How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%43+3Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREGreenwood Heating and Home Services
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 5,029 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Greenwood Heating and Home Services for 8 kinds of job.
Greenwood Heating and Home Services for heating system maintenance
Clear ✕All 318 Google reviews tagged “Heating system maintenance” · showing 20
Great service
Very helpful service and friendly knowledgeable technicians! Would recommend.
Aaron was our service specialist and did a great job with our maintenance for our furnace, heat pump, and on-demand hot water unit. He was efficient, thorough, neat, and professional. He communicated with us about everything he did and why and answered all our questions. I highly recommend Aaron and Greenwood. We have not been disappointed!
Exceptional doesn't begin to describe the quality of care, consideration, and spectacular service I received today from Summar Whitehead. Not only did they service my hot water heater but they took the time to show me what they had done and make recommendations to improve my system. I could genuinely tell they cared…
Tristan, Tate and the entire team at Greenwood provided excellent service.
Full system maintenance on my place is quite lengthy and I've got a few complicated areas but Tyree took on the challenge to make sure everything was completed. Very friendly service and happy with the honest recommendations after maintenance was done.
Thuan was great. He explained what was going on with our furnace and explained the options to repair or replace it. We will request him in the future.
Tested/maintained all the systems in our house!! Greg does an EXCELLENT job making sure our systems are VERY well maintained!!!
We had Greenwood install a furnace and provide Annual Maintenance for many years now. They installed an air conditioner for us this week and as usual, they were top-notch. Dillon was on time, efficient and a real pleasure to work with. High marks for his professionalism as well. He left the work area spotless at…
Thank you for your service! You did a great job!!!! Joan Drottz
They are thorough and do a good job, but would have appreciated better communication on the day of service. Window of service was 8-12, but heard nothing till I called at around 10, and they still couldn't give me a time. They said the tech had meetings; why couldn't they have let me know that at 8 am so I could…
Thorough inspection and Frej was friendly and professional. Took lots of pictures and explained them.
Very honest technical service. Fast and efficient communication Greenwood needs better communication between their technicians when they share home projects
After doing a maintenance check on our new heater found some plumbing work that needed to be done. Aaron, in charge of plumbing lead, arrived promptly and went straight to work. (For about an hour and a half) He worked professionally and courteously. Reviewed with us the repairs that needed to be done. Gave us an…
Very informative.
Abhishant was very friendly and was efficient in his work. His explanation of the work done and needed was clear and easy to understand.
Service tech Muhammed was highly professional, friendly, and went above and beyond in testing all the heating and cooling components and brought our attention to our aged condensate pump which was already years beyond its expected life span. We will definitely ask for him again for next year's service, or any issues which might arise sooner. Marshall R.
I am extremely frustrated with Greenwood Heating. In 2019, Greenwood installed a new Rinnai tankless water heater for $5,800. These units are designed to last 15–20 years. I maintained it annually through Greenwood. Around 2022, a Greenwood technician was showing me how to use the complicated thermostat and…
Eddie McNaughton was friendly, informative and reviewed what maintenance service was done. He went over cooling and heating settings and gave advice on settings. I was very satisfied with service visit.
On time, complete work on HVAC, furnace,water heaters.....good follow through and observations and recomendations
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 973 | $114–$453 |
| Heating system maintenance | 318 | $78–$293 |
| HVAC system repair | 278 | $209–$1.2k |
| Heating system installation | 239 | $1.4k–$2.4k |
| A/C system maintenance | 188 | $78–$351 |
| Install AC | 115 | $1.6k–$3.7k |
| Heating system repair | 112 | $188–$867 |
| Electrical wiring installation | 59 | — |
