Experts Reviews · Company report
Greulich's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Greulich's Automotive Repair

Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,359 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greulich's Automotive Repair is better than 77% of tire repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greulich's Automotive Repair is better than 64% of tire repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greulich's Automotive Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greulich's Automotive Repair is better than 88% of tire repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 22% of tire repair shops.D
22

Reviews for your job

Customers hired Greulich's Automotive Repair for 8 kinds of job.

Greulich's Automotive Repair for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 57 Google reviews tagged “Auto engine diagnostic”

Taylor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very upfront and helpful. Patient and kind. Made a rough situation substantially smoother.

Great priceGeneral repairs & maintenanceAuto engine diagnostic
Harsh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Monte did a great work on my car and fixed everything right!!

Great priceAuto battery replacementAuto engine diagnosticBrakes
kurt8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great to work with and they explained things to me in terms I could understand

General repairs & maintenanceElectricalAuto engine diagnostic
Brandon14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Staff is awesome and friendly.

Reasonable priceAuto engine diagnosticAuto engine tuningAuto maintenance
Roy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had oil and filter change along with rotating the tires then see if the windshield wipers need replaced. All services were done in a reasonable time. The wipers didn’t need to be replaced which the last place I went to said they needed replaced immediately.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticOil change
aman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are very nice and honest. Reliable prices and quick services.

Great priceSteering & suspension repairAuto engine diagnosticVehicle Inspection
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and friendly staff! Excellent job done in a timely manner!

TransmissionElectrical repairBattery service
ElizabethLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always a great experience! They get everything done as quickly as possible and will work with every budget:) They are kind, patient and very knowledgeable:) Highly recommend!

Electrical repairSteering & suspension repairGeneral repairs & maintenance
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It’s not easy to find a shop you can trust, but these guys always go above and beyond for our families vehicles!! (Especially when the car won’t do “the thing” that brought you in!! 😆)

General repairs & maintenanceAuto engine diagnosticAuto brake repair
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Outstanding communication, outstanding service, good competitive prices.

Auto engine diagnosticVehicle safety inspection
BerryLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This shop is honest as the day is long! This is my 1st experience here, and I will be back! Another place sent me here with a drain plug issue on my oil pan. Fixed in minutes at a very reasonable price ... could have easily charged more and I would have never known. Kept me informed along the way.

Auto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
RDSLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job very friendly people.

Auto engine diagnosticOil change
Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was my first visit but definitely not my last. I was treated with great professionalism and concern.

Auto engine diagnosticEngine repair
MaryLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were very detailed in explaining what was the problem. Have me a very fair price too

Auto engine diagnosticGeneral repairs & maintenanceTire rotations
Kieth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team at Gruelichs always goes above and beyond to ensure my satisfaction. They have kept my family safe on the road every summer as we travel the country. They are always prompt with their service, fair with their pricing, and a leasure to work with.

Air conditioningAuto engine diagnosticGeneral repairs & maintenance
JodiLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greulich's in Chandler provides honest, excellent service! They are fair, timely and professional. We've had several cars serviced here and are always impressed and leave feeling like we were treated well and got a great deal for all repairs and maintenance. Highly recommend!

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair
Oliver2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service. Had my car done same day and kept in contact with updates.

Auto engine diagnosticEngine repair
DonnaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place was the best! We were on vacation and our car started acting up. We were had a wedding that night and we took it in. They did the work so fast I was out the next day which was awesome because we needed to go back to our destination thank you all for doing all the great service they were nice they were…

Auto engine diagnosticEngine repair
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job

Auto engine diagnosticGeneral repairsSteering & suspension repair
BruceLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Very good service, I will go there again

Auto engine diagnosticGeneral repairsGeneral repairs & maintenance
The5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful service and helpful staff!!! I highly recommend this place. Also, they gave me rides which is nice when getting your car worked on.

Auto engine diagnostic
Haibing2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My 2015 Honda Odyssey had severe engine oil leak due to the double engine oil filter gaskets installed mistakenly by another auto service store. Mechanic at Greulich's Auto did great job in identifying the problem and fixing it for me. Thank you so much for your help!

Auto engine diagnosticGeneral repairs & maintenance
LauraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

As always, fantastic service and the best prices around. I love knowing that when I go here they make sure everything is done right and not try and tell me to fix unnecessary things like many other places do.

Air conditioningAuto engine diagnostic
Mario2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly, great service and recommend it

BatteryAuto engine diagnosticGeneral repairs & maintenance
Ernest8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brad Athmann in the crew take really Good care of our family vehicles. We refuse to go anywhere else for our vehicle issues. We can always count on Brad to diagnose our vehicle issues without the worry of feeling like we’re being had. I recommend Greulich’s, specifically the location with Brad Athmann to all my friends.

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Wade12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great place! Brad and Kody are awesome! Recommend going here over any other garage.

Auto engine diagnosticElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
Joshua12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service (thanks Kyle). Kept informed on status, rule outs, and cost...will continue to use services

Auto engine diagnosticEngine repairGeneral repairs
edmundLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Cody and Bill are great. Real pros.

