Experts Reviews · Company report
Greenwood Heating and Home Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%43+3Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Greenwood Heating and Home Services

Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 5,029 Google reviews

Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greenwood Heating and Home Services is better than 88% of heat pump installation services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greenwood Heating and Home Services is better than 83% of heat pump installation services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greenwood Heating and Home Services is better than 89% of heat pump installation services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greenwood Heating and Home Services is better than 78% of heat pump installation services.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greenwood Heating and Home Services is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greenwood Heating and Home Services is better than 43% of heat pump installation services.C
43

Reviews for your job

Customers hired Greenwood Heating and Home Services for 8 kinds of job.

Greenwood Heating and Home Services for electrical outlet & switch repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 26 Google reviews tagged “Electrical outlet & switch repair”

JohnLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Joe Johnson is that guy. He was on time and also took the time to explain everything to me. I had no idea what my heating system was until he came by. Thanks Joe!

Heating system repairFan installationElectrical inspections
Chalisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Austen was awesome! He was friendly, extremely proficient, and made things affordable. He explained the problem and solution, and gave us advice on how to mitigate future issues. When we asked, he even generousely offered our son valuable guidance on his path to becoming an electrician. Also, when we initially…

Great priceElectrical outlet & switch repair
Jean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Greenwood Heating has taken care of our furnace for several decades. When I needed a reliable electrician I called them and sent Brandon B. Over the three full days Brandon and his coworkers were very respectful, friendly and discussed each step & options with me. This old house is now extremely safe and updated for the future!

Paid $2,000+Reasonable priceElectrical wiring installationElectrical panel replacement or upgradingElectrical outlet & switch repair
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful people and fantastic service from start to finish! Ethen Triano and his crew, Vaid and Alexis, smoothly completed a major rewire of my 1925 home. They were professional and respectful, always answering my questions with kindness and clarity. They were polite and punctual each day, always arriving with a…

Paid $2,000+Reasonable priceElectrical inspectionsElectrical wiring installationLight fixture installation
Tiffanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing friendly electricians who did efficient quality work and even made our dog feel appreciated :)

Great priceElectrical inspectionsElectrical wiring installationElectrical outlet & switch repair
Betsy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler and his team were fantastic. They tacked our rewiring with both care and efficiency. They finished up two days early. We were consulted and updated through out the project. I couldn’t recommend Tyler and Greenwood enough.

Paid $2,000+Reasonable priceElectrical wiring installationElectrical outlet & switch repair
Eugene9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Chris at Greenwood was professional and quick to diagnosis the outlet issue with quick repair. As a repeat customer of Chris, I was thrilled to have him again fix my home.

Paid $1,000+Reasonable priceElectrical outlet & switch repair
LuciaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had Greenwood Electric remove all the old knob and tube and rewire my house. I was very pleased with how quickly and professionally they accomplished this. Tony did an excellent job, keeping me informed of what they were going to do each day and with updates during the day. I was impressed with how knowledgeable…

Paid $2,000+Not sureElectrical wiring installationLight fixture installationElectrical outlet & switch relocation
HemanshuLocal Guide · 249 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Greenwood team was exceptional. I had HVAC, Electrical and Plumbing performed by them. All 3 teams were punctual and communication was excellent and work area was left clean and as before. All old stuff was removed for disposal. The estimate process was implemented and we compared it with others and they beat…

Paid $2,000+Great priceElectrical inspectionsLight fixture installationElectrical outlet & switch relocation
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Trent, the estimator, clearly communicated the benefit of a surge protector for our two electrical panels and then offered us two alternatives to add it to our home. We opted to add a surge protector, not update our electrical panel. He also helped us identify why some fixtures and outlets weren't working and added…

Paid $1,000+Reasonable priceElectrical panel replacement or upgradingElectrical outlet & switch repair
KelseyLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Update: I’ve used almost every Greenwood service at this point. Electricians are amazing. Special shout out to Jared and Chris - thanks guys. They always leave my house cleaner than when they started, I swear. Everyone is so considerate from scheduling to pros. We had a ton of plumbing done too, unfortunately I…

Paid $1,000+HVAC system repairElectrical inspectionsElectrical wiring installation
SK3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was having a heat pump installed, as well as all new electrical panel, new outlets & light switches. He was prompt, courteous, extremely knowledgeable. I would ask questions and he always answered them fully and respectfully. And with a sense of humor.

Paid $1,000+Reasonable priceElectrical wiring installationElectrical panel replacement or upgradingElectrical outlet & switch repair
Hatoon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The staff were incredibly responsive and accommodating to my ever-changing schedule, I truly appreciate that! I hired Chris for electrical work and Emilio for water heater and mini split maintenance, and both technicians absolutely exceeded my expectations. Chris was thorough and meticulous, he patiently walked me…

Reasonable priceA/C system maintenanceFan installationElectrical outlet & switch repair
zdzislawLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brody did a very good job but more importantly, pointed out the potential problems with the sewer line and advised what steps should be taken to avoid future problems. I really appreciate that.

Paid $500–600Reasonable priceDrain cleaningElectrical outlet & switch repair
Keith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Joe was very professional and solved a very tricky problem. Very happy with Greenwood!

Great priceElectrical outlet & switch repair
Vincent7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very thorough and intense workers. Very polite.

Paid $1,000+Reasonable priceGround wire installationElectrical inspectionsElectrical fuse changing
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★

On time, personable. Left job site clean.

Electrical outlet & switch repair
Aaron9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

We cannot recommend Greenwood enough! They were very professional throughout the process. They serviced our old furnace and water heater, and installed our new furnace, heat pump, and tankless water heater. They did an amazing job, and prices beat out all of the other vendors in the area for comparable equipment…

Paid $1,000+Reasonable priceHeating system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I was hosting dinner for 10 on the Friday after Thanksgiving when the power in half of my livingroom went out. Chris Braswell arrived in the morning and quickly, expertly, and courteously got the power back on. He explained the problem and answered my questions. I returned to cooking and my guests arrived to light…

Paid $100–200Reasonable priceHVAC system repairElectrical outlet & switch repair
Naomi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We love our electrician, Riley! He is so thorough, explains everything he plans to do and follows up once he’s complete. We are grateful for his support and expertise as we renovate our home.

Reasonable priceLight fixture installationLight fixture repairElectrical outlet & switch repair
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very pleased, they were nice and did a good job, I will call Greenwood in the future if I need anything

Paid $500–600Great priceElectrical outlet & switch repair
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very frustrating when no breakers or GFIs were tripped and still had no power to my outlets. Just moved in and discovered this issue. Brandon and Tomas came in and within a couple minutes found the problem. They were able to fix this quickly and installed a surge protector to my panel. Both guys were very friendly,…

Electrical outlet & switch repair
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Light fixture repairElectrical panel replacement or upgradingElectrical outlet & switch repair
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Customer photo from Edward's review
Paid $1,000+OverpricedElectrical fuse changingElectrical wiring installationElectrical outlet & switch relocation
RyanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $400–500Reasonable priceElectrical outlet & switch repair
EricLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceElectrical panel replacement or upgradingElectrical outlet & switch repair

Price

$654+44% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 72%Overpriced 4%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance973$114–$453
Heating system maintenance318$78–$293
HVAC system repair278$209–$1.2k
Heating system installation239$1.4k–$2.4k
A/C system maintenance188$78–$351
Install AC115$1.6k–$3.7k
Heating system repair112$188–$867
Electrical wiring installation59—

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