Experts Reviews · Company report
Greulich's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Greulich's Automotive Repair

Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,359 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greulich's Automotive Repair is better than 77% of tire repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greulich's Automotive Repair is better than 64% of tire repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greulich's Automotive Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greulich's Automotive Repair is better than 88% of tire repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 22% of tire repair shops.D
22

Reviews for your job

Customers hired Greulich's Automotive Repair for 8 kinds of job.

Greulich's Automotive Repair for air conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 54 Google reviews tagged “Air conditioning”

Randy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They do a exceptional job. They are fast, they explain everything to you about what you need and work with any situation that you have when getting your car fix. They ask if you need them to call for an Uber for you. Very friendly staff.

Reasonable priceAir conditioningAuto brake replacement
JoanLocal Guide · 160 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was given so much consideration and explanation of what was happening with my AC. The work was completed quickly and I'm so grateful. Thank you Reza for all of your help.

Air conditioning
Denny9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It is one of the best shops that I have the privilege to use for the need for professional work to be done on my vehicle. Mr. Gary was extremely efficient and also the entire shop. Rates were also very reasonable. The entire shop was exactly the same way. HEAD FOR GARYS AUTOMOTIVE and get the job done. Thanks Mr. Gary

Great priceAir conditioning
MarkLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

A/C was blowing hot. Brought it on for inspection and an oil change. Was all done in less than 3 hours. Friendly service. Text messages and calls kept me updated.

Reasonable priceAir & cabin filter replacementAir conditioningOil change
BennettLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As usual, greulichs took care of me in short order and for less than I expected, honest reliable mechanics are hard to find these days and I’m glad that I have Greulichs.

Air conditioning
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and friendly staff! Excellent job done in a timely manner!

TransmissionElectrical repairBattery service
JamesLocal Guide · 195 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Service was Great . Repair needs where well explained and documented .

Air conditioningOil changeVehicle Inspection
Aislinn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not be more satisfied with my experience at Greulich’s. I bought a car from Carvana and could immediately tell something was wrong with it the day I received it. Saturday morning I called Greulich’s to see if they could get me in right away. Paul was so kind and said to bring it on in. He was so helpful with…

Air conditioningGeneral repairsGeneral repairs & maintenance
Kieth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team at Gruelichs always goes above and beyond to ensure my satisfaction. They have kept my family safe on the road every summer as we travel the country. They are always prompt with their service, fair with their pricing, and a leasure to work with.

Air conditioningAuto engine diagnosticGeneral repairs & maintenance
Sarah14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this and all Greulich’s locations. As a woman with an unfortunate variety of car shop interactions, Greulich’s has consistently been the most professional, honest, and compassionate. Brad and his team at this location are no exception. We remain loyal customers. Thank you all!

Brake service & repairAir conditioningGeneral repairs
Areya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always a great experience when I come here. Everyone always nice and helpful. Most definitely recommend!!

BrakesAir conditioning
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been bringing my cars here since we moved to AZ 8 years ago. Fair price, excellent work and great communication.

BrakesAir conditioningEngine repair
ValliLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone at this Greulich's is awesome. So friendly and professional. Great service.

Air conditioningGeneral repairs & maintenance
s11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent workmanship and superior customer service.

Air conditioning
KathieLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The staff is so friendly and knowledgeable. I am very pleased with the work they did on my car.

Air conditioning
Rock2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always professional. Always helpful. Always thorough. Always honest.

Customer photo from Rock's review
Air & cabin filter replacementAir conditioningGeneral repairs & maintenance+ Punctuality+ Quality+ Value
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Serviced transmission, coolant and fuel.

Brake service & repairAir conditioningGeneral repairs+ Punctuality+ Quality+ Professionalism
Curt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional, courteous, and quick service. Great communication with me. I am now a regular customer!

Air conditioningOil changeService not listed
Brent8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome!!!!!

Air conditioningEngine repairGeneral repairs & maintenance
LauraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

As always, fantastic service and the best prices around. I love knowing that when I go here they make sure everything is done right and not try and tell me to fix unnecessary things like many other places do.

Air conditioningAuto engine diagnostic
Ernest8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brad Athmann in the crew take really Good care of our family vehicles. We refuse to go anywhere else for our vehicle issues. We can always count on Brad to diagnose our vehicle issues without the worry of feeling like we’re being had. I recommend Greulich’s, specifically the location with Brad Athmann to all my friends.

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Carolina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Love coming here, it’s close to the house. The staff is very friendly and informative .

Air conditioningGeneral repairs+ Punctuality+ Quality+ Professionalism
Wes12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick and stellar service.

Air conditioning
ChrisLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Super nice guys. Never try to oversell. Very trustworthy

Air conditioning
MichaelLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Codie and the guys are very cool honest guys that wont steer you in the wrong direction and make sure your ok on family and business trips with your vehicle!! Hats off to these group of pros! 👍🙏🔥🚘

Air conditioningVehicle InspectionVehicle safety inspection
BrianLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have work done on both of our vehicles! They are reliable and do great work! They are priced very fair and very thorough! i recommend them for your vehicle!

