How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%43+3Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREGreenwood Heating and Home Services
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 5,029 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Greenwood Heating and Home Services for 8 kinds of job.
Greenwood Heating and Home Services for repair HVAC
Clear ✕All 31 Google reviews tagged “Repair HVAC”
Great job with after hours repair of our mini-split.
Rafael from Greenwood Heating installed my Ecobee Premium thermostat this week. He arrived on time and let me know when he was on his way. He did a great job and took care to clean everything up once he finished. He also gave me plenty of opportunities to ask questions and walked me through the setup. I'm impressed by his professionalism and thoroughness.
They were able to squeeze me in and send someone out to repair my furnace the same day.
I cannot commend Greenwood enough for their fast, friendly and excellent service! No, they did not pay me or give me a discount to say this. They did however, come out and fix my heat pump in 5 minutes! Abinesh then proceeded to check over every square inch of the unit, my furnace then performed a service as I…
We just had our furnace age out and stop working. The Greenwood team, specifically Shay, Jessie, and Myles, were quick to come to our rescue. Shay came out the same day we called, professionally inspected our old furnace to see if it could be fixed, and when it couldn’t, she went through several options so we didn’t…
Excellent job, got the issue resolved same day as my call.
Update: Have been using Greenwood for years now (furnace and A/C replacement, generator installation). Today was duct cleaning with Kris. All of their representatives are timely, communication is great, and overall very satisfied with their work. Chris and Tomas did a wonderful job. They were friendly, efficient,…
We have been long time customers of Greenwood Heating and AC. After they installed a mini-split system in our home 3 years ago, we almost immediately noticed the cooling system temperature rising and not cooling down the rooms. After several attempts to fix nothing seemed to work and we grew increasingly frustrated…
Have used Greenwood Heating for several projects and we currently have an annual maintenance contract with the company. The installation electrician assigned to our project was professional and thorough ... provided good information about his work and answered all of my questions. A good company with good people. Highly recommend.
Greenwood Heating went above and beyond to diagnose and fix my furnace during the extreme low temperatures and snow recently. Due to supply chain issues, it looked like it would be a month before getting the required part, but they found one out of state and expedited the shipping and then their installation…
Cameron, showed up when he said he would, was able to diagnose the problem, a blown fuse, fix it and advise as to what had caused the issue. Another company recently cleaned our air ducts but the tech didn’t tell us that there would be debris which would end up on the air filter for the HVAC system. Cameron…
Blake was squared away and very knowledgeable. Greenwood is the best HVAC service I have had at any of my properties. Definitely choose Greenwood and sign up for the membership. What a great business model 👏 👌 😍
These guys are pros! I appreciate their assessment of the electrical panel and earthquake shutoff valve outside.
Great quality work, high quality equipment, very friendly, super professional. On the expensive side for maintenance and repairs, but I suppose you get what you pay for. Overall very satisfied and they stand behind their work.
John is a consummate professional. He has a deep understanding of HVAC systems. He went the extra mile for me to repair my HVAC system before I left for vacation. I highly recommend Greenwood Heating and John in particular.
They are very responsive and have helped us when the heating died a few years ago. We got a new furnace and recently installed new AC. Very personable people and reasonable prices.
I employed Greenwood for my personal residence repair. Heat pump failed during cold snap in early Dec. 2022. Needed emergency service which Greenwood advertises. They could not get anyone there until Jan 3. That was earliest of all companies I called. Good thing I could burn wood. Young service man showed on time.…
Sergio, with Greenwood Heating did a great job repairing the heat pump and explaining to us what the issue was.
Very reliable and knowledgeable professional explained everything clearly so we could understand the issues and the repair. Super friendly as well
Reliable company, friendly service. We've been loyal customers for over 20 years in several locations. (When we remodeled our current home, the contractor used another firm which caused headaches for us. Greenwood Heating fixed those problems and continues to provide maintenance.)
I had the best experience with Lucas at Greenwood. He was on time, very knowledgeable and extremely thorough.
Great experience, highly recommend, everyone we spoke with was very professional and helpful from office personnel to the service tech.
We greatly appreciated the expertise, integrity and professionalism of Cameron, the Greenwood technician. Cameron solved the source of our coolant leak and got our system running in a time and cost efficient manner. We would highly recommend Cameron and Greenwood to all — appreciate especially your integrity and…
Sergio was most thorough & got my unit working great again which was most important in these 80 degree days! Have been with Greenwood for many years & will continue to reach out again if necessary.
Not only was the problem solved, but he gave me some good tips on how to better utilize my heat pump.
Great workforce - their techs are super knowledgeable and go above and beyond when servicing my house! Cameron R (one of the techs) does amazing work fixing issues that come up and is super professional!!
We were charged over 300.00 for them to come out and look at our furnace because it was not blowing out warm air. The technician came out and said that the heat had come back on (it had briefly) so he did a maintenance and checked off something called the flame rod as fine. The heater stopped working again about…
We've used Greenwood Heating for over 20 years. They installed and maintain our gas furnace and hot water tank. The company has been reliable, responsive, competent and professional. We are moving out of their service area, which is really sad becuase they have done such a wonderful job. I wish we could take them with us!
The motor of our heat pump died suddenly. Greenwood was able to get a tech out to us at a time that was perfect for our schedule. The repair (a blown capacitor) was quick and professional, and the tech even solved what I thought was an entire separate repair (our smart thermostat kept losing power) in just a few…
Well pleased with Abby. Our AC had failed. We had another A/C company come out and said we needed a completely new system. As a second opinion, Greenwood sent Abby out to look at our system and give us an evaluation. What he found was that we just had a loose wire. Fixed the problem. We appreciated the extra…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 973 | $114–$453 |
| Heating system maintenance | 318 | $78–$293 |
| HVAC system repair | 278 | $209–$1.2k |
| Heating system installation | 239 | $1.4k–$2.4k |
| A/C system maintenance | 188 | $78–$351 |
| Install AC | 115 | $1.6k–$3.7k |
| Heating system repair | 112 | $188–$867 |
| Electrical wiring installation | 59 | — |