Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCOREGreulich's Automotive Repair
Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,359 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greulich's Automotive Repair is better than 77% of tire repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greulich's Automotive Repair is better than 64% of tire repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greulich's Automotive Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greulich's Automotive Repair is better than 88% of tire repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 22% of tire repair shops.D
22
Reviews for your job
Customers hired Greulich's Automotive Repair for 8 kinds of job.
Greulich's Automotive Repair for auto maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 7 Google reviews tagged “Auto maintenance”
bobLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Professional, courteous and caring service.
Reasonable priceAuto maintenanceOil change
Sherron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great service.. End cost for 15 ooo mile service was 50% less than dealer’s price. It was fast and they did everything I asked them to. Great hospitality while I waited!.
Great priceAuto maintenanceService not listed
SNLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Greulich's always does a fantastic job. We have taken my vehicle here recently and my husband's truck a few years back when we were having problems. Prices are affordable. They are very honest and knowledgeable and dont try to upsell unnecessary work my vehicle doesnt need. Andrew had great communication and went…
Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Brandon14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Staff is awesome and friendly.
Reasonable priceAuto engine diagnosticAuto engine tuningAuto maintenance
aman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They are very nice and honest. Reliable prices and quick services.
Great priceSteering & suspension repairAuto engine diagnosticVehicle Inspection
AmolLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Rating only, no written review.
Great priceAir & cabin filter replacementAuto maintenanceOil change
Kira2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Rating only, no written review.
Reasonable priceAir & cabin filter replacementTire rotationsAuto maintenance
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 46%Reasonable 49%Overpriced 3%Not sure 2%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 245 | — |
| General repairs & maintenance | 128 | — |
| General repairs | 66 | — |
| Auto engine diagnostic | 57 | — |
| Air conditioning | 54 | — |
| Air & cabin filter replacement | 46 | — |
| Brakes | 45 | — |
| Wheel alignment | 42 | — |