Brake service & repairBrakesAir conditioning
Mahesh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing crew. Both Brad and Cody coordinate so well to give the customers the best experience. Brad accommodated me on a busy Friday in a day notice and got my car all fixed up. Highly recommend them

Air conditioningOil change
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outstanding customer service!

Air conditioning
MelanieLocal Guide · 233 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brad and his team are incredible. When the Arizona heat is only beginning to start up and your car's AC is not working, I highly recommend taking your vehicle to Greulich's Automotive Repair, as they will take great care of you. They are honest and communicate throughout the process. They also offer roadside assistance! 👍

Air conditioning
Roderick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I brought in my car on a busy Tuesday a couple of weeks ago without an appointment, and the team, lead by Eric at Greulich's in Chandler saved my week. I couldn't get an appointment with the dealership I used to take my car to and even if I had, it would cost much more and taken days to resolve. The Chandler team…

Air & cabin filter replacementBatteryBrake service & repair+ Punctuality+ Quality+ Professionalism
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Always very helpful and knowledgeable vechle is always ready when requested Thank you

Air & cabin filter replacementBattery serviceBrakes
HandyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were quick, thoughrough, explained what was happening and even offered me a Lyft to get home while vehicle was being repaired. I would recommend.

Air conditioning+ Punctuality+ Quality+ Professionalism
ChadLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys were in good contact and gave clear expectations. Work got done quickly and at a price that was competitive.

Air conditioning+ Punctuality+ Quality+ Value
Ken8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and polite, fixed AC same day at fair price and even sent a car over to our home to pick us up to get our vehicle at repair shop. Randall was fantastic! Ken

Air conditioning+ Punctuality+ Quality+ Professionalism
Colleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great experience. They explained everything thoroughly and were very reasonably priced. True professionals.

Air conditioningAuto engine diagnosticGeneral repairs+ Punctuality+ Quality+ Professionalism
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Right from opening the front door I was greeted with friendly people, with a full engine swap to my truck and I dealt with the manager Cody and he is truly the most honest, caring manager /mechanic I ever Dealt with , I highly recommend this shop on alma school in Chandler. It’s hard to find a honest shop these days and I’m lucky to have found it !!

Air conditioningAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
GeumdongLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Here is so professional and easy communication as well.

Air conditioning+ Punctuality
MelynnLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I took my car in for AC failure and, while I haven’t had the work done yet, the entire inspection process with the shop was incredible. As a female in the auto industry, sometimes I feel like I have to say that right away so the shop knows not to hustle me. I never felt that here. Brad was direct and incredibly…

Air conditioning+ Punctuality+ Quality+ Professionalism
MinaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent, efficient, and friendly service!

BrakesAir conditioningOil change+ Professionalism
Dana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've been taking the 2000-01/03/05/07 focus Zx3 (the guys refer to her as the Frankenstein Focus, lolol) to Gruelichs for the last 4 yrs for misc things. They're always prompt, professional and do great work.

Air & cabin filter replacementBatteryBrake service & repair+ Punctuality+ Quality+ Professionalism
hunter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

absolutely amazing service! shawn is the best. very professional, honest, straight forward, and has a good sense of humor. this guy is the best in the game and every shop across the U.S. should have someone like him. give this man a raise!

Brake service & repairAir conditioning+ Punctuality+ Quality+ Professionalism
PhillipLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Brad and his team are professional, trustworthy and amazing! They always take care of me and show me what they need to do or don’t need to do. I highly recommend them!

Brake service & repairAir conditioningSteering & suspension repair+ Quality+ Professionalism+ Value
Curt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Brad was upfront and honest with the service and service times...very knowledgeable and personable. We will definitely use them again if the need arises.

Air conditioning+ Punctuality+ Quality+ Professionalism
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were straightforward and honest about the repairs needed & got them done in a very timely manner. Sean was great!

Air conditioningAuto engine diagnostic+ Quality+ Professionalism+ Value
TannerLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

General repairs & maintenanceGeneral repairsAir conditioning+ Punctuality+ Professionalism
SandraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryBattery service
Dawn13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Air conditioningOil change
Julio5 years ago★★★★★

Rating only, no written review.

Air conditioningGeneral repairs & maintenanceOil change+ Value
JasonLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakesAir conditioning+ Professionalism+ Value
YvetteLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Brake service & repairAir conditioningAuto engine diagnostic
Kamila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryAir conditioning+ Punctuality+ Quality+ Professionalism
Robert13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air conditioning+ Punctuality+ Professionalism
Charles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Air conditioning+ Quality+ Professionalism+ Value
Manuel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Air conditioning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 49%Overpriced 3%Not sure 2%

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