How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%43+3Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREGreenwood Heating and Home Services
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 5,029 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Greenwood Heating and Home Services for 8 kinds of job.
Greenwood Heating and Home Services for HVAC system repair
Clear ✕All 281 Google reviews tagged “HVAC system repair” · showing 240
Corey was exceptional! Informative, respectful, knowledgeable and Evergreen again exceeds excellence at every level of service!!!
Greenwood has been highly professional and careful and supportive throughout a long and complicated process of dealing with old asbestos ducting, improper previous exhausting, and the installation of a new furnace and ductwork. Jared, our lead installer, was outstanding on every level.
Didn’t understand my fresh air intake system, and told me that maybe my house was used to grow marijuana. It wasn’t. Then tried to sell me a new furnace. Had to do my own research to repair the fresh air intake and undo changes made by greenwood.
Rick spent the time to properly diagnose and repair the leak in my system. He kept me informed of what he found and explained the process of the repair. He was friendly, showed up on time and answered all my questions and concerns.
David shared everything he was doing every step of the way. So professional and friendly. He made a difficult situation better. Such a pleasure to work with. Thank you David.
Luke was great
Greenwood Heating & Air are the best in the business. We had them decommission six electric heating wall units and install four top of the line Mitsubishi mini splits and heat pump. The job will be finished tomorrow, but the wall units are already decommissioned. We’ve had Greenwood Heating & Air as our preferred…
Had a furnace replacement the other day and it went very smoothly. From arrival to being finished was around 3 hrs. Also, fantastic duct cleaning service from Dakota. Never knew my HVAC vents were so dirty.
Daniel was great. Got our heat fixed quickly.
Cameron from Greenwood Heating is an amazing technician, he combines work ethics and deep knowledge in HVAC field. My furnace and tankless water heater are running better than new after his visit .
Very sociable, knowledgeable and efficient technician
On time and great work 👍
Thanks to Sam at Greenwood HVAC for inspiring trust in helping with a furnace install that I was doing myself where professional duct work was needed. Great job Sam! Two installers did the ducting in less than 4 hours. The result was incredible. Dillon and his apprentice completed some of the best work ever done on my home! Thanks! JP
Exceptional!!! Jordan is a Great guy to work with. So knowledgeable. We have been with Greenwood for several years. An outstanding company.
Technician was competent and very helpful. Solved some complex issues with furnace and made some helpful suggestions for next steps in repair. Love Greenwood Heating! They installed my furnace- added to the install when I remodeled my house and have always been responsive when I have needed work done.
Have been a customer for 20+ years and have had them do thorny repairs at 3 different properties. Top notch technicians, high degree of professionalism and intelligent problem solving.
Corey was very helpful and friendly.
Very professional, very knowledgeable and very helpful. I would recommend Greenwood Heating to friends and family.
Very responsive business and easy to schedule. Our technician Thuan Tran was very professional, knowledgeable and pleasure to work with.
We had an issue with our AC and Greenwood's appointment setup, scheduling and communication has been great. Our technician was extremely helpful determining the issue and fixing it immediately. Overall very good experience.
On time. Professional. Friendly. Corey provided a full evaluation of our current system and various options to better our home; going through each one in full detail. Glad I made the decision to call Greenwood.
David did a fantastic job fixing my a/c unit on short notice. He diagnosed, fixed and explained everything very quickly. I will definitely be calling on Greenwood again.
Greenwood came to fix a manufacturing issue on our 11 month old new AC unit. While it’s frustrating to have to get service on a relatively new unit, I can’t say enough good things about the experience. They were incredibly responsive, had immediate appointments, and ended up sending multiple people out for two full…
I believe that if there was a communication over phone that the email with details of date time tech’s name etc should say minimum amount of service call is $XXX.00 Service guy was professional and did a thorough check of our water heater Lynard
Avoid Greenwood. Ridiculous $5,000 quote and zero actual answers nor fix. I had a bad experience with Greenwood Heating today. My 2019 Daikin mini-split system had what the Tech “guessed” is a slow refrigerant leak. I paid them a hefty diagnostic fee ($355) and in the end, the technician was hesitant, unsure, and…
Corey was friendly, efficient, and quickly diagnosed and fixed the problem with the system, explaining what went wrong. I will use Greenwood Heating and Home Services again.
