How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%43+3Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREGreenwood Heating and Home Services
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 5,029 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Greenwood Heating and Home Services for 8 kinds of job.
Greenwood Heating and Home Services for ductless heating & a/c services
Clear ✕All 45 Google reviews tagged “Ductless heating & A/C services” · showing 40
I had excellent and punctual service from Greenwood Heating.
Very happy with the water heater maintenance done by Stephen. He was very professional and also answered all of my questions. Given that I’ve just moved in and didn’t know anything about the unit, this ended up being a lot. Adding to my review for Andrew and his team. They installed a new tankless hot water heater…
Excellent. Always better than expected. Super friendly and caring.
Review for Greenwood I have just had a Mitsubishi mini-split system installed in my condo and I couldn’t be happier. From start to finish every single person I came into contact with from Greenwood was professional, friendly, and adhered to outstanding safety protocols. First, I met with Brad Milne. He was the…
They have very helpful and friendly service technicians! The job was done well and for the right price,
I had a great experience with Greenwood installing our heat pump. Professional, responsive, easy to work with technicians.
The technician was excellent. Courteous and respectful. Very informative.
We have used Greenwood Heating for several years and have always been pleased with the service. Our technician this year was Jose and he was positively the best tech yet. He was friendly, and kept us informed as he carried out the annual service visit. He explained what future service should be considered. We…
UPDATE: We moved in 2024 and hired Greenwood again to help us figure out what was going on with the hot water and vent system at our new place. Worked with several folks and everyone, from the scheduling office to the engineers, were professional and kind. We learned that the water heater here was near the end of…
Very thorough and informative technician. Went a bit above and and beyond. Thank you!
Greenwood was recommended to me by a friend in commercial HVAC. They were 100% professional from start to finish. It's rare that a company does what it says they will do, when they say they will do it, and Greenwood delivered. Their recommendation fit my lifestyle and they did not try to upsell me into something I…
Been working with Greenwood Heating and Home Services for many years now and they never fail to impress! Abhishant came out to the house today to do annual maintenance on our split mini system. He was on time, provided great communication, efficient, and super professional! I highly recommend Greenwood!
I've been a customer since Greenwood installed my Mitsubishi ductless heat pump system in my house 5 years ago. They are great - always professional, respectful, and responsive. I had an issue with my indoor equipment that took a few visits to correctly diagnose, but they kept coming back until they made it right.…
Great service. Would recommend Greenwood and Scott and team to anyone
Blake was squared away and very knowledgeable. Greenwood is the best HVAC service I have had at any of my properties. Definitely choose Greenwood and sign up for the membership. What a great business model 👏 👌 😍
Mohammed was courteous and friendly. He did call to let us know he was running late. He serviced our two units. Hope we see him next year.
Installers and electricians did an excellent job. They were very thorough and any questions were answered. I would highly recommend Greenwood heating and air conditioning to anyone in the Seattle area.
Outstanding service. Timely, professional.
My waterless tank was beeping a terrible sound and leaking water on the floor. They had Adon, a senior technician, here in less than an hour. He identified the problem as a broken part and worked with the company that makes the part to get another one delivered quickly and to honor the warranty for that part. He…
Raising my rating to 4 stars, took multiple tries to fix a leak in the mini split they sold me but they did finally take care of it. Most recent service folks have been knowledgeable and pleasant.
John was very knowledge and professional. He did a great job cleaning, tuning ,and repairing my mini split system.
Don was absolutely a delight to work with. He cleaned up after his work and serviced the outdoor / indoor units. He performed maintenance service on 2 tankless water heaters as well. He checked all the thermostats and made changes as requested. Overall, he deserves 5 stars and then some.
Mr. Page performed furnace and ductless A/C heat pump maintenance service thoroughly and methodically, while communicating a wealth of information in the process. These units were previously installed by Greenwood and the installation experience was excellent as well.
