How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%43+3Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREGreenwood Heating and Home Services
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 5,029 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Greenwood Heating and Home Services for 8 kinds of job.
Greenwood Heating and Home Services for plumbing leak repair
Clear ✕All 54 Google reviews tagged “Plumbing leak repair”
Shout out to everyone at Greenwood Heating & Home for coming to the rescue so quickly for a bad smell from our water heater that was freaking us out. Luckily, it was a tw second fix (pouring a bit of water in the P trap) but the technician (Tate, highly recommend!) still took time to check for leaks and check the…
Absolutely brilliant service to address a burst pipe off our water heater. We were on the cusp of a serious home wrecking situation and Greenwood saved the day with outstanding technical service and made time to get to us same day! Thank you!!
Service technician was on time and very professional. Replaced Insinkerator. Quick work. Price seemed high but tough to compare as they quoted whole job, parts and service together. I would definitely recommend company and plan to use them for other projects going forward.
Marcus did a great job addressing the plumbing issues and explaining everything he was doing. A paragon of professionalism.
Extremely professional and friendly.
Lucas was great! He did the planned spout replacement in our shower, and when we realized there was also a problem with the shower head he was able to replace that as well with one he had in his truck. Friendly and efficient!
Jaxson was polite and efficient. Nice job.
I just had Greenwood fix a leaky pipe that was found while having electrical work done. Curt did an excellent job doing the assessment of my leak. He explained to me why my pipe was leaking. He wrote up an estimate and after approving the quote he got me on the schedule within a week. Curt was pleasant and very…
It’s already leaking again. Hours later. I’m so frustrated and not amused.
Had my water intake pipe burst yesterday - greenwood got a tech out quickly, and despite it being late in the day Tate went the extra mile to help me save money and get the repair done same day - he was extremely professional and competent . 10/10 would call again.
Greg did an excellent job of performing the annual maintenance on my heat pump. He is super personable, answered all my questions and provided written reports and documentation to recap the inspection and to support his recommendations. As a homeowner I’ve worked with multiple technicians and tradespersons over the…
Great work, communication, and customer service! Mitch, our tech and did excellent work.
Lucas was kind, helpful and thorough in his work. When asked about another, smaller issue, he knew the answers quickly and offered solutions. His kindness is especially appreciated!
Tanner, Tristan and Ryan were the mitigation technicians on my project and they were super communicative and efficient with their work. Tanner was very knowledgeable in working with insurance for damage/mitigation coverage and was able to help advise in communication with our insurance. Would definitely recommend this team!
I had an unusual plumbing issue with a mysterious leak; ultimately the issue involved visits from 2 HVAC techs, a plumber and a restoration tech. This was a very distressing situation for me and the Greenwood team handled everything with so much knowledge, professionalism and kindness. I felt like they explained the…
Greenwood was very responsive. Since we were having an emergency, the plumber came the first chance he could. He let me know exactly when he would be arriving. He quickly identified the problem and repaired the leak. He was very helpful in pointing out other potential problems and answering our questions. This was…
5 Stars for Greenwood Plumbing service install/replacement for bathroom sink. Great help in sourcing exactly what I wanted! Love my new sink!
Summar was amazing! She came right on time, was fast and efficient and explained everything well. She was also transparent about pricing options for the plumbing issues. So friendly and knowledgeable and would love to use her for any future issues that may arise!
My technician, Tate, did an excellent job. He quickly diagnosed the issue and came up with a fix. I am very satisfied.
Marcus did a good job
Update: I’ve used almost every Greenwood service at this point. Electricians are amazing. Special shout out to Jared and Chris - thanks guys. They always leave my house cleaner than when they started, I swear. Everyone is so considerate from scheduling to pros. We had a ton of plumbing done too, unfortunately I…
We just had Summar from Greenwood come and fix a clog in our bathroom--outstanding customer service, clearly explained all the possible options and what the cost/time would be, and was able to clear it with the least invasive option! Would definitely recommend
I cannot say enough positive things about Greenwood Heating! I’ve been a customer of theirs for years but never needed anything more than annual servicing. Last week, I experienced some significant electrical and plumbing issues and called Greenwood for help. Their scheduler was kind and efficient and understood the…
Had a need for a plumber. Tech arrived promptly, inspected the site and got to work quickly. End of story, all work done as promised, no leaks. Five stars.
Tyler tracked down the correct replacement water cartridge for our not-so-common faucet. He was very professional in all of his work.
Our technician diagnosed and repaired our acute ceiling leak with no visible source, in an efficient, friendly and caring manner. Thank you Summer!
Great service. Brody, the technician (plumber) was personable, efficient. Informative, and service oriented. He fixed an issue in addition to the one we called him out for. He went the extra mile in checking our plumbing system. We have used Greenwood for furnace services and have always been happy with their…
Excellent! Summar from Greenwood provided excellent service. She repaired an inline hot water heater for us and switched out a few angle stops. She was super knowledgable, skilled and the most EFFICIENT plumber we have ever worked with. A huge bonus that I don't see with very many professional service people was…
Brody was amazing! He fixed my shower the same day very efficiently. Everything looks very nice he was very professional. He went above and beyond helping communicate with my landlord and checked the house for any other plumbing issues. 10/10
I used Greenwood to put a new AC and also to take care of some plumbing projects. Their service and technicians are always top notch and today’s experience was no different. Thank you for being there Greenwood.
