How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%43+3Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREGreenwood Heating and Home Services
Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 5,029 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Greenwood Heating and Home Services for 8 kinds of job.
Greenwood Heating and Home Services for thermostat repair
Clear ✕All 8 Google reviews tagged “Thermostat repair”
Blake was squared away and very knowledgeable. Greenwood is the best HVAC service I have had at any of my properties. Definitely choose Greenwood and sign up for the membership. What a great business model 👏 👌 😍
I'm a 30 year customer, and for a long time Greenwood was a fine company, and worth the extra money, but this has changed dramatically over the last few years, and I would suggest that you go elsewhere, since they no longer seem to care about customers, relationships, loyalty, reponsiveness, and reasonable pricing.…
If technician would have advised right kind of batteries that work, we wouldn't have to pay 300 to get a man to make house call. We feel a little robbed. Credibility of greenwood is down a notch.
On time, very polite and explained the problem in a clear and concise manner
Ratnesh was really knowledgeable, professional, and friendly. I received updates when he was on his way and they communicated quickly when a part was delayed. I’m very pleased with the work that was done!
Reliable company, friendly service. We've been loyal customers for over 20 years in several locations. (When we remodeled our current home, the contractor used another firm which caused headaches for us. Greenwood Heating fixed those problems and continues to provide maintenance.)
The technician, Adon, was professional and very competent. He got the job done right in a timely manner - which is all we could ask for.
Luis did an excellent job in show me how to make my 30-year-old thermostat works, so now I can set the correct temperature for heat and cool. He also replaced my worthless furnace filter with one that will clean the air of smoke if we get wild fires. He also did maintenance work on the air conditioner. And I bought…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 973 | $114–$453 |
| Heating system maintenance | 318 | $78–$293 |
| HVAC system repair | 278 | $209–$1.2k |
| Heating system installation | 239 | $1.4k–$2.4k |
| A/C system maintenance | 188 | $78–$351 |
| Install AC | 115 | $1.6k–$3.7k |
| Heating system repair | 112 | $188–$867 |
| Electrical wiring installation | 59 | — |
