Greenwood Heating and Home Services

Great service

Very helpful service and friendly knowledgeable technicians! Would recommend.

We are new to the Issaquah area and needed to have our HVAC system looked at. We chose Greenwood to come out for a maintenance check. Justin and Jose arrived as scheduled. They were both very knowledgeable, polite and efficient. We are very pleased with their work and have scheduled more services through them.

Richard was knowledgeable and helpful and went above and beyond to address all aspects of the heat pump and heat exchanger needs.

Outstanding service with time taken to explain and show the furnace maintenance process.

Great service. Our vents have never been cleaner! Highly recommend.

Justin did a great job with my HVAC system maintenance. My system is beginning to have aging issues. So his input was invaluable!

Would highly recommend!!. The technician, Sergio, phoned ahead to let me know his ETA was 30 minutes out. He arrived on-time, gave a detail explanation for the service and was super friendly.

Aaron was our service specialist and did a great job with our maintenance for our furnace, heat pump, and on-demand hot water unit. He was efficient, thorough, neat, and professional. He communicated with us about everything he did and why and answered all our questions. I highly recommend Aaron and Greenwood. We have not been disappointed!

Easy to work with and very knowledgeable. Came quickly even on a Sunday!

Jose provided excellent service and we hope he can keep us as a returning tech. He went over every detail during our HVAC service and provided clear understanding of what he was taking on at each step. As a mechanical engineer myself I appreciated his professional work and attitude. His summary of life cycle… Read full review

Service today was perfect, as it always is with Greenwood. Technician Luis Castro was great. Good attention to detail and kept me informed throughout his inspection. Again, Greenwood sends you the best folks. Thanks Greenwood.

I had a great experience with Greenwood Heating and home service. The technician was very informative and took the time to explain what I needed to know for the future maintanance. I appreciate the friendly and patient way he approached my lack of knowledge in this situation!

Michael was phenomenal. I’ve never had someone be as knowledgeable, conscientious and caring as he was. He walked me through the whole process and answered all of my questions. Highly recommend. Exceptional.

Mohammed was professional and courteous, providing excellent maintenance to our 3 mini splits. He was knowledgeable and answered my questions thoroughly. Thank you Greenwood, I am confident that we are all set for winter.

Had a furnace replacement the other day and it went very smoothly. From arrival to being finished was around 3 hrs. Also, fantastic duct cleaning service from Dakota. Never knew my HVAC vents were so dirty.

Richard did a great job nice and thorough job. Cleaned after leaving everything looking brand new.

Tech Tyree was great. Enthusiastic about his work, knowledgeable. Kept me updated as his work proceeded...made appropriate recommendations where needed but didn't push any agenda. If I could choose a technician for upcoming work Tyree would be first choice

Great job by Don inspecting my HVAC system. Very thorough and provided some recommendations.

Rick has been out to service our new heat pump for the last three years. During this service he noted a loose connection and the backup heat strips weren’t working due to a loose electrical connection. Fortunately he troubleshot and was able to reconnect the loose connection.

The tech arrived on time. He was friendly and informative. For a question he could not answer directly he obtained an answer from the office.

Eddie came today. First time using company. Very respectful, polite and professional! Will use again! Thank you

We are extremely pleased with Luke's work, advice on our somewhat ancient gas furnace. He explained our options to proceed and answered all our questions. He has a great, engaging personality, which is very helpful when making difficult choices. One doesn't expect "to enjoy" a furnace inspection, but we did just that. Thanks for sending Luke our way.

Riley was clean pleasant and informative. He answered all my questions and did a great job.

Excellent service, meticulously performed, all details attended to

Justin and his Greenwood team were excellent.

Anthony was great to work on the duct cleaning project. He was knowledgeable and friendly and efficient. We appreciated how Greenwood notified us about his scheduled arrival at our house. We were pleased that the equipment Anthony used didn’t require us to keep any doors open.

Drew was outstanding!

Cameron from Greenwood Heating is an amazing technician, he combines work ethics and deep knowledge in HVAC field. My furnace and tankless water heater are running better than new after his visit .

Received first annual Furnace service with Greenwood after purchasing furnace last year. Service provided was excellent. Cody the technician was very pleasant, considerate, thorough and professional. My only concern with Greenwood was their overall fees are high even for existing customers.