I literally NEVER write reviews BUT I honestly cannot say more great things about this company and those working there! Kind, respectful, efficient, timely, and very knowledgeable. From the initial appointment with Austin to having my electrical panel replaced with Ethen and Frankie to installing a two unit mini…
We had Ben out again, 2 times in 2 weeks. On the previous visit we had talked about replacing the water heater since it was having some problems and it was almost 10 years old. After scheduling, Ben arrived and got the replacement done well within the scheduled time frame. Ben was again super friendly and professional!
30 minute job. + 1 hour to get the part (not sure why they don't ask for a picture so they can pick up the part prior). Service was great, just 3-4X what it should cost $800+ is robbery. I've learned my lesson.
Caveat Emptor! Tried to save some money with online filters. Ended up with restricted airflow and furnace short cycling and almost $400. Mike and Hugo did great diagnosing the problem.
I had dripping faucet that needed repair and Greenwood and Tate did a great job. Fast response and he explained my options clearly. Then we needed follow up on a toilet issue and ended up buying a couple toilets and having Tate install those. Thank you for the fast and friendly service!
Very professional and efficient ! Couldn't be happier with the service. Great "value for dollar". Highly recommend 10 out of 10
Brody and Austin and the others at Greenwood have been excellent in sorting through our challenging sewer line issues. We appreciate their expertise and close attention to the problems we’ve experienced.
Exceptional Service from Tanner and Tristan! From the very beginning of the project to the final walkthrough, the level of professionalism and prompt communication from Tanner and Tristan was truly outstanding. Their efficiency, attention to detail, and genuine courtesy made a stressful situation much easier to…
Ben & Nikolay professionalism and work ethics kept the repair work to stay on track. GHHS come highly recommended!
I am so happy with the fast and professional service that I receive from Greenwood. Friday I found a leaking outside faucet and was concerned that I could not stop it from dripping. I called Greenwood and they sent someone to fix it on Monday. Alex had the parts he needed with him and he fixed the leak in no…
Good communication about arrival time. Problem-solved to help prevent future leaks on an outdoor faucet. Polite and professional.
Chaz came after hours to fix my bath faucet that wouldn’t turn off. Chaz got it done quickly and professionally. 100% recommend and would call them/him again.
Brody and Ben at Greenwood Plumbing did a fantastic job repairing of plumbing in our bathroom. They were so fast I want everyone to know what a great plumber they have. We will always use them for any plumbing needs in the future. Thank you!
Lucius did a fantastic job replacing the Cpvc pipes in our entire 1st floor after a pipe burst in our crawl space. It was a three day project and time consuming but he happily came everyday and did his job well. He was knowledgeable and explained what he would be doing. We have had such great success with every job…
Quick and timely service. Knowledge about the exact issue with our water pressure and replaced the faulty part within an hour. The technician even looked in the crawl space yo see if there were any other issues and educated me about some other maintenance to take care of soon. I would recommend this company. I also…
We've been using Greenwood for many years for our furnace and water heater and since they've added plumbing, we're using them for that also. Brody came out to find why our sewer was backing up. He gave us a very reasonable quote and even though he spent 10 hours over 2 days doing the work, he stuck to the quote. He…
I highly recommend this company! Customer service was great from start to finish. Jeanette was super helpful on the phone, and Ismael who came out to my home was super nice and shared useful information.
Eager and gard working honest technicians. Ben the lead , was very patient and meticulous about his work.
Called out to get a replacement for a water heater installed 18 months ago. At 15 months there were issues with the water heater, so I had the original plumbing installers examine for corrective action. After $1000 plumbing bill which didn't fix the issue I decided to replace the water heater. Greenwood's plumbing…
This new review concerns the excellent service provided by Miguel and Lucas this past week! Miguel did repiping in out kitchen and laundry room The work was of superb quality, performed carefully with great consideration to a great outcome and if the floors in our home! We were impressed by how well they worked as a…
UPDATE: We moved in 2024 and hired Greenwood again to help us figure out what was going on with the hot water and vent system at our new place. Worked with several folks and everyone, from the scheduling office to the engineers, were professional and kind. We learned that the water heater here was near the end of…
Jonathan Galyean did a great job for us fixing a plumbing emergency.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 973 | $114–$453 |
| Heating system maintenance | 318 | $78–$293 |
| HVAC system repair | 278 | $209–$1.2k |
| Heating system installation | 239 | $1.4k–$2.4k |
| A/C system maintenance | 188 | $78–$351 |
| Install AC | 115 | $1.6k–$3.7k |
| Heating system repair | 112 | $188–$867 |
| Electrical wiring installation | 59 | — |