How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%43+3Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREGreenwood Heating and Home Services
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 5,029 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Greenwood Heating and Home Services for 8 kinds of job.
Greenwood Heating and Home Services for HVAC system repair
Clear ✕All 281 Google reviews tagged “HVAC system repair” · showing 120
Corey was exceptional! Informative, respectful, knowledgeable and Evergreen again exceeds excellence at every level of service!!!
Greenwood has been highly professional and careful and supportive throughout a long and complicated process of dealing with old asbestos ducting, improper previous exhausting, and the installation of a new furnace and ductwork. Jared, our lead installer, was outstanding on every level.
Didn’t understand my fresh air intake system, and told me that maybe my house was used to grow marijuana. It wasn’t. Then tried to sell me a new furnace. Had to do my own research to repair the fresh air intake and undo changes made by greenwood.
Rick spent the time to properly diagnose and repair the leak in my system. He kept me informed of what he found and explained the process of the repair. He was friendly, showed up on time and answered all my questions and concerns.
David shared everything he was doing every step of the way. So professional and friendly. He made a difficult situation better. Such a pleasure to work with. Thank you David.
Luke was great
Greenwood Heating & Air are the best in the business. We had them decommission six electric heating wall units and install four top of the line Mitsubishi mini splits and heat pump. The job will be finished tomorrow, but the wall units are already decommissioned. We’ve had Greenwood Heating & Air as our preferred…
Had a furnace replacement the other day and it went very smoothly. From arrival to being finished was around 3 hrs. Also, fantastic duct cleaning service from Dakota. Never knew my HVAC vents were so dirty.
Daniel was great. Got our heat fixed quickly.
Cameron from Greenwood Heating is an amazing technician, he combines work ethics and deep knowledge in HVAC field. My furnace and tankless water heater are running better than new after his visit .
Very sociable, knowledgeable and efficient technician
On time and great work 👍
Thanks to Sam at Greenwood HVAC for inspiring trust in helping with a furnace install that I was doing myself where professional duct work was needed. Great job Sam! Two installers did the ducting in less than 4 hours. The result was incredible. Dillon and his apprentice completed some of the best work ever done on my home! Thanks! JP
Exceptional!!! Jordan is a Great guy to work with. So knowledgeable. We have been with Greenwood for several years. An outstanding company.
Technician was competent and very helpful. Solved some complex issues with furnace and made some helpful suggestions for next steps in repair. Love Greenwood Heating! They installed my furnace- added to the install when I remodeled my house and have always been responsive when I have needed work done.
Have been a customer for 20+ years and have had them do thorny repairs at 3 different properties. Top notch technicians, high degree of professionalism and intelligent problem solving.
Corey was very helpful and friendly.
Very professional, very knowledgeable and very helpful. I would recommend Greenwood Heating to friends and family.
Very responsive business and easy to schedule. Our technician Thuan Tran was very professional, knowledgeable and pleasure to work with.
We had an issue with our AC and Greenwood's appointment setup, scheduling and communication has been great. Our technician was extremely helpful determining the issue and fixing it immediately. Overall very good experience.
On time. Professional. Friendly. Corey provided a full evaluation of our current system and various options to better our home; going through each one in full detail. Glad I made the decision to call Greenwood.
David did a fantastic job fixing my a/c unit on short notice. He diagnosed, fixed and explained everything very quickly. I will definitely be calling on Greenwood again.
Greenwood came to fix a manufacturing issue on our 11 month old new AC unit. While it’s frustrating to have to get service on a relatively new unit, I can’t say enough good things about the experience. They were incredibly responsive, had immediate appointments, and ended up sending multiple people out for two full…
I believe that if there was a communication over phone that the email with details of date time tech’s name etc should say minimum amount of service call is $XXX.00 Service guy was professional and did a thorough check of our water heater Lynard
Avoid Greenwood. Ridiculous $5,000 quote and zero actual answers nor fix. I had a bad experience with Greenwood Heating today. My 2019 Daikin mini-split system had what the Tech “guessed” is a slow refrigerant leak. I paid them a hefty diagnostic fee ($355) and in the end, the technician was hesitant, unsure, and…
Corey was friendly, efficient, and quickly diagnosed and fixed the problem with the system, explaining what went wrong. I will use Greenwood Heating and Home Services again.
The technician was on-time, friendly, and competent. The problem was diagnosed and fixed within one hour. However, Greenwoods pricing is incredibly abusive and outrageous. With one total hour of labor, and two replaced parts (a $5 fuse and a $50 Capacitor) the initial total was over $1100. That was a $355 diagnostic…
The service technicians did a great job installing my new furnace in our hot attic! I like the professional approach they take. They seem to have all the fine procedural details figured out, from the long inspection report, to the appointment text messages with the technician photos attached, so that we would not…
Technician did a great job of diagnosing and fixing the problem as well as explaining how to efficiently use the system
Jacob Mitchel, really great guy helped us fix thermostat issues that other companies couldn’t fix. Very professional!