The technician was on-time, friendly, and competent. The problem was diagnosed and fixed within one hour. However, Greenwoods pricing is incredibly abusive and outrageous. With one total hour of labor, and two replaced parts (a $5 fuse and a $50 Capacitor) the initial total was over $1100. That was a $355 diagnostic…
The service technicians did a great job installing my new furnace in our hot attic! I like the professional approach they take. They seem to have all the fine procedural details figured out, from the long inspection report, to the appointment text messages with the technician photos attached, so that we would not…
Technician did a great job of diagnosing and fixing the problem as well as explaining how to efficiently use the system
Jacob Mitchel, really great guy helped us fix thermostat issues that other companies couldn’t fix. Very professional!
Thuan did a fantastic job diagnosing the problems with our HVAC after months of other companies failing to address the problem. The service was good, the price competitive, and our concerns were addressed. Thanks!
WOW! Greenwood is so awesome I bet they could install HVAC on the Moon! To continue the 'space flight' metaphor, from liftoff to splashdown Greenwood had our backs every phase of the "mission"! Every person we interacted with was professional, helpful and had superb follow-through and hand-off! Our install hit…
John is a wonderful service rep. He does a through job which I appreciate. Very professional and pleasant to talk to. I look forward each to seeing him.
Technician Jacob was great and very helpful! We were able to get a same day appointment and get our unit fixed. Very lucky in the August heat
Joshua was professional and personable. Solved our malfunctioning thermostat problem quickly and efficiently.
Prompt, courteous and greater communication.
Best service, on time and very reliable technician. I was concerned that the issue would be very difficult and expensive, but he was able to fix the problem without any extra cost. I recommend this company for any future projects.
Very professional service. He checked my system completely.
Corey came to fix our AC unit same day when it was 98 degrees outside. Very knowledgeable, friendly and efficient.
The technician was very knowledgeable in his field, took pictures with a lot of explanation, and had great follow up recommendations. Scheduling was very good and quick for parts. I would recommend this company
Ratnesh has done a very professional and competent service on all our heating and A/C systems as usual. We are longtime Greenwood Heating customers and will continue to be. Thanks Ratnesh!
July 23, 2026: I've been with Greenwood for many years, and my original installation finally required inevitable updating. Once again the crew at Greenwood, working together, accomplished a very complicated location and circumstance. Brennan, Daniel, Xavier, Jonathan, (even the office personnel) each with a…
Amazing 4th of July emergency service. Jordan was fantastic.
Greenwood solved my problem even though it took two visits (not their fault it was a tough problem). The did a great job and now everything works!!
Tyler and Brent were tremendously supportive and reliable with troubleshooting my water heater issue and fixing it up quickly! Appreciate the extra care they put in! 🙏🏾
Brian was fantastic. He efficiently troubleshot and solved my issue. Would highly recommend him!
I recently reached out to Greenwood Heating and Home Services in Everett, WA after dealing with multiple issues caused by a previous installer. Greenwood scheduled me quickly for a complimentary diagnostic appointment, and within just a couple of days, technician David Mendoza arrived. David’s expertise and…
The technician was very kind and efficient in what he did. We were very pleased with him taking care of our need. He was great
I appreciate their thorough customer service and willingness to work through issues. I'd advise better transparency in pricing but they make up for it in quality and service.
Paul at Greenwood responded very quickly to repair our ac unit. Fortunately, it was part of equipment warranty.
Greenwood came out to diagnose my mini-split. The technician Abinesh was excellent, explained the situation clearly, documented everything he found with photos, checked for warranties. Ultimately I decided to replace the system instead of repairing.
Emilio from Greenwood Heating and Air did a marvelous job diagnosing and repairing my air conditioning problem. He spent a lot of time, did many tests, and repaired the problem. He explained everything he was doing and was pleasant to have around. I couldn't be happier!
I had the best experience with the most knowledgeable service tech ever come to my house, Ratnesh Prasad. Ratnesh has worked for Greenwood Heating and Air for 29 years. He was extremely personable and clearly an expert. He diagnosed a problem with my older HVAC system and clearly explained the problem to me. Ratnesh…
Great service and a good price. They completed the job quickly and cleaned up after the installation, very professional
Greenwood Heating & Home Services has been great since we started working with them. Ratnesh and Luke are easy to work with, communicate thoroughly, and obviously take pride in their performance. We never felt they were too rushed to answer our questions and we appreciate the consistency of the company to be able to…
Super efficient and great service provided by Paul! He was prompt and got my ductless system fixed quickly, and thoroughly explained what was causing the issue. Would recommend!