Louis did very good job .

Extraordinarily timely, efficient, and courteous. Completed all work and testing promptly. Before leaving, checked to make sure gates on dog fence were closed and secure. Similarly checked the thermostat settings.

We couldn’t be more pleased with Greenwood. The pricing was flexible, and Sam was a fantastic technician. Not only was he professional in servicing our systems, but he took the time to chat with us and build a connection, which made for a customer obsessed experience. Assuming Greenwood continues to be competitive… Read full review

The maintenance technician was very thorough and kindly explained what he was doing for me as I watched. This technician was not the one I requested from prior year.

Greenwood Heating & Home Services was great. Sam did a really thorough job servicing my furnace and made a bunch of phone calls on my behalf to track down parts he felt should still be covered by warranty, in order to save me money. I so appreciated his hard work and he was very friendly. It was a joy meeting him! I… Read full review

Fantastic furnace service

Great service!

Andrew and Jack showed up to my house on time and they did a fantastic job. My dryer was shamefully dirty because it hadn’t been done in a couple of years. Now It’s purring like a kitten I’ve gotta make sure I keep it on the books to get it done every October and to have Greenwood do the job!

Excellent customer service. Shay clearly communicated the process and laid out options for me. She did an excellent job.

Tested/maintained all the systems in our house!! Greg does an EXCELLENT job making sure our systems are VERY well maintained!!!

Dakota was respectful of my home and very attentive to detail as she cleaned my ducts.

Exceptional!!! Jordan is a Great guy to work with. So knowledgeable. We have been with Greenwood for several years. An outstanding company.

Don Page with Greenwood Heating & Air Conditioning did an excellent job of servicing my unit. He is always very personable and professional. He goes the extra mile and I request him every year.

Excellent service, my technician Justin was on time, polite, friendly, informative, and trustworthy. Answered all of my questions and just gave off an aura of being helpful and honest. Absolutely will be using Greenwood for all of my future Heating and Plumbing needs

I didn’t know much about my 26 yo furnace and Sam very graciously stepped me through his process of inspection and explained to me what each component did which was very helpful.

Technician was competent and very helpful. Solved some complex issues with furnace and made some helpful suggestions for next steps in repair. Love Greenwood Heating! They installed my furnace- added to the install when I remodeled my house and have always been responsive when I have needed work done.

The technician was thorough and knowledgeable. Answered all my questions and stated he would follow up via email.

Greenwood heating was professional, on time and worked quickly to get the job done. Highly recommend.

Michelle was very thorough, supportive, knowledgeable and friendly. We felt like she had our best interests at heart and actually found a carbon monoxide leak in our system! So much for our carbon monoxide detector… Thank you Michelle’

Excellent service. He explained exactly what he was doing and when we’ll need follow up. We’ve used Greenwood Heating for many years and have always had excellent service.

Great service!

I use greenwood Heating all the time and love their knowledge, promptness and thoroughness. Daniel Medel was my last person to be out and he was great. Sometimes Al come and he too is great.

I had a Ez-start box install on my 15 year old heat pump. This was a challenging task. Which the Tech David M. Did an excellent job in craftsmanship and communication. Took the time to explain and verify operation.

Thuan is a very knowledgeable technician and a friendly person. He explained things in detail, how certain things work, what you get for the price you are paying. He is as nice as you can find and I signed him up to take care of my furnace and a/c needs. Greenwood does well.

Muhammed called to ask if it would be OK for him to arrive early for the appointment at our house. (It was) He was friendly, polite, and carefully explained the need for the replacement of one of the furnace components. I was impressed with the full-focus attention he gave as we were talking. He was thorough in… Read full review

Cory delivered knowledgeable service and maintenance information. We enrolled in the annual maintenance plan. 😊

Thank you for your service! You did a great job!!!! Joan Drottz

Excellent follow up from initial contact through appointment!

Very friendly and knowledgeable technician. He thoroughly checked the complete furnace. I highly recommend him.

Greenwood gave us an excellent experience. Michelle J was super knowledgeable and treated us kindness and respect. She did an amazing job serving our heating and cooling system. I will most definitely use Greenwood in the future.

