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Gregory Roll-Off Containers

Dumpster rental service · Garfield Heights, OH · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 44 dumpster rental servicesPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 150 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review

Gregory Roll-Off Containers at a glance

Customers consistently praise the company for its punctual delivery and pickup services, noting that containers are often placed early and handled with care to avoid property damage. Recurring themes highlight clear communication, flexible scheduling, and competitive pricing compared to local competitors. The service is frequently described as professional and responsive, with drivers noted for their courtesy and attention to detail during drop-off and removal.

  • Google rating: 5.0 out of 5 from 150 reviews (100% five-star).
  • Reviews on this page: 150 Google reviews (125 with written comments, 10 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 1, 2026.
  • Service: Dumpster Rental Service serving Garfield Heights, Ohio.

Data from Google, last updated October 25, 2026.

Score profile vs other dumpster rental services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

Satisfaction100Reliability99Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 100 (median 96)Reliability: 99 (median 97)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
Gregory Roll-Off ContainersDumpster Rental Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gregory Roll-Off Containers: 100/100 on this factor. Category median: 96.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gregory Roll-Off Containers: 99/100 on this factor. Category median: 97.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gregory Roll-Off Containers: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gregory Roll-Off Containers: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gregory Roll-Off Containers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–

Bar = this company · dark tick = category median.

Star ratings

150 Google reviews we collected

  • 5 stars150100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 125 written reviews

  • Praise262100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6224%
  • Speed & response6224%
  • Would recommend4417%
  • Price & value3814%
  • Quality & results3714%
  • Communication135%
  • Honesty & trust73%

What customers talk about

We read 125 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were fast, affordable, friendly, and always on time.”
  • “I originally ordered 2 dumpsters and ended up needing 3 more, they didn't hesitate and got me 3 extra dumpsters that same day.”
  • “I highly recommend you consider his service for your home or business needs.”
  • “Great communication, great drop off and pick up and great price!”
  • “King Dumpsters) who we’ve used and have provided us with excellent service.”
  • “Communication was clear and timely from start to finish, which made the whole process easy to coordinate.”
  • “Very reliable company — have used them twice now and won’t look anywhere else in the future!”

People customers mention

  • Brian 8 reviews
  • Bruce 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Gregory Roll-Off Containers for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I originally ordered 2 dumpsters and ended up needing 3 more, they didn't hesitate and got me 3 extra dumpsters that same day. Would reccomend to anyone that ever needs a dumpster

Ken9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent, friendly service. Delivered and picked up exactly as promised. He helped us out with little notice and everything was perfect!

Customer photo from Ken's review
MichaelLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Called every company I could find off google, even ones who claim same day dumpster delivery (i.e. King Dumpsters) who we’ve used and have provided us with excellent service. Up until today that is. Gregory was the only company who came through for us. Doesn’t matter it’s Sunday. Doesn’t matter it’s labor day…

Terry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great communication, great drop off and pick up and great price! You can't go wrong with these guys!

Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

If you need dumpster rental in Barberton I highly recommend Gregory roll off containers. They were fast, affordable, friendly, and always on time. The entire process was easy from delivery to pickup, and the customer service was excellent.

lyndsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a great experience with Gregory roll-off container service!. Communication was clear and timely from start to finish, which made the whole process easy to coordinate. The container was placed carefully and with real attention to detail—right next to my camper without causing any disruption or damage, which we…

Photos

Customer reviews

5.0 ★★★★★ 150 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Curtis Witherspoon7 reviewsTotal number of Google reviews Curtis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional great company

Brandon Golden3 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I originally ordered 2 dumpsters and ended up needing 3 more, they didn't hesitate and got me 3 extra dumpsters that same day. Would reccomend to anyone that ever needs a dumpster

Response from the owner · a month ago

Brandon, thank you for the great review and recommendation. I really appreciate your business. We understand that sometimes a project ends up being a lot bigger than you planned for, and when that happens, the last thing you want is to be sitting around waiting on another dumpster. So, I’m glad we were able to get more containers out to you the same day and keep things moving. Thanks again for choosing us. If you ever need another dumpster rental around Akron or Summit County, whether it’s one or five, I’d be happy to help you out again.