On time. Very knowledgeable. Identified issue that could have been a disastrous and expensive problem. I recently purchased this home so did not know the past maintenance of this system. Based on the findings I can take action to keep any harm to my walls and floors.
Brandon Gault will keep us Greenwood customers for ever. He knows what he is doing, how the older furnace works from front to back and the ductless systems too. He shared that knowledge and gave us detailed information on what could be future problems and why. He informed us of the cost of potential future parts…
Michelle J., the technician was very polite, knowledgeable and informative. I had a lot of questions about maintenance that she answered with ease and even walked me through what I could do to help keep it in good working order. She did a good amount of work on the unit, made it look pristine and it works…
Greenwood did a great job installing a new ductless system as well as removing the old system.
Communicated very well. Professional and they did a great job in a reasonable amount of time. We will be using Greenwood Heating and Home Services from now on.
Sergio was most thorough & got my unit working great again which was most important in these 80 degree days! Have been with Greenwood for many years & will continue to reach out again if necessary.
Max and his partner came out on a Saturday to assist with the electrical component of the uninstall of my unit to accommodate an exterior reclad of out condo. They were followed by Josh & Nemo, who took down the units. They were all professional in every way, very clearly working effectively and efficiently as a…
Our ductless unit stopped working out of the sudden. We called Greenwood Heating and they were able to send a technician in just a few hours. Mike Calderon came to help us and he was on time and followed all protocols of social distancing. He determined that the problem was around some blown fuses and he helped us…
The final install of a ductless heating/AC unit was completed, but I was not made aware of additional repair work that would be needed following Greenwood's work. The electrician that arrived did not have any notes that he was going to have to saw open drywall through the entire length of our condo either. This was…
I called to get a quote to repair a Venmar air exchanger and then in the future to work with them to add a Mitsubishi heat pump for another room. The salesman was nice but then no one followed up. I had to continuously follow up. When they finally scheduled the repair, the person who came out was in and out in 1…
Had two split AC units installed. Very professional, punctual and efficient. Great communication; whether phone, text or email. Was told it should take about 2 days to complete. Very considerate about their presence in our home. Used booties and masks and changed the booties often. On the second day, they were short…
Working with Greenwood Heating and Cooling has been a treat since the beginning of my interactions with them. We wanted a mini split system installed in our home, so we began by reaching out to a few companies in the area for quotes. Our experience with Greenwood Heating and Cooling was amazing. Sharyn, our comfort…
We had a truly wonderful experience with Greenwood Heating & Air. We had a four unit ductless heat/AC system install into our house. The install was efficient and smooth. On one of the days our units were being installed, we had a life event that required the installation of an additional unit. Greenwood went above…
Greenwood installed our Mitsubishi mini-split system two years ago. We're very satisfied with the equipment and with Greenwood's maintenance calls. Ryan, who did the maintenance this year, was very informative and gave us good advice on the best ways to keep the system operating efficiently.
Team John installed ductless heating/AC unit for us on a miserable snowy day - and they were timely, professional, and effective! We appreciate Greenwood's attention to the full life cycle of a project, with detail-oriented bids and follow-up at every step.
Frej was outstanding! He explained everything thoroughly, was courteous (protecting floors etc) and efficient. Maintenance for the systems we have is a bit expensive- but the quality and service is above standard so I’m willing to go with a place I trust even if it costs a little more.
We had a mini-split put in our house when we moved in- Gary was our guy and I cannot express how much we have appreciated his expertise over the last 6 years !! Gary has been out countless times, and not once did I feel like he was in a hurry to complete the job and go. Gary always spends time explaining various…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 973 | $114–$453 |
| Heating system maintenance | 318 | $78–$293 |
| HVAC system repair | 278 | $209–$1.2k |
| Heating system installation | 239 | $1.4k–$2.4k |
| A/C system maintenance | 188 | $78–$351 |
| Install AC | 115 | $1.6k–$3.7k |
| Heating system repair | 112 | $188–$867 |
| Electrical wiring installation | 59 | — |