Thuan did a fantastic job diagnosing the problems with our HVAC after months of other companies failing to address the problem. The service was good, the price competitive, and our concerns were addressed. Thanks!
WOW! Greenwood is so awesome I bet they could install HVAC on the Moon! To continue the 'space flight' metaphor, from liftoff to splashdown Greenwood had our backs every phase of the "mission"! Every person we interacted with was professional, helpful and had superb follow-through and hand-off! Our install hit…
John is a wonderful service rep. He does a through job which I appreciate. Very professional and pleasant to talk to. I look forward each to seeing him.
Technician Jacob was great and very helpful! We were able to get a same day appointment and get our unit fixed. Very lucky in the August heat
Joshua was professional and personable. Solved our malfunctioning thermostat problem quickly and efficiently.
Prompt, courteous and greater communication.
Best service, on time and very reliable technician. I was concerned that the issue would be very difficult and expensive, but he was able to fix the problem without any extra cost. I recommend this company for any future projects.
Very professional service. He checked my system completely.
Corey came to fix our AC unit same day when it was 98 degrees outside. Very knowledgeable, friendly and efficient.
The technician was very knowledgeable in his field, took pictures with a lot of explanation, and had great follow up recommendations. Scheduling was very good and quick for parts. I would recommend this company
Ratnesh has done a very professional and competent service on all our heating and A/C systems as usual. We are longtime Greenwood Heating customers and will continue to be. Thanks Ratnesh!
July 23, 2026: I've been with Greenwood for many years, and my original installation finally required inevitable updating. Once again the crew at Greenwood, working together, accomplished a very complicated location and circumstance. Brennan, Daniel, Xavier, Jonathan, (even the office personnel) each with a…
Amazing 4th of July emergency service. Jordan was fantastic.
Greenwood solved my problem even though it took two visits (not their fault it was a tough problem). The did a great job and now everything works!!
Tyler and Brent were tremendously supportive and reliable with troubleshooting my water heater issue and fixing it up quickly! Appreciate the extra care they put in! 🙏🏾
Brian was fantastic. He efficiently troubleshot and solved my issue. Would highly recommend him!
I recently reached out to Greenwood Heating and Home Services in Everett, WA after dealing with multiple issues caused by a previous installer. Greenwood scheduled me quickly for a complimentary diagnostic appointment, and within just a couple of days, technician David Mendoza arrived. David’s expertise and…
The technician was very kind and efficient in what he did. We were very pleased with him taking care of our need. He was great
I appreciate their thorough customer service and willingness to work through issues. I'd advise better transparency in pricing but they make up for it in quality and service.
Paul at Greenwood responded very quickly to repair our ac unit. Fortunately, it was part of equipment warranty.
Greenwood came out to diagnose my mini-split. The technician Abinesh was excellent, explained the situation clearly, documented everything he found with photos, checked for warranties. Ultimately I decided to replace the system instead of repairing.
Emilio from Greenwood Heating and Air did a marvelous job diagnosing and repairing my air conditioning problem. He spent a lot of time, did many tests, and repaired the problem. He explained everything he was doing and was pleasant to have around. I couldn't be happier!
I had the best experience with the most knowledgeable service tech ever come to my house, Ratnesh Prasad. Ratnesh has worked for Greenwood Heating and Air for 29 years. He was extremely personable and clearly an expert. He diagnosed a problem with my older HVAC system and clearly explained the problem to me. Ratnesh…
Great service and a good price. They completed the job quickly and cleaned up after the installation, very professional
Greenwood Heating & Home Services has been great since we started working with them. Ratnesh and Luke are easy to work with, communicate thoroughly, and obviously take pride in their performance. We never felt they were too rushed to answer our questions and we appreciate the consistency of the company to be able to…
Super efficient and great service provided by Paul! He was prompt and got my ductless system fixed quickly, and thoroughly explained what was causing the issue. Would recommend!
I really appreciate their professionalism and quality of service. Mike was extremely thorough in identifying the root cause of my two-year-old compressor failure. He was honest and transparent in explaining the possible causes and the available solutions. What impressed me most was their integrity. They were the…
Mike was efficient diagnosing and fixing our problem. He was also on time!
The best!!!!
Very professional and friendly. Very good experience
Efficient and timely service.