I really appreciate their professionalism and quality of service. Mike was extremely thorough in identifying the root cause of my two-year-old compressor failure. He was honest and transparent in explaining the possible causes and the available solutions. What impressed me most was their integrity. They were the…
Mike was efficient diagnosing and fixing our problem. He was also on time!
The best!!!!
Very professional and friendly. Very good experience
Efficient and timely service.
Friendly and professional
Everyone from the reception staff to the Dustin the technician has been so friendly and helpful! I put a call in on a Friday night because our system went out and it was starting to get warm in the house. I didn't think I'd get a call until Monday. But sure enough 8am Saturday I get a call and they said they'd send…
Awesome service, explained every step they needed to take, the cost, and what needed to happen next along with the timeline.
Our furnace had a slow intermittent gas leak from the gas furnace control valve, so I called Greenwood Heating for a service call. Shay Berg came out for a diagnostic and promptly arrived in the designated timeframe. She did a thorough assessment and determined that our furnace needed a new gas control valve. She…
Had an AC tgat stopped working, found getting an apt easily and they fixed it quickly. They spent a lot of time making sure our system was in good working order
Yesterday Greenwood installed a new AC unit to replace a poorly installed unit and rebuild the furnace.that was undersized for my house. The team was efficient. They arrived at 8:30 and never stopped working until 5:30. They cleaned up everything, were considerate, informative, explained everything they were doing.…
I had an unusual plumbing issue with a mysterious leak; ultimately the issue involved visits from 2 HVAC techs, a plumber and a restoration tech. This was a very distressing situation for me and the Greenwood team handled everything with so much knowledge, professionalism and kindness. I felt like they explained the…
Daniel was professional and thorough. He explained everything about our unit so that we understood what needed to be fixed.
Daniel, the technician, was terrific. He was both thorough and knowledgeable. I wasn’t happy about the confusion about pricing. I didn’t appreciate being quoted one price then that price changed twice.
Shay was great! Helped get a duct reattached and delivered bad news about my old broken furnace gently. Walked me through all the technical details so I was informed about the state of the system. I’ll call Greenwood again next time I need service.
Honestly, I’m very skeptical of using Greenwood as I was charged $392 for the diagnostic test. My AC wasn’t working and they tried to sell me a new AC system and new water heater. I hadn’t called about the hot water heater so it seems a little suspect they were trying to sell me both a new AC system and new hot…
AC went on the fritz on the hottest day so far this year but Felix came and quickly diagnosed the problem the same day. Even tho it was at the end of his workday he took the time to check out the whole system and make recommendations. I've never had a complaint to make about Greenwood .. highly recommend.
Great work
We are so happy with the service we have received from Greenwood. They are always professional, on time and give you notice to track the technician upon arrival. Their work is very thorough and make you a priority if parts are needed. We can not say enough great things about this company. We have used Greenwood to…
Alek, Jarod and Ryan (Hi guys, hope I spelled your names correctly!) were all very respectful, careful, and helpful in their explanations and work. They treated my property very carefully, kept everything clean and tidy, and most importantly, quickly diagnosed and provided a solution to my AC problem. They were fabulous!
Friendly, transparent, professional service. My HVAC had a lot of build up and needed to be disassembled and cleaned thoroughly. Michael was very informative, patient, went above and beyond to investigate my specific concerns, and looked after my home as if it was his own while doing it. Would absolutely recommend.
Joe Johnson was very professional and anxious to satisfy us and he did. Highly recommend him.
Great service, fast. Called in the afternoon after returning home after a nursing home stay and no heat. Abinesh arrived by 3:30pm to fix the heater with a smile; answering all our questions. His calm attitude on a stressful day was a welcome breeze.
Paul was awesome! He was excellent with walking me thru the process and resolving/fixing the issue my furnace/AC was having.
I cannot commend Greenwood enough for their fast, friendly and excellent service! No, they did not pay me or give me a discount to say this. They did however, come out and fix my heat pump in 5 minutes! Abinesh then proceeded to check over every square inch of the unit, my furnace then performed a service as I…
Absolutely the best and friendliest service! They have been servicing our furnace annually since installing it several years ago and we've also called them out for several plumbing projects. Everyone we've worked with has been professional and helpful. So nice to have a service we feel we can trust.
Very satisfied with the service. Greenwood Heating replied quickly to my website request via email and text and later a phone call. The technician, Daniel showed up on time, did a very thorough job showing and explaining the problem at a fair price.
Excellent customer service!! Professional and knowledgeable. Rick did a fantastic job taking care of our issue. He explained things well and was very efficient. Great job and a great company!!