BatteryBattery serviceElectrical+ Punctuality+ Quality+ Professionalism
Vijay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Resolve problems

Auto engine diagnosticGeneral repairs+ Quality+ Professionalism+ Value
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team at this Greulich's does a very good & timely job. I've used them a few times & always pleased.

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent experience. Took in my Diesel right away with no appointment, had me up and running in no time. Went the extra mile to make sure the issue was fixed correctly and at a fair price. Special thanks to Cody in the office for great communication as the issue was diagnosed. Will definitely be back for routine care and any other issues that may arise.

ElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Always very helpful and knowledgeable vechle is always ready when requested Thank you

Air & cabin filter replacementBattery serviceBrakes
Colleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great experience. They explained everything thoroughly and were very reasonably priced. True professionals.

Air conditioningAuto engine diagnosticGeneral repairs+ Punctuality+ Quality+ Professionalism
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Right from opening the front door I was greeted with friendly people, with a full engine swap to my truck and I dealt with the manager Cody and he is truly the most honest, caring manager /mechanic I ever Dealt with , I highly recommend this shop on alma school in Chandler. It’s hard to find a honest shop these days and I’m lucky to have found it !!

Air conditioningAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
KevinLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Recently moved to Arizona and suddenly needed a trustworthy place to service my aging vehicle on a weekend. I chose Greulich's based on reviews and was not disappointed. Despite no appointment, they worked with me, got me in, and back on the road. They were great at communicating with me and keeping me informed. The…

BrakesAuto engine diagnosticEngine repair+ Quality+ Professionalism+ Value
Rod6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always very reliable. You can trust what they tell you is accurate. They give you quotes upfront that are usually very accurate at the end of the service. They also keep you well-informed during the entire process using an automated system. Really no other place I would go.

Brake service & repairBrakesAuto engine diagnostic+ Quality+ Professionalism
Alayna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had problems with my big diesel truck.. they took me in straight away and I got an oil change too.. so grateful

Auto engine diagnosticExhaust+ Professionalism
Parker1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brad was very professional and courteous. He was upfront about all the repairs needed and kept me updated on the status of my vehicle. I always choose Greulichs over any other shop for mechanical needs.

BatteryAuto engine diagnosticElectrical repair+ Quality+ Professionalism+ Value
Breanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cody is amazing and extremely helpful!

Auto engine diagnosticWheel alignment+ Quality+ Value
Kym4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is a professional establishment, I originally took my vehicle in for battery replacement and ended up needing front brake work. However they did more work than was discussed and after further examination there was a computer glitch that showed me the work being done was different than what it showed them. Long…

BatteryBrake service & repairBrakes+ Quality+ Professionalism+ Value
Carolyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I worked with Cody who was very professional and very attentive. Who likes save me a lot of money on my repairs. I am very happy and I will never use anyone else but them.

Auto engine diagnosticService not listed
Vanessa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic service! The guys at Greulich’s were so professional and courteous. I didn’t have an appointment. I showed up and they had checked out my car and had a diagnostic and estimate done very quickly. We needed a new gas tank for my daughter’s car. They ordered it that afternoon and had the repairs done the next…

Auto engine diagnosticOil changeTransmission+ Quality+ Professionalism+ Value
Dana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've been taking the 2000-01/03/05/07 focus Zx3 (the guys refer to her as the Frankenstein Focus, lolol) to Gruelichs for the last 4 yrs for misc things. They're always prompt, professional and do great work.

Air & cabin filter replacementBatteryBrake service & repair+ Punctuality+ Quality+ Professionalism
ChristineLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Helpful, professional, got the work done quickly. Ubered me back and forth from home so I didn't have to wait.

Auto engine diagnosticService not listed+ Punctuality+ Quality+ Professionalism
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Before they fixed my problems, they called my extended warranty and found that most of the problems were covered by them, thus saving me a few hundred dollars. The new manager, Cody, is the bomb💣. I give them 👍🏾👍🏾👍🏾

Auto engine diagnosticElectrical repairTransmission repair+ Punctuality+ Quality+ Professionalism
kayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Greulich’s is the most honest and professional automotive company I’ve ever had the pleasure of going for vehicle services!!!! The assistant manager Brad, I would like to give a huge shout out to!!! A few months back, him and his team notified me of the code they read, being a bad catalytic converter code. He…

Auto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Jim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were straightforward and honest about the repairs needed & got them done in a very timely manner. Sean was great!

Air conditioningAuto engine diagnostic+ Quality+ Professionalism+ Value
Ted2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Steering & suspension repairAuto engine diagnostic
Oluwaniishola3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Brake service & repairAuto engine diagnosticOil change
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BatteryAuto engine diagnosticOil change
Michelle5 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic
YvetteLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Brake service & repairAir conditioningAuto engine diagnostic
Justine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil changeTire rotations+ Quality+ Professionalism
Henry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticService not listed+ Punctuality+ Quality+ Professionalism
Kathy5 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic
robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil changeService not listed+ Punctuality+ Quality+ Professionalism
Jamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 49%Overpriced 3%Not sure 2%

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