How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%43+3Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREGreenwood Heating and Home Services
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 5,029 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Greenwood Heating and Home Services for 8 kinds of job.
Greenwood Heating and Home Services for heating system maintenance
Clear ✕All 318 Google reviews tagged “Heating system maintenance” · showing 40
Great service
Very helpful service and friendly knowledgeable technicians! Would recommend.
Aaron was our service specialist and did a great job with our maintenance for our furnace, heat pump, and on-demand hot water unit. He was efficient, thorough, neat, and professional. He communicated with us about everything he did and why and answered all our questions. I highly recommend Aaron and Greenwood. We have not been disappointed!
Exceptional doesn't begin to describe the quality of care, consideration, and spectacular service I received today from Summar Whitehead. Not only did they service my hot water heater but they took the time to show me what they had done and make recommendations to improve my system. I could genuinely tell they cared…
Tristan, Tate and the entire team at Greenwood provided excellent service.
Full system maintenance on my place is quite lengthy and I've got a few complicated areas but Tyree took on the challenge to make sure everything was completed. Very friendly service and happy with the honest recommendations after maintenance was done.
Thuan was great. He explained what was going on with our furnace and explained the options to repair or replace it. We will request him in the future.
Tested/maintained all the systems in our house!! Greg does an EXCELLENT job making sure our systems are VERY well maintained!!!
We had Greenwood install a furnace and provide Annual Maintenance for many years now. They installed an air conditioner for us this week and as usual, they were top-notch. Dillon was on time, efficient and a real pleasure to work with. High marks for his professionalism as well. He left the work area spotless at…
Thank you for your service! You did a great job!!!! Joan Drottz
They are thorough and do a good job, but would have appreciated better communication on the day of service. Window of service was 8-12, but heard nothing till I called at around 10, and they still couldn't give me a time. They said the tech had meetings; why couldn't they have let me know that at 8 am so I could…
Thorough inspection and Frej was friendly and professional. Took lots of pictures and explained them.
Very honest technical service. Fast and efficient communication Greenwood needs better communication between their technicians when they share home projects
After doing a maintenance check on our new heater found some plumbing work that needed to be done. Aaron, in charge of plumbing lead, arrived promptly and went straight to work. (For about an hour and a half) He worked professionally and courteously. Reviewed with us the repairs that needed to be done. Gave us an…
Very informative.
Abhishant was very friendly and was efficient in his work. His explanation of the work done and needed was clear and easy to understand.
Service tech Muhammed was highly professional, friendly, and went above and beyond in testing all the heating and cooling components and brought our attention to our aged condensate pump which was already years beyond its expected life span. We will definitely ask for him again for next year's service, or any issues which might arise sooner. Marshall R.
I am extremely frustrated with Greenwood Heating. In 2019, Greenwood installed a new Rinnai tankless water heater for $5,800. These units are designed to last 15–20 years. I maintained it annually through Greenwood. Around 2022, a Greenwood technician was showing me how to use the complicated thermostat and…
Eddie McNaughton was friendly, informative and reviewed what maintenance service was done. He went over cooling and heating settings and gave advice on settings. I was very satisfied with service visit.
On time, complete work on HVAC, furnace,water heaters.....good follow through and observations and recomendations
Greenwood replaced our existing gas furnace with a new one and a heat pump system, just in time for the warm days of summer. Their workers were great at explaining what they were doing and demonstrating the system. They do great work and we began enjoying a cool home as soon as the were done. We liked their work so…
Arrived on time, was extremely friendly and professional. Great service was completed, as expected, in a professional manner. Service visit concluded with a pictoral review of the entire system. Signed up for the same service call next year completing our annual HVAC review through Greenwood.
Great service and outstanding technicians. They came out today to check on a non-functional furnace and fixed it quickly. There were some other potential fixes that could cause problems down the line and the tech fixed them while he worked. They were very prompt and explained everything clearly.
Don was at all times very professional and knowledgeable, and at the same time courteous, gracious, and pleasant to work with. He gave practical advice about recurring maintenance issues. My wife was particularly appreciative of his wearing a mask in the house. Greenwood should be very happy to have highly skilled…
I switched to Greenwood from SeaTown. Why? SeaTown did poor, unclear, sloppy and damaging work, extra electrical & caused damage to my electrical including blowing out my wine fridge during their heat pump installation power testing & didn't compensate me. Etc. + more I mentioned this because my experience with…
Great service and great tech!!! Andrew was fantastic, very thorough and friendly! Very customer service oriented!
Michael did a great job explaining what I needed to know about my furnace filters and about caring for my hvac system, and why I what kind of maintenance I need to do for my dryer venting system and for my air ducts. He was great at showing exactly what the issues are. He’s very personable and was open to any questions I had. I highly recommend him!
We always use Greenwood Heating, knowledgeable professional staff over the years.
Shay was outstanding. Excellent communication and thoroughness. Expertly diagnosed and explained our situation and presented options for repair/replacement. She was also sensitive to our financial concerns. If I could give 10 stars I would!
Our technician AbhishantChaudhary did Ann excellent job doing our yearly maintenance and cleaning. He also recommended a surge protector for our heat pump so we had him install that too. He answered all hour questions and was very courteous. We will be requesting Greenwood Heating to send him back next year.
Jose was a consummate professional. He was diligent, thorough, and expedient. His debrief after service conveyed these same qualities. I recommend Greenwood completely.
Tech performed service in a timely manner and explained service well
Ben Kelley, Plumber Greenwood Heating, repaired a clogged bathtub drain. He diagnosed the problem, unclogged the drain, and clearly explained the cause of the clog and what he did to correct it. Ben also replaced parts in the guest bathroom toilet. He also checked all the water sinks in the house along with the…
I cannot commend Greenwood enough for their fast, friendly and excellent service! No, they did not pay me or give me a discount to say this. They did however, come out and fix my heat pump in 5 minutes! Abinesh then proceeded to check over every square inch of the unit, my furnace then performed a service as I…
Greenwood heating serviced our two-year-old heat pump that heats and cools our old Seattle home. Emilio LaBier was friendly, cheerful, and interesting to talk to about heat pumps and maintenance plans. (Really!) He was focused on his task and very knowledgeable about Installation and maintenance of heat pumps. Super…
Great service from both Whitney at the office and Chris the technician. Chris took the time to answer questions, explain things and walk me through what was being done and what was needed. Great customer service. Everyone was very helpful and friendly.
Greenwood Heating and AC replaced my Hot Water Tank today. From the visit for an estimate to the choice of product to installing, all was completed professionally. My replaced tank was removed from my home as well. Service person, Joseph Hamad, did a professional job and answered any questions I had about the product and process.
Alek was very helpful and answered all my questions. Did the job in a timely fashion and was very friendly. Thank you!
Excellent customer service!! Professional and knowledgeable. Rick did a fantastic job taking care of our issue. He explained things well and was very efficient. Great job and a great company!!
He was courteous and explained everything he did with before and after pictures.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 973 | $114–$453 |
| Heating system maintenance | 318 | $78–$293 |
| HVAC system repair | 278 | $209–$1.2k |
| Heating system installation | 239 | $1.4k–$2.4k |
| A/C system maintenance | 188 | $78–$351 |
| Install AC | 115 | $1.6k–$3.7k |
| Heating system repair | 112 | $188–$867 |
| Electrical wiring installation | 59 | — |