Update: I’ve used almost every Greenwood service at this point. Electricians are amazing. Special shout out to Jared and Chris - thanks guys. They always leave my house cleaner than when they started, I swear. Everyone is so considerate from scheduling to pros. We had a ton of plumbing done too, unfortunately I…
Excellent communication…… only time will tell if the fix works
Extremely clear, straight forward communication, on top of my needs, and responsive to my questions. Excellent service.
Alex (and Joseph) were just great: courteous; knowledgeable; really focused on doing the installation of the hot water heater absolutely correctly. Our basement stairs are narrow, and they were careful about taking out the old heater and putting in the new one. We couldn't be happier!
Technican was excellent.She explain every step in trouble shooting the issue. She was able to trace the problem to an air damper.
Joshua did a great job diagnosing and fixing the issue promptly.
Great service by technician. On time, had all parts needed for repair. Definitely recommend them to others.
Excellent service by Thuan Tran at Greenwood Heating !!!!! Above and beyond …. Helpful, smart, quick, and friendly. Recommend him highly!
Always exceptional service! Greenwood handles all of our HVAC, water heater and electrical services. Top notch technicians.
Tu did an excellent job today repairing my hydronic heating system.Thank you Greenwood Heating for having very qualified people on the staff.You are on my go to list.T Phinney
Daniel was responsive, professional, knowledgeable and thorough.
Sam was very timely and did an outstanding job.
It was great. He was quick? Efficient and personable
Nice folks, good explanations, and fair prices!
Tuan Tran was a great technician and a terrific personality. Great work for Greenwood Heating.
I had the pleasure today of having Justin come and help work on my furnace and air conditioner. He took time to explain what concerns he had about my furnace and how he could perform certain maintenance on my furnace so that it’s more effective and safe from any carbon monoxide. Justin is a very nice young man…
We were very pleased with the work done on our heating system. Our technician Rafael Daza was professional and courteous. We were very pleased and would recommend Greenwood Heating.
I finally found an expert to explain my 27 year old gas hydronic boiler. With tools in hand Tu located the issues. Advised what to do moving forward. Gave us Three options. If you have this type of equipment call Greenwood heating and ask for Tu Nguyen.
Tyler did an excellent job in the installation, instruction and clean up of my furnace installation and AC modification. Tyler is well versed in his profession, has great communication and people skills. Based on my experience with Tyler, I would recommend Greenwood Heating & Home Services to friends and associates.
Daniel came in on sunday and did a diagnostic test on our AC unit. Very professional and efficient on his diagnosis on our unit. Felix came in the following week to start the repair. Greenwood heating did a professional job and went beyond to complete the repair. Unfortunately they had to come back a third time to…
We just had our furnace age out and stop working. The Greenwood team, specifically Shay, Jessie, and Myles, were quick to come to our rescue. Shay came out the same day we called, professionally inspected our old furnace to see if it could be fixed, and when it couldn’t, she went through several options so we didn’t…
Did an excellent job.
courteous. very good at troubleshooting the problems that we were having, and was quite willing to explain thoroughly to me challenges happening with the furnace And thermostat. Taught me a few problem-solving techniques or ways that I could figure out what was going on if there was a problem in the future. Incredibly helpful and also just very Courteous.
Great service and on time
Shay Berg was excellent. She was knowegable , kind and respectful. Every time she entered the front door she used her shoe covers.
Riley Song and Bryan Campbell were professional, knowledgeable and courteous. I was extremely pleased with the work.
If you have radiant heating, Rick at Greenwood is the man to call! He is amazing
Excellent service. The representative was knowledgeable, pleasant and helpful. He was very patient in explaining the various maintenance program options that are available.
Luke from Greenwood Heating and Home Services provided great surface service. He traced down and repaired a coolant leak in our system and installed electrical surge protection as well. Luke was extremely knowledgeable
Ratnesh was great and super knowledgeable. He arrived same day and expertly resolved the issues. After repeated appointments with other service providers, it was a huge relief to have Greenwood Heating get things all sorted. If I ever need HVAC service again I know exactly where I’m going!
Felix was amazing and awesome. He walked me through everything including a complex move of the main condenser, came out crushed it. Was super respectful and helpful. 10/10 would have back again.
super easy to schedule. the tech arrived on time and gave me great advice and service. will definitely use again in the future
One of Greenwood’s Techs Shay was very helpful and fixed the problem with our heat pump and furnace over the phone, saving our family time and money. Highly recommend!