We had an issue with our AC and Greenwood's appointment setup, scheduling and communication has been great. Our technician was extremely helpful determining the issue and fixing it immediately. Overall very good experience.

Mike Hagen was professional, friendly and thorough. I appreciate knowing that my HVAC system is going to be completely clean and in good working order for the coming season. Thank you Greenwood.

Wonderful technician! Frej explained everything and was very thorough.

Service Technician was very professional and thorough. He made sure that I understood everything that was done. My HVAC system is tuned up and ready for the Fall & Winter.

Michael was the technician. Did a great job explaining what what he had done and what he had found with the system. Offered some options for me to consider but did not hard sell me. This was a complimentary first service for the HVAC unit that was installed a year ago. Very satisfied.

The office staff were easy to schedule with. The technician Daniel was knowledgeable, he explained things in a way we could understand, encouraged any and all questions, and was very friendly (to us and our dogs).We will call Greenwood for future needs.

Prompt and professional. Gave great advice.

The technician, Dakota, was knowledgeable, accommodating (needed to add a service) and very kind. I would highly recommend!

We’ve tried a few HVAC providers in the Seattle area and Greenwood’s technician “Lake Stevens” provided stellar service amongst all we’ve tried. He was not only punctual, communicated his actual arrival time, informative, educated me on the filters, gave great maintenance advice, was respectful of me and the… Read full review

They are thorough and do a good job, but would have appreciated better communication on the day of service. Window of service was 8-12, but heard nothing till I called at around 10, and they still couldn't give me a time. They said the tech had meetings; why couldn't they have let me know that at 8 am so I could… Read full review

Big thanks to Kris H who did a fantastic job on our project!

Very honest technical service. Fast and efficient communication Greenwood needs better communication between their technicians when they share home projects

After doing a maintenance check on our new heater found some plumbing work that needed to be done. Aaron, in charge of plumbing lead, arrived promptly and went straight to work. (For about an hour and a half) He worked professionally and courteously. Reviewed with us the repairs that needed to be done. Gave us an… Read full review

Amazing service, the worker did maintenance and resolved our issue. Definitely recommend.

I had the best service for my new HVAC system. I received my in depth proposal and the technician was well trained. I was given the time to set up installation for payment and the time for installation, all was a great experience. Juan, help me with all of the understanding of price and products, very… Read full review

Frej came by to service our heating and air/con system. He was on time, courteous, and efficient. Greenwood is fortunate to have Frej as an employee.

My experiences with Greenwood Heating and Air have all been great. The employees are knowledgeable and explain the process and issues clearly.

Daniel was VERY professional and he took dozens of photos. He spent a good amount of time and attention to detail on all the maintenance for furnace and heat pump. Before he left he went through each photo to explain what he did. He was very respectful (including using shoe covers on in house) and communicated clearly.

Made my Friday! Luke came out and I shared my story of a very negative and sub standard experience with my maintenance three weeks prior. Greenwood sent Luke out to do a second opinion. Luke went above and beyond. He went through and checked the actual maintenance of the prior company and confirmed it was done… Read full review

We have worked with Greenwood for quite a few years and I have nothing but good things to say about them. :)

Muhammed Conteh from Greenwood Heating and Home Services handled our annual furnace inspection and tuneup. He was thorough, professional and cordial too. We'd love to see him next year.

I got a new furnace. Both guys who installed it did a great job. They were polite punctual and very careful with the wood floor. They covered it all. They were very knowledgeable and I thank you both.

Great job. Explained thoroughly professionally. David and Michael very courteous and really knew their stuff!

Experienced of workers arrived on time with app that tells you their estimated arrival time. They are persistent and will work to meet owners satisfaction. Polite and frequently give updates on work progression. Excellent work ethic. Highly recommend.

Corey arrived on time and had great tips on how to fully utilize our furnace & thermostat. Best of all, he was a pro dog person and enjoyed meeting our large dog which made the whole visit more relaxing and enjoyable, especially for our puppy.

Tyler and his crew replaced our furnace in an afteenoon. They did great work, and explained everything when they finished. He walked me through the new thermostat and keft the garage cleaner than they found it. Great service all around.

