Experts Reviews · Company report
Greulich's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Greulich's Automotive Repair

Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,359 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greulich's Automotive Repair is better than 77% of tire repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greulich's Automotive Repair is better than 64% of tire repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greulich's Automotive Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greulich's Automotive Repair is better than 88% of tire repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 22% of tire repair shops.D
22

Reviews for your job

Customers hired Greulich's Automotive Repair for 8 kinds of job.

Greulich's Automotive Repair for brake service & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Brake service & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13

All 41 Google reviews tagged “Brake service & repair” · showing 40

Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Best service I have had on my truck will never take it back to the dealership for service

Brake service & repairOil change
DancesWithWolverines4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The mechanics are speedy and do a great job. The guys at the front desk are super sweet, knowledgeable, and helpful. Brad the assistant manager is just the nicest dude

Brake service & repairGeneral repairsOil change
Sarah14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this and all Greulich’s locations. As a woman with an unfortunate variety of car shop interactions, Greulich’s has consistently been the most professional, honest, and compassionate. Brad and his team at this location are no exception. We remain loyal customers. Thank you all!

Brake service & repairAir conditioningGeneral repairs
Boyd6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service. Did what was required of my vehicle needs. Yes Great team that cares about their customers

Battery serviceBrake service & repairGeneral repairs
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greulich's Automotive-l had brakes done, change lights, and had the starter replaced. No problem!

Customer photo from Peter's review
Brake service & repairBrakesElectrical repair
Bobby10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The staff at the Chandler location do great work. They are awesome

Brake service & repairElectricalSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Heidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were GREAT! Kind, courteous, respectful, helpful & knowledgeable. Also the prices were very reasonable. Way better service than AAA & dealerships I have used in the past. I will keep returning. Thank you Chris

Brake service & repairGeneral repairsOil change
Kenneth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service…. Clean facility…. Very honest.

Brake service & repair
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Serviced transmission, coolant and fuel.

Brake service & repairAir conditioningGeneral repairs+ Punctuality+ Quality+ Professionalism
MelodyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am new to the area and was pleasantly surprised by this shop. The employees are very honest, professional, and kind people. I truly appreciate finding a place to take my car that doesn’t try to scam me— that’s so hard to find these days! I came in for a brake pad and rotor replacement and they also replaced my…

Brake service & repairBrakesOil change
Katrina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brad Athmann helped make this process so easy and smooth! Kind, professional and helpful! His team had the job done quickly and efficiently, which was great! I will definitely be back, and am telling all my friends about Brads fantastic customer service!!

Brake service & repairBrakesOil change
Ernest8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brad Athmann in the crew take really Good care of our family vehicles. We refuse to go anywhere else for our vehicle issues. We can always count on Brad to diagnose our vehicle issues without the worry of feeling like we’re being had. I recommend Greulich’s, specifically the location with Brad Athmann to all my friends.

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
TomikaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Repeat customer and satisfied!

Brake service & repairBrakesOil change
Navid72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeep dealership recommrnd this service for 800 and almost always I need to schedule 2wks a head of time. Greulic answered my phone call in less than 5sec no ivr. Accept walking in less than 1min checkin this was my first checkin. And service is done in less than 20min. Same service for 135$. Thanks for greate…

Brake service & repairService not listed
Karla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The gentlemen at the front desk were friendly and helpful! Will definitely be returning for future needs.

Air & cabin filter replacementBrake service & repairOil change
clay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Oil change and brake fluid change.. as always they are on time and professional

Brake service & repair
Julie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greulich‘s‘s is the best auto service I have ever received. These gentlemen are very experienced mechanics. They know what they’re doing and they’re very professional.

Brake service & repairBrakes
BrianLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have work done on both of our vehicles! They are reliable and do great work! They are priced very fair and very thorough! i recommend them for your vehicle!

