Experts Reviews · Company report
Greulich's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Greulich's Automotive Repair

Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,359 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greulich's Automotive Repair is better than 77% of tire repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greulich's Automotive Repair is better than 64% of tire repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greulich's Automotive Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greulich's Automotive Repair is better than 88% of tire repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 22% of tire repair shops.D
22

Reviews for your job

Customers hired Greulich's Automotive Repair