Greenwood did exactly what they said they would do. David Lagana and his assistant Kristian did excellent work installing a new service panel replacing a recalled panel. They completed the work on time and for the price Greenwood quoted.

Jose was great, a good communicator, considerate, thorough, arrived on time and was focused on the work, polite, would be pleased to have him back.

Everyone from Greenwood has been fantastic to work with, from preparing a quotation for replacing our heat pump system, through the installation process (which was flawless), and to our first annual maintenance visit. The staff has all been responsive, punctual, informative, and a pleasure.

Great service. Very thorough with clear explanations of all the work that was done.

Very informative.

Excellent knowledge and experience

The service technicians did a great job installing my new furnace in our hot attic! I like the professional approach they take. They seem to have all the fine procedural details figured out, from the long inspection report, to the appointment text messages with the technician photos attached, so that we would not… Read full review

Michelle did a great job letting me know what she recommended doing after my annual service. This is the second time she has been the tech Greenwood Heating has sent to the house. Very friendly, knowledgeable, and takes her time to make sure all system are go. Heating and Cooling

Dakota was a wonderful technician - thorough and hardworking. She came for 11 ducts and ended up staying much longer because we actually have 18. They look great now and we can breathe much easier.

Excellent customer service!

Justin Leon-Rendon Greenwood Heating is a thorough and thoughtful technician. He provided excellent service and clear instructions. Bravo

Jose was delightful, professional and thorough. We have been very satisfied with everyone who has helped us from Greenwood.

Punctual. Professional. Great service.

Drew serviced my heat pump and air handler. He was very thorough in cleaning the units and checking the performance of each part of the system. Now I feel sure that my house is ready for fall and the winter months.

Kyle Welsh is an awesome technician from Greenwood. Friendly and knowledgeable and helpful provides a great service. We want him every year.

Included furnace service, the technician was great, thorough, explained clearly, worked hard, left the site clean.

The technician called to check in and arrived on time. He was very thorough and provided great information and service. I feel secure in knowing our HVAC is ready to face another winter!

Jose did a great job!

Abhishant did a great job when came for our HVAC maintenance. He was very professional, thorough and took care of everything very efficiently. He tuned up our A/C which was t cooling as well and it’s now working like new. I would recommend greenwood and Abhishant

This was my first time using Greenwood and I will definitely use them again. Service was top notch, AND, the bill ended up being cheaper than what I was quoted. That was unheard of! Highly recommended.

Luis was the perfect technician! He was thoughtful, explained everything completely and worked quickly through all the tasks. Greenwood is lucky to have him!

Had our annual maintenance on our HVAC system. Justin was amazing. He was extremely knowledgeable and professional and explained everything clearly.

My technician, Anthony, arrived on time and did the job in the time frame he gave me. He was helpful and explained what he was doing. I would definitely recommend him and the office staff at Greenwood Heating.

Cameron did a great job servicing our heat pump for its annual checkup. Very friendly, very competent. Friendly with the dogs, 10/10.

Corey at Greenwood Heating was very knowledgeable. He counciled us on the cost of repairs needed for our very old furnace so we could decide if it was time to buy new.

The service went very well

The Greenwood tech, Justin, was fantastic. Punctual, friendly, professional and thorough. We switched our maintenance from another company and Greenwood identified a long existing problem that had been inadequately addressed and not disclosed by prior company. Great to have peace of minds when it comes to gas heating.

Greenwood Heating always does a very professional and complete job. It isn’t maybe the cheapest place in town but they do the extras and I am confident with their work.

Michelle was friendly, professional, and very helpful. She was able to service my furnace in addition to my water heater while she was here.

John is a wonderful service rep. He does a through job which I appreciate. Very professional and pleasant to talk to. I look forward each to seeing him.

Good service. Experienced.

Shay was a PRO technician - educated me on a number of details, showed me fotos and explained the options clearly. It was obvious she had deep experience with HVAC systems. She also was very personable and a great example of Greenwood’s commitment to quality.

service person Fraj V. notifed me with ETA before arriving. professional and courteous. explained service clearly. recommended other services in respectful manner. Great job

Chris our technician and he did a great job and explained everything in detail. He pointed out things we should consider doing in the future without being pushy. We had a great experience today.