MIke is highly skilled at fixing these HVAC systems and an excellent explainer of the issue/problem.we were getting error codes in our Trane heat pump. He was great! Greenwood Heating may seem a bit pricey but they give excellent customer service. We paid $305 for the service call including when Mike had to return…
Mike was super helpful and efficient.
Intake and the technicians arrival we're both fast. Jacob did a quick job of diagnosing and fixing the problem and provided other help.
TODAY GREENWOOD ELECTRICIAN RILEY DID SUPERB JOB PUTTING IN SURGE PROTECTOR ON MASTER ELECTRICAL PANEL. Great work. Everything done perfectly and to code. Relabeled panel. Totally cleaned up. Greenwood extremely professional company. ———————— Mike came and installed circulating pump on hot water heater. Also put…
Awesome job, super fast and very open on showing me what/why
Quick response and repair by Daniel.
I’ve used them for years and they consistently deliver. David was a true professional.
I received a new Generac generator for my home.My experience was excellent. The installers (Tyler and Waid) were great.They worked constantly, answered all my question and were always personable an friendly.
Abinesh, my service associate, was stellar. Not only did he fix the issue, he also educated me on ways to help keep my furnace working properly. Many thanks!
Very polite and knowledgeable men! They also cleaned up after themselves!!
Muhammed dropped by and was amazingly helpful. Super friendly and diligent. He made quick work of maintaining my minisplits and also fixed my malfunctioning heater in our nursery. I would definitely recommend working with him.
I cannot say enough good things about my experience with Greenwood Heating. From start to finish, their honesty, professionalism, and accountability have been exceptional — the kind of service that turns a first‑time customer into a customer for life. Cameron, the technician who first came out, was incredibly…
arrived on time to set up a new water heater, very polite and informative, Work was done in a shorter time than we expected and for less money than we expected also!
Excellent HVAC maintenance service. The technician performed a thorough system inspection, cleaned and checked all key components, verified airflow and performance, and made sure everything was operating efficiently. They explained the condition of the system clearly and pointed out any preventive recommendations…
Very professional service. The tech thoroughly walk me through the service work that included pictures.
Daniel did an excellent A++ job. Very happy about his service.
Joshua came out late on a holiday night to fix our furnace. He was able to diagnose the issue but didn't have the part to fix it. He was concerned that the house would get cold while we waited for the past to be ordered and he did everything he could to make sure we could remain comfortable. He eventually managed to…
Great service. No complaints.
Mike was prompt, courteous, and provided a thorough explanation of what was needed for the repairs.
Excellent. Always better than expected. Super friendly and caring.
Greenwood replaced my electrical panel in the house and put in a new meter, cable and panel to and in the garage. The work was well done and the crew stayed at it until completed. I really like their professional approach for this and other work they have done for us.
Scheduled appointment within 1 day of me calling. Diagnosed and fixed furnace on the spot. Furnace igniter had failed and the tech had one in his truck and was able to replace it. Not cheap, but expertise, timeliness and results rarely are. I signed up for a maintenance plan for my HVAC and that helped reduce the cost of the repair.
Some components around the water heater is making high pitch noise. We thought it's the circulation pump. Lucas came over, did thorough investigation and determined it was the mixing valve. Lucas not only replaced the mixing valve, but also explained to us in details how the system works. He is serious about his job and friendly to the customer.
Great fast and reliable service.
Thought Shay was a very good technician and is experienced in her trade.
Curtis McCall was very helpful in making sure that our furnace was operating properly. Greenwood showed up the same day as we called them on a Saturday during the Christmas weekend.
Daniel and the team at Greenwood Heating and Home Services were great. They were timely and Daniel was knowledgeable of how to solve our electrical/HVAC issue. Would highly recommend their team!
Their technician Tu came out to troubleshoot an issue with our gas fired condensing boiler. He was very friendly and capable. He figured out and fixed the issue.
They were very professional. Replaced my ducting for natural gas furnace. Very clean and tidy. Quality work
Our salesman, Sergey, did a great job thoroughly evaluating our current setup and listening to our requests. He prepared an estimate that met our needs and was in our budget. The installers, Jordan and Alex, came the next day, which was great because our existing furnace hadn’t been working for 4 days at that point.…
Great experience, tech was very good.
Curtis was informative, polite, worked quickly and helped resolve our heat issue. We are very appreciative !
Came out when I requested, right on time. Quick, clean, efficient, got the heat back on. My boiler is less than 2 years old and after paying the cost of a new expensive car and going into debt, I expected it to last my lifetime. Not Greenwood's fault, but I'm disappointed in the one they recommended. The part that…
Andrew the technician was very helpful in explaining what needed to be done for my furnace to run properly and took me through what May be needed in the future.
