts in our condo. Greenwood is a great company we have been working with for many years. They installed our HVAC system and they maintain it for us as well. Anthony was professional, courteous and a great communicator.
We have been long time customers of Greenwood Heating and AC. After they installed a mini-split system in our home 3 years ago, we almost immediately noticed the cooling system temperature rising and not cooling down the rooms. After several attempts to fix nothing seemed to work and we grew increasingly frustrated…
Arrived well within the schedule window. Diagnosed the problem quickly, and got us up & running.
Mike was professional, thorough, personable and prompt. He explained what he would be doing and did it.
We are very impressed with the professional team that installed our furnace and heat pump! They were on time, stayed focused on the install all day and were a pleasure to work with!!!
Luke was knowledgeable, courteous and professional.
We have used Greenwood Heating for several years and have always been pleased with the service. Our technician this year was Jose and he was positively the best tech yet. He was friendly, and kept us informed as he carried out the annual service visit. He explained what future service should be considered. We…
Sergio and Brendan were great Amazing attention to detail especially in our gas fireplace I don’t like the pay forward program and while the service was great it’s a pretty expensive yearly program
Greenwood personnel kept me informed when the serviceman, Miguel would arrive. He replaced my leaking outdoor faucet in a timely manner, was efficient, friendly, and explained to me the revisions to the old setup. I’m very happy with the new faucet and would recommend his services again.
I have always used greenwood heating. They're always helpful.
Greenwood and their technician John did a fabulous job of keeping our systems up and running today. They are always so responsive and helpful to point out conditions and what to expect moving forward.
Showed up on time Explained what he was testing for Showed where I might need to replace a part next couple of years Put everything back to where it was
Michelle was very friendly, knowledgeable, and helpful!
Cameron, showed up when he said he would, was able to diagnose the problem, a blown fuse, fix it and advise as to what had caused the issue. Another company recently cleaned our air ducts but the tech didn’t tell us that there would be debris which would end up on the air filter for the HVAC system. Cameron…
Garrett was extremely knowledgeable and thorough. We’ll definitely ask for him next year. Outstanding job. Keep up the good work!
Diagnosed and repaired my furnace with a difficult problem.
Always a good experience having them in the house.
Great service technician Michelle. She went the extra mile.
Technician was awesome. Great service, on time, efficient, knowledgeable, informative, and laid out the solutions and costs. I recommend Greenwood and will use again.
Really grate!
Greenwood has serviced our AC and Heating for 13+ years. We recently found out that they never cleaned the outside unit which has caused an excessive amount of dirt to build up. Our AC stopped working and the cost to get a unit is nearly 30K. Greenwood did not take care in our service, we paid in advance for over…
Blake was squared away and very knowledgeable. Greenwood is the best HVAC service I have had at any of my properties. Definitely choose Greenwood and sign up for the membership. What a great business model 👏 👌 😍
Careful, methodical and competent!
Awesome service, great technician, very thorough.
Excellent experience. As professional and easy as it gets.
On time Professional Friendly Willing to take the extra step HIGHLY RECOMMEND Thank you!
Called for a furnace issue with a burning smell. They were able to diagnose quickly, share knowledge about overall furnace health, and replace a small part. Very trust worthy.
Pleasant, professional, responsive. We have been pleased with their services.
Exceptional service!
A company should be judged based upon what they do and how they handle problems WHEN they arise, not whether or not they sometimes DO arise. Good employees can be difficult to find. We did have a few difficulties with Greenwood Heating and, in our opinion, a bad employee of theirs who clearly possessed the primary…
John did a great job he cleaned the cedar stuff from ac unit and cleaned furnace he is awesome 👌
Scammed my wife into paying $300+ for a part that cost $20.00. The a/c unit worked fine, we just wanted them to check it. They said the part failed, but the system was working fine, before they diagnosed the failed part. My wife was fooled by the good rating on Google, but the BBB gave them a C- rating and is not accredited by them.
Very professional, friendly, experienced, explained maintenance and what to look out for if having issues. Made me feel comfortable knowing we were having quality work done and that our system is good to for another year. Would recommend Greenwood Heating and Home Services
Andrew Martinez was prompt and did a fabulous job doing maintenance work on our furnace, AC, tankless hot water system. He explained everything he was doing and was very clear. Thank you Andrew!
Ratnesh is fabulous!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 973 | $114–$453 |
| Heating system maintenance | 318 | $78–$293 |
| HVAC system repair | 278 | $209–$1.2k |
| Heating system installation | 239 | $1.4k–$2.4k |
| A/C system maintenance | 188 | $78–$351 |
| Install AC | 115 | $1.6k–$3.7k |
| Heating system repair | 112 | $188–$867 |
| Electrical wiring installation | 59 | — |