Brake service & repairBrakesAir conditioning
IanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

2202-05-04 Took my car in for a oil change and brake service. They called saying they needed the lug lock key (yes, I still have the lock lugs on my 2010 Honda). I told them it was in the glove compartment. They said OK. I expected a call back if there was an issue. When I came to pick up my car, the non-lock…

Customer photo from Ian's reviewCustomer photo from Ian's review
Brake service & repairBrakesOil change
AdamLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great customer service, very knowledgeable staff! The 4-wheel alignment was done fast! Thank you!

Brake service & repairOil change
starla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Everyone there was very helpful and kind. My car is running great. Thank you!!

Brake service & repair+ Punctuality+ Quality+ Value
MarioLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great honest service! Went in to get my brakes done. I had bought a used vehicle and wanted to make sure the brakes were ok. They told me all was well and just needed the brake fluid replaced. It was a big SUV and my wife thought the brakes weren’t ok because she was used to driving a smaller SUV so wasn’t used to…

Brake service & repairGeneral repairs & maintenanceSteering & suspension repair+ Professionalism+ Value
Roderick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I brought in my car on a busy Tuesday a couple of weeks ago without an appointment, and the team, lead by Eric at Greulich's in Chandler saved my week. I couldn't get an appointment with the dealership I used to take my car to and even if I had, it would cost much more and taken days to resolve. The Chandler team…

Air & cabin filter replacementBatteryBrake service & repair+ Punctuality+ Quality+ Professionalism
Clay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Originally, I went in for an oil change and brake inspection. I previously had an issue with the oil plug not coming off when I tried changing it myself, and it would bend the oil pan from how tight it was on there (by Larry Miller). Was hoping they could extract it but they ran into the same problem I did. They got…

Brake service & repairOil changeService not listed+ Punctuality+ Quality+ Professionalism
Rod6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always very reliable. You can trust what they tell you is accurate. They give you quotes upfront that are usually very accurate at the end of the service. They also keep you well-informed during the entire process using an automated system. Really no other place I would go.

Brake service & repairBrakesAuto engine diagnostic+ Quality+ Professionalism
KyleLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

One of the best mechanic experiences I've had. Friendly, fast and honest. Got me in same day and did a more thorough check of my van so I was safe to drive back to Oregon.

Brake service & repair+ Quality+ Professionalism
Kym4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is a professional establishment, I originally took my vehicle in for battery replacement and ended up needing front brake work. However they did more work than was discussed and after further examination there was a computer glitch that showed me the work being done was different than what it showed them. Long…

BatteryBrake service & repairBrakes+ Quality+ Professionalism+ Value
Dana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've been taking the 2000-01/03/05/07 focus Zx3 (the guys refer to her as the Frankenstein Focus, lolol) to Gruelichs for the last 4 yrs for misc things. They're always prompt, professional and do great work.

Air & cabin filter replacementBatteryBrake service & repair+ Punctuality+ Quality+ Professionalism
Alok4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been to the location at Alma school road and Germann in Chandler, 5+ times in the last 2 yrs, with different vehicles. Every time, the service had been outstanding, whether for quality, timeliness, personnel, and honesty. I have dealt with Brad at this location, and he is amazing in how he treats and manages…

BatteryBrake service & repairElectrical+ Punctuality+ Quality+ Professionalism
hunter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

absolutely amazing service! shawn is the best. very professional, honest, straight forward, and has a good sense of humor. this guy is the best in the game and every shop across the U.S. should have someone like him. give this man a raise!

Brake service & repairAir conditioning+ Punctuality+ Quality+ Professionalism
PhillipLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Brad and his team are professional, trustworthy and amazing! They always take care of me and show me what they need to do or don’t need to do. I highly recommend them!

Brake service & repairAir conditioningSteering & suspension repair+ Quality+ Professionalism+ Value
Craig4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Brake service & repairService not listed
Oluwaniishola3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Brake service & repairAuto engine diagnosticOil change
JasonLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakesAir conditioning+ Professionalism+ Value
AlLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairOil change+ Punctuality+ Quality+ Professionalism
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Battery serviceBrake service & repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
YvetteLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Brake service & repairAir conditioningAuto engine diagnostic
T1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
James5 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Shane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairOil change+ Punctuality+ Quality+ Professionalism

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 49%Overpriced 3%Not sure 2%

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