Responsive, knowledgeable. Will definitely use again!
JP Mendes is a terrific technician! Expert knowledge and also very helpful about what we need to move forward with our furnace and water tank. Great advice. Much appreciated!
Technician was professional and friendly and knowledgeable
Jose, did an excellent job and explained what he was doing , and provided valuable recommendations.
I was hosting dinner for 10 on the Friday after Thanksgiving when the power in half of my livingroom went out. Chris Braswell arrived in the morning and quickly, expertly, and courteously got the power back on. He explained the problem and answered my questions. I returned to cooking and my guests arrived to light…
Ratnesh diagnosed the issue and made the necessary repair within a short period of time. He obviously loves his job and was informative and helpful. He also recommended other needed repairs, but he did not sensationalize them. We will ask for him to do those repairs over time.
Miles from Greenwood Heating did a great job for me. He came to do a routine service/maintenance check on our heat pump recently. After the service he gave a clear explanation of the state of our system. He also recommended a change in the P trap to add cleanout valves. Miles installed the P trap upgrade today.…
I recently needed repair of my AC. The technician Daniel was excellent. He was responsive, professional, and kept me updated on progress at all times. The best!
We appreciated Greenwood Heating attentive repair of our 10 year old gas boiler which needed a new temp sensor and control panel. The company’s communications, keeping us updated with parts delivery, as well as the ultimate delivery of parts, and of course the actual repair by Marcus was outstanding. If there was…
Responsive and knowledgeable staff! I had someone come by same day to fix the furnace. Diagnosis was quick and efficient. Thanks!
Beacon Heating and Air is a class operation. I just had a heat pump and some duct work done and they did a five star job. The workers on time, worked hard, obviously knew what they were doing. I probably ask more questions than normal. But they always responded with easy to understand explanations, and cheerfully!…
Exceptional Service from Ratnesh! Ratnesh Prasad was awesome! He really knew his stuff and took the time to explain everything about my heating issue. He did a firmware update, fixed a loose sensor he noticed, and showed me how to get more info from my thermostat. Super friendly, patient, and professional the whole…
I expected a technician to show up and repair my system. I spent considerable time on the phone explaining my situation and thought I was getting a repair person arriving with all necessary parts to get the heat back on. I was wrong. This was just a $350 dollar evaluation visit. The part would have to be ordered.…
David was very professional and easy to work with. We are very satisfied.
Very satisfied. Greenwood was able to replace my furnace next day. The technicians were punctual, polite, neat, and professional.
Excellent service and professionalism. We have an older boiler with radiant heat, and the system stopped calling for heat. A technician from another company came out, completely misdiagnosed the issue after spending hours poking around, and then quoted us an exorbitant repair price. I called Greenwood, and they…
Today’s Greenwood technician was prompt, courteous, and technically excellent — as always! These guys are uniformly professional and set the standard!
Curtis from Greenwood heating has come out several times for various things such as a diagnostic repair and tune up. Not only is he kind, polite and professional, he clearly has a very strong knowledge base and knows what he is doing. He demonstrates a clear desire to take care of his customers and goes beyond to deliver quality service.
Alex and crew were amazing, punctual, thorough and very proficient installing a tankless water heater. I would highly recommend Greenwood for any services required.
Ratnesh continues to be a pleasure to work with. We appreciate his attention to detail and ability to identify and resolve the issue quickly.
The Greenwood technician that made a visit to my house was very helpful, professional, and informational. I very much appreciated his time and visit. My technician Aryan was very knowledgeable with how everything worked together, between my heat pump, the furnace, and the thermostat. Thank you for your great service.
Fantastic service. So happy with the diagnosis and follow up. Cameron was so clear and thorough with his work. Thank you!
David provided amazing service. He quickly diagnosed the problem and mobilized to get the proper parts. He was very patient explaining every step of the process. He was friendly, kind and super competent.
Dustin did an excellent job fixing my HVAC system. Everything was explained to me on the maintenance performed. He was very friendly and able to answer all my questions. I would definitely recommend Greenwood Heating.
Excellent service by Thuan. He was able to fix one of the fireplaces and diagnose what the issue was for the 2 nd fireplace. He is an excellent technician and offers great recommendations .