Friendly and professional
Everyone from the reception staff to the Dustin the technician has been so friendly and helpful! I put a call in on a Friday night because our system went out and it was starting to get warm in the house. I didn't think I'd get a call until Monday. But sure enough 8am Saturday I get a call and they said they'd send…
Awesome service, explained every step they needed to take, the cost, and what needed to happen next along with the timeline.
Our furnace had a slow intermittent gas leak from the gas furnace control valve, so I called Greenwood Heating for a service call. Shay Berg came out for a diagnostic and promptly arrived in the designated timeframe. She did a thorough assessment and determined that our furnace needed a new gas control valve. She…
Had an AC tgat stopped working, found getting an apt easily and they fixed it quickly. They spent a lot of time making sure our system was in good working order
Yesterday Greenwood installed a new AC unit to replace a poorly installed unit and rebuild the furnace.that was undersized for my house. The team was efficient. They arrived at 8:30 and never stopped working until 5:30. They cleaned up everything, were considerate, informative, explained everything they were doing.…
I had an unusual plumbing issue with a mysterious leak; ultimately the issue involved visits from 2 HVAC techs, a plumber and a restoration tech. This was a very distressing situation for me and the Greenwood team handled everything with so much knowledge, professionalism and kindness. I felt like they explained the…
Daniel was professional and thorough. He explained everything about our unit so that we understood what needed to be fixed.
Daniel, the technician, was terrific. He was both thorough and knowledgeable. I wasn’t happy about the confusion about pricing. I didn’t appreciate being quoted one price then that price changed twice.
Shay was great! Helped get a duct reattached and delivered bad news about my old broken furnace gently. Walked me through all the technical details so I was informed about the state of the system. I’ll call Greenwood again next time I need service.
Honestly, I’m very skeptical of using Greenwood as I was charged $392 for the diagnostic test. My AC wasn’t working and they tried to sell me a new AC system and new water heater. I hadn’t called about the hot water heater so it seems a little suspect they were trying to sell me both a new AC system and new hot…
AC went on the fritz on the hottest day so far this year but Felix came and quickly diagnosed the problem the same day. Even tho it was at the end of his workday he took the time to check out the whole system and make recommendations. I've never had a complaint to make about Greenwood .. highly recommend.
Great work
We are so happy with the service we have received from Greenwood. They are always professional, on time and give you notice to track the technician upon arrival. Their work is very thorough and make you a priority if parts are needed. We can not say enough great things about this company. We have used Greenwood to…
Alek, Jarod and Ryan (Hi guys, hope I spelled your names correctly!) were all very respectful, careful, and helpful in their explanations and work. They treated my property very carefully, kept everything clean and tidy, and most importantly, quickly diagnosed and provided a solution to my AC problem. They were fabulous!
Friendly, transparent, professional service. My HVAC had a lot of build up and needed to be disassembled and cleaned thoroughly. Michael was very informative, patient, went above and beyond to investigate my specific concerns, and looked after my home as if it was his own while doing it. Would absolutely recommend.
Joe Johnson was very professional and anxious to satisfy us and he did. Highly recommend him.
Great service, fast. Called in the afternoon after returning home after a nursing home stay and no heat. Abinesh arrived by 3:30pm to fix the heater with a smile; answering all our questions. His calm attitude on a stressful day was a welcome breeze.
Paul was awesome! He was excellent with walking me thru the process and resolving/fixing the issue my furnace/AC was having.
I cannot commend Greenwood enough for their fast, friendly and excellent service! No, they did not pay me or give me a discount to say this. They did however, come out and fix my heat pump in 5 minutes! Abinesh then proceeded to check over every square inch of the unit, my furnace then performed a service as I…
Absolutely the best and friendliest service! They have been servicing our furnace annually since installing it several years ago and we've also called them out for several plumbing projects. Everyone we've worked with has been professional and helpful. So nice to have a service we feel we can trust.
Very satisfied with the service. Greenwood Heating replied quickly to my website request via email and text and later a phone call. The technician, Daniel showed up on time, did a very thorough job showing and explaining the problem at a fair price.
Excellent customer service!! Professional and knowledgeable. Rick did a fantastic job taking care of our issue. He explained things well and was very efficient. Great job and a great company!!
Update: I’ve used almost every Greenwood service at this point. Electricians are amazing. Special shout out to Jared and Chris - thanks guys. They always leave my house cleaner than when they started, I swear. Everyone is so considerate from scheduling to pros. We had a ton of plumbing done too, unfortunately I…
Excellent communication…… only time will tell if the fix works
Extremely clear, straight forward communication, on top of my needs, and responsive to my questions. Excellent service.
Alex (and Joseph) were just great: courteous; knowledgeable; really focused on doing the installation of the hot water heater absolutely correctly. Our basement stairs are narrow, and they were careful about taking out the old heater and putting in the new one. We couldn't be happier!