Ken Reid9 reviewsTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent, friendly service. Delivered and picked up exactly as promised. He helped us out with little notice and everything was perfect!

Response from the owner · a month ago

Ken, thank you for the great review and the photo. I really appreciate it. I’m glad everything went smoothly and we were able to deliver and pick up exactly when promised. Thanks again for your business and for choosing us for your dumpster rental. If you need another one anywhere around Akron or Summit County, I’d be happy to help you out again.

Michael JohnsonLocal Guide · 24 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Called every company I could find off google, even ones who claim same day dumpster delivery (i.e. King Dumpsters) who we’ve used and have provided us with excellent service. Up until today that is. Gregory was the only company who came through for us. Doesn’t matter it’s Sunday. Doesn’t matter it’s labor day weekend. We’re a Flood service company and never closed. We will now be using Gregory as our preferred container delivery service from this point on. I highly recommend you consider his service for your home or business needs.

Response from the owner · a month ago

Michael, thank you for the great review and for trusting us when you needed a dumpster on short notice. I understand that in the flood restoration business you don’t get to choose when the call comes in, so if I’m able to get a dumpster out and help keep your job moving, I’m going to do everything I can to make it happen. I really appreciate you choosing us as your preferred dumpster rental service going forward. Thanks again for your business and the recommendation. I look forward to working with you and your team on future jobs around Akron and Summit County.

Terry White6 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication, great drop off and pick up and great price! You can't go wrong with these guys!

Response from the owner · a month ago

Terry, thank you for the great review! I really appreciate your business and the recommendation. Thanks again for choosing us. If you ever need another dumpster rental in the Akron or Summit County area, I’d be happy to help you out again.

Anna Curatola1 reviewTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you need dumpster rental in Barberton I highly recommend Gregory roll off containers. They were fast, affordable, friendly, and always on time. The entire process was easy from delivery to pickup, and the customer service was excellent.

Response from the owner · 3 months ago

Anna, thank you so much for the recommendation. I really appreciate you taking the time to leave a review. I'm glad we were able to make the whole process easy for you. That's exactly what I work hard to do every time. Thanks again for choosing us for your dumpster rental in Barberton. If you ever need another dumpster in Barberton were here for you.

Kenneth Pavlisin2 reviewsTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always there when u need him! and a great buisenus acquaintance and friend

Response from the owner · 3 months ago

Kenneth, thank you so much. I really appreciate the kind words and your support over the years.

lyndsey lovett4 reviewsTotal number of Google reviews lyndsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Gregory roll-off container service!. Communication was clear and timely from start to finish, which made the whole process easy to coordinate. The container was placed carefully and with real attention to detail—right next to my camper without causing any disruption or damage, which we really appreciated. Pickup was just as smooth and hassle-free. Overall, everything was handled professionally and thoughtfully. It was an easy, stress-free experience, and we would absolutely use the service again.

Response from the owner · 4 months ago

Lyndsey, thank you for the great review. One thing we've learned over the years delivering dumpsters is placement is key and we are glad we were able to get it exactly where you needed it. Our goal is to make renting a dumpster as easy and stress-free as possible, and we are glad we were able to do that for you. Thanks again for choosing us and if you ever need a dumpster rental again, we'd be happy to deliver.

Nicole Bair3 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were incredibly kind and very communicative!! Highly recommended this company for all of your dumpster needs!! Will be using again in the future! :)

Response from the owner · 4 months ago

Nicole, thank you so much for the kind words and recommendation. We really appreciate it. I’m glad we were able to make the process smooth for you. We always try to make dumpster rentals around Akron and Summit County as easy and stress free as possible. Thanks again for your business. We look forward to helping you again the next time you need a dumpster.

Review1 reviewTotal number of Google reviews Review has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent company to work with. Communication was easy and clear, delivery was prompt, and everyone was friendly. Their pricing was comparable to other companies I looked at. A lot of the others were either more expensive or had possible added charges for weight, etc. On top of that, they provided a 12 yard dumpster while the competitors pricing was for a 10 yard option. Would definitely recommend.

Response from the owner · 4 months ago

Thank you for the great review. We really appreciate you taking the time to share your experience.

Gregory Roll-Off Containers on Google Maps →

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