Felix came to diagnose why our heat pump was not automatically switching to the furnace when it got cold out. We were very, very impressed with Felix. Highly professional, yet very friendly. He explained everything he was doing, including photos to help. Very thorough, and unbelievably neat and tidy. Gave us a wide…
The technician was very thorough and communicated issues with us. We were very pleased with the service we received today.
On time, very professional, took the time to work with us and explain details of the furnace evaluation.
Excellent service! Luke is quick, professional, and even pointed out potential furnace issues. On time and very helpful.
Cameron was amazing! He diagnosed the problem and began working on the solution. He didn’t seem to mind me looking over his shoulder. He took photos to document the problem and his repairs. Very professional, personable, young man. He is an asset to Greenwood.
The problem I was having with a thermostat did not show itself so I only had to pay a trip fee. The tech was very professional and did his best to help me.
On time, courteous, and professional. After our nearly 30 year furnace finally went kaput, we decided to add on a heat pump with the new furnace. It was a 2 day job and we had already been without heat for a week. The crew went above and beyond, staying a little later, to get our furnace running before the end of first day. Thank you JP and team!
Mike did a great job fixing an exhaust pipe issue, plus some other minor furnace issues. Highly recommended.
Greenwood Heating always professional , helpful and knowledgeable technicians. Had my ducts cleaned.
Always great service from Greenwood. Abinesh did a great job and fixed the problem quickly. He explained the reason for our HVAC unit not working.
Same day estimate for heat pump installation and good communication around options and scheduling. Instillation was straight forward and on schedule and done with the level of professionalism that was expected.
Like to thank Brandon for his excellent service on my Dad's furnace work. He stayed late and was committed to helping us.
Great experience and super professional from Corey. Just what you need from a company when something breaks.
Our A/C was not flowing cool air and we learned it was a furnace issue. Abinesh was so kind, knowledgeable, and super helpful. Thank you for returning our home to a comfortable temperature, as soon as possible!
I felt confident that the service technician was very skilled and doing a major repair well. He was considerate and polite, which I appreciate. The job was big and took longer than expected yet he seemed to take the time needed to do it well.
Had a clogged and failing condensate pump in my condo HVAC unit. Paul from Greenwood Heating & Home Services was friendly & knowledgeable. He took the time to talk through his findings and recommended course of action in a clear and accessible way. We got the replacement pump ordered, and as soon as it arrived from…
Service was good. Prices on parts seemed very excessive.
Fast response, knowledgable and just plain interested in our standard, and also unique problems. I really enjoyed the experience, highly recommend.
I rarely post anything. It’s not something I do. Anyway, I called Greenwood since my thermostat was blank. I had replaced the condensation pump & later realized the thermostat was blank. Shay from Greenwood was our tech. I explained to her that the thermostat went out after I replaced the condensate pump. She asked…
Great job.
Absolutely impressed - every touch point was 5-Star, from Janette in the customer service team, to Thuan from the technical team. They were courteous, fast, communicative, accommodating, fair and upfront about prices and services.
Update: Have been using Greenwood for years now (furnace and A/C replacement, generator installation). Today was duct cleaning with Kris. All of their representatives are timely, communication is great, and overall very satisfied with their work. Chris and Tomas did a wonderful job. They were friendly, efficient,…
We had a big job. Had one speed bump along the way be we were very impressed how responsive they are. We would use them again (although hoping to not have to) They’re are also very mindful of our home. They are very tidy
Tech arrived on time, was extremely pleasant, worked differently.
Felix was great! He took us through every step and great at explaining what was going on with our older heat pump! Highly recommend this company to help HVAC system maintenance. We have used them for years and they are always friendly, courteous and transparent. Cheers!
The Greenwood Heating technician Abinesh arrived on time and was able to diagnose and fix the furnace control unit settings so that it started working again. This prevented a second more costly visit. He was efficient and personable answering all our questions. He also, at our request, inspected the heat supply and…
Shay was excellent. She got the cool air blowing quickly. My system is showing serious wear; Shay was great at explaining the readings and options for my tired AC. Cheers D
Problem: Our Mitsubishi Heat Pump (6 y/o) wasn't cooling as expected. The pros at Greenwood came in to check it out and found there were some simple mistakes they made when performing the install (their words). They spent a day reverse engineering the crimp problem to ensure that it did not leak after they fixed…
Shay was fantastic, took us through everything before starting. Both staff from Greenwood were excellent.
Was amazed a tech could be sent immediately after my phone call. Road construction meant they had to walk through closed roads to reach us. Was immediately able to fix the HVAC problem. Very professional!