Technican was excellent.She explain every step in trouble shooting the issue. She was able to trace the problem to an air damper.
Joshua did a great job diagnosing and fixing the issue promptly.
Great service by technician. On time, had all parts needed for repair. Definitely recommend them to others.
Excellent service by Thuan Tran at Greenwood Heating !!!!! Above and beyond …. Helpful, smart, quick, and friendly. Recommend him highly!
Always exceptional service! Greenwood handles all of our HVAC, water heater and electrical services. Top notch technicians.
Tu did an excellent job today repairing my hydronic heating system.Thank you Greenwood Heating for having very qualified people on the staff.You are on my go to list.T Phinney
Daniel was responsive, professional, knowledgeable and thorough.
Sam was very timely and did an outstanding job.
It was great. He was quick? Efficient and personable
Nice folks, good explanations, and fair prices!
Tuan Tran was a great technician and a terrific personality. Great work for Greenwood Heating.
I had the pleasure today of having Justin come and help work on my furnace and air conditioner. He took time to explain what concerns he had about my furnace and how he could perform certain maintenance on my furnace so that it’s more effective and safe from any carbon monoxide. Justin is a very nice young man…
We were very pleased with the work done on our heating system. Our technician Rafael Daza was professional and courteous. We were very pleased and would recommend Greenwood Heating.
I finally found an expert to explain my 27 year old gas hydronic boiler. With tools in hand Tu located the issues. Advised what to do moving forward. Gave us Three options. If you have this type of equipment call Greenwood heating and ask for Tu Nguyen.
Tyler did an excellent job in the installation, instruction and clean up of my furnace installation and AC modification. Tyler is well versed in his profession, has great communication and people skills. Based on my experience with Tyler, I would recommend Greenwood Heating & Home Services to friends and associates.
Daniel came in on sunday and did a diagnostic test on our AC unit. Very professional and efficient on his diagnosis on our unit. Felix came in the following week to start the repair. Greenwood heating did a professional job and went beyond to complete the repair. Unfortunately they had to come back a third time to…
We just had our furnace age out and stop working. The Greenwood team, specifically Shay, Jessie, and Myles, were quick to come to our rescue. Shay came out the same day we called, professionally inspected our old furnace to see if it could be fixed, and when it couldn’t, she went through several options so we didn’t…
Did an excellent job.
courteous. very good at troubleshooting the problems that we were having, and was quite willing to explain thoroughly to me challenges happening with the furnace And thermostat. Taught me a few problem-solving techniques or ways that I could figure out what was going on if there was a problem in the future. Incredibly helpful and also just very Courteous.
Great service and on time
Shay Berg was excellent. She was knowegable , kind and respectful. Every time she entered the front door she used her shoe covers.
Riley Song and Bryan Campbell were professional, knowledgeable and courteous. I was extremely pleased with the work.
If you have radiant heating, Rick at Greenwood is the man to call! He is amazing
Excellent service. The representative was knowledgeable, pleasant and helpful. He was very patient in explaining the various maintenance program options that are available.
Luke from Greenwood Heating and Home Services provided great surface service. He traced down and repaired a coolant leak in our system and installed electrical surge protection as well. Luke was extremely knowledgeable
Ratnesh was great and super knowledgeable. He arrived same day and expertly resolved the issues. After repeated appointments with other service providers, it was a huge relief to have Greenwood Heating get things all sorted. If I ever need HVAC service again I know exactly where I’m going!
Felix was amazing and awesome. He walked me through everything including a complex move of the main condenser, came out crushed it. Was super respectful and helpful. 10/10 would have back again.
super easy to schedule. the tech arrived on time and gave me great advice and service. will definitely use again in the future
One of Greenwood’s Techs Shay was very helpful and fixed the problem with our heat pump and furnace over the phone, saving our family time and money. Highly recommend!
MIke is highly skilled at fixing these HVAC systems and an excellent explainer of the issue/problem.we were getting error codes in our Trane heat pump. He was great! Greenwood Heating may seem a bit pricey but they give excellent customer service. We paid $305 for the service call including when Mike had to return…
Mike was super helpful and efficient.
Intake and the technicians arrival we're both fast. Jacob did a quick job of diagnosing and fixing the problem and provided other help.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 973 | $114–$453 |
| Heating system maintenance | 318 | $78–$293 |
| HVAC system repair | 278 | $209–$1.2k |
| Heating system installation | 239 | $1.4k–$2.4k |
| A/C system maintenance | 188 | $78–$351 |
| Install AC | 115 | $1.6k–$3.7k |
| Heating system repair | 112 | $188–$867 |
| Electrical wiring installation | 59 | — |
