Experts Reviews · Company report
Greulich's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Greulich's Automotive Repair

Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,359 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greulich's Automotive Repair is better than 77% of tire repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greulich's Automotive Repair is better than 64% of tire repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greulich's Automotive Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greulich's Automotive Repair is better than 88% of tire repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 22% of tire repair shops.D
22

Reviews for your job

Customers hired Greulich's Automotive Repair for 8 kinds of job.

Greulich's Automotive Repair for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Battery”

Evan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Monty and the team have taken great care of mine and my families vehicles over the years. Highly suggest!

BatteryOil change
HARSH12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Greulich Automotive Repair provides dependable car repair and maintenance services. Their experienced technicians perform routine maintenance and repairs with care and precision. Known for quality workmanship, honest service, and attention to customer needs, they help keep vehicles running safely and efficiently,…

Reasonable priceSteering & suspension repairBrakesBattery
Kristina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve only ever taken my car to the dealership but after calling around I decided to try Greulich’s because Andrew was so thorough and kind on the phone. Loved their communication, honesty, details of their thought processes and just the excellent service. Went to pick up and pay and we met Ray. He was so down to…

Great priceAuto battery replacementElectricalVehicle Inspection
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Staff was so professional and helpful. I love this staff!

BatteryBattery service+ Professionalism
Amerald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great and fast service! Very detailed explanation of the problems and reasonable repair cost! Thanks Kody and the team!

BatteryGeneral repairs & maintenance
Mario2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly, great service and recommend it

BatteryAuto engine diagnosticGeneral repairs & maintenance
LorraineLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My dealer could not determine why my 2013 prius v would not start. Greulichs diagnosed a bad cell in the battery. Problem solved. Also fuel injectors cleaned. Timely service and fair prices. Actually, $100 cheaper than dealer. Great service. Will make this my go to shop for service and maintenamce.

BatteryElectrical repairGeneral repairs & maintenance
edmundLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Cody and Bill are great. Real pros.

BatteryBattery serviceElectrical+ Punctuality+ Quality+ Professionalism
Roderick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I brought in my car on a busy Tuesday a couple of weeks ago without an appointment, and the team, lead by Eric at Greulich's in Chandler saved my week. I couldn't get an appointment with the dealership I used to take my car to and even if I had, it would cost much more and taken days to resolve. The Chandler team…

Air & cabin filter replacementBatteryBrake service & repair+ Punctuality+ Quality+ Professionalism
Jewels9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brad was so friendly and helpful. I am super happy with the service and pricing. I highly recommend this business.

BatteryGeneral repairs+ Punctuality+ Quality+ Professionalism
AshleyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic, fast, and a great price! I will definitely be coming back in the future!

Air & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
AnastasiaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We drive clear past multiple other locations to visit this one in particular. They saved us when our car broke down and they've been nothing short of kind, helpful and informative.

BatteryOil changeTire rotations+ Punctuality+ Quality+ Professionalism
PaulLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very helpful and professional service . After car would not start they provided a contact to have my vehicle towed at no cost. Outstanding job to get it done so quickly and at a reasonable price!

Battery+ Punctuality+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brad was great to work with and they did a great job making sure I understood the work that needed to be completed. It was done in a timely manner and great customer service.

Air & cabin filter replacementBatteryElectrical+ Quality+ Value
Parker1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brad was very professional and courteous. He was upfront about all the repairs needed and kept me updated on the status of my vehicle. I always choose Greulichs over any other shop for mechanical needs.

BatteryAuto engine diagnosticElectrical repair+ Quality+ Professionalism+ Value
Kym4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is a professional establishment, I originally took my vehicle in for battery replacement and ended up needing front brake work. However they did more work than was discussed and after further examination there was a computer glitch that showed me the work being done was different than what it showed them. Long…

BatteryBrake service & repairBrakes+ Quality+ Professionalism+ Value
Dana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've been taking the 2000-01/03/05/07 focus Zx3 (the guys refer to her as the Frankenstein Focus, lolol) to Gruelichs for the last 4 yrs for misc things. They're always prompt, professional and do great work.

Air & cabin filter replacementBatteryBrake service & repair+ Punctuality+ Quality+ Professionalism
Alok4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been to the location at Alma school road and Germann in Chandler, 5+ times in the last 2 yrs, with different vehicles. Every time, the service had been outstanding, whether for quality, timeliness, personnel, and honesty. I have dealt with Brad at this location, and he is amazing in how he treats and manages…

BatteryBrake service & repairElectrical+ Punctuality+ Quality+ Professionalism
Tychiko1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I care very deeply about quality customer service. How we treat other people is so important. Greulich's is top notch! They managed to schedule me for some quick repairs the first time I visited and saw me right away the second time, when there was an issue with my steering. My car is running smoothly and I could…

BatteryBrakesElectrical repair+ Punctuality+ Quality+ Professionalism
Wendy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Friendly, affordable and quick! Shawn was great!

Battery+ Punctuality+ Quality+ Professionalism
Helen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Battery serviceAuto A/C rechargeGeneral repairs
SandraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryBattery service
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BatteryAuto engine diagnosticOil change
Venkat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryBattery service
Kamila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryAir conditioning+ Punctuality+ Quality+ Professionalism
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Battery+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 49%Overpriced 3%Not sure 2%

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