Don't use their services. I scheduled for a leak repair and they charged over $350 just for a diagnosis that was already diagnosed. Stayed for 5min and left.
Paul did a great job! Very smart and great technical skills. Will request him again.
Michelle from Greenwood did a great job for us. She was polite, thorough, and knowledgeable. I would highly recommend her services.
Technician was pleasant, thorough, very informative, and a pleasure to have in our home !! Please thank him very much!!
Corey is the best! Very knowledgeable, fast, he had everything working in no time
Excellent service and vey experience technician
Abinesh was amazing, he was very friendly, explained everything he was troubleshooting and fixing, and very knowledgeable with our heating system. I hope everyone that calls greenwood heat is lucky enough to get him!
Great service tech. Well informed and easy to work with. A+
Daniel did an excellent job He was pleasant and knowledgeable I recommend him highly
Vinit was outstanding. Very knowledgeable and efficient. Extremely courteous. A pleasure to work with.
Very responsive and communicative. Great customer service.
I received prompt expert repair service on my central air conditioning unit from my technician.
Very professional. Brock and Jackson were fantastic. Brock installed a new tankless hot water system right away on the same day that he came out to inspect our old one. He was a pleasure to work with and I highly recommend Brock and Greenwood to anyone.
The technician that came out was very knowledgeable and very nice. I would recommend this company to anyone. I have been a contractor in Washington state for 35 years and I'm very thankful I have met them. The other company I used retired and shut down last year and could not find a better replacement. You will…
Corey provided exceptional AC repair service. His professionalism, prompt arrival, clear explanations, and efficient work exceeded our expectations. We highly recommend him.
Felix was fantastic, super nice and knowledgeable.
John provided excellent service for my split air HVAC system. I can count on Greenwood to keep my system working well during those cold and hot days. Update: still 5 star service, in January 2025 Miles provided an excellent and thorough annual maintenance service and earlier in 2023 Sam did an excellent job working through a recent repair. Thank you!
Iver the past few years Greenwood has replaced a water heater, a furnace, and conducted maintenance for our HVAC system. In all instances the service was professional, courteous, and high quality...both from their office staff and their onsite technicians. Highly recommended.
Incredible quick service! Aaron sorted our problem and took care to not wake our sleeping baby. So grateful!
Great service and reliable. What more can you want!
Very friendly and knowledgeable technician.
Good service and professional keep it up. Thanks
Greenwood is top notch. Brandon (Technician) was very thorough and patient in his explanations and descriptions of the operational aspects of my existing and now modified Trane HVAC system. Greenwood was very accomodating and quick to address my system needs.
I've been a customer since Greenwood installed my Mitsubishi ductless heat pump system in my house 5 years ago. They are great - always professional, respectful, and responsive. I had an issue with my indoor equipment that took a few visits to correctly diagnose, but they kept coming back until they made it right.…
Don was very knowledgeable and fixed a source of the problem with the humidity pump output hose that the installers did incorrectly.
Luke did a great job repairing my A/C. He is a cool dude that took the time to clearly explain the system malfunction .
Blake was squared away and very knowledgeable. Greenwood is the best HVAC service I have had at any of my properties. Definitely choose Greenwood and sign up for the membership. What a great business model 👏 👌 😍
2021: Spent $22,000 for a new furnace and HVAC system. After only a few years the thermostat stopped working (2024). Called Greenwood; diagnostic technician $330. The tech got it working again and said his work has a 30 day warranty. Not two hours later, same thing; the thermostat stopped working. Called…
I employed Greenwood for my personal residence repair. Heat pump failed during cold snap in early Dec. 2022. Needed emergency service which Greenwood advertises. They could not get anyone there until Jan 3. That was earliest of all companies I called. Good thing I could burn wood. Young service man showed on time.…
Hot water was entering the cold water system. The engineer diagnosed and replaced the mixing valve and check valves.
Greenwood Heating and Air can be summed up in one word: professional. From the moment we reached out for yearly routine service as new home owners walking us through A/C install, emergency repairs on our furnace, and even advising on electrical needs, we could not be more pleased with our experiences. Lori (the…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 973 | $114–$453 |
| Heating system maintenance | 318 | $78–$293 |
| HVAC system repair | 278 | $209–$1.2k |
| Heating system installation | 239 | $1.4k–$2.4k |
| A/C system maintenance | 188 | $78–$351 |
| Install AC | 115 | $1.6k–$3.7k |
| Heating system repair | 112 | $188–$867 |
| Electrical wiring installation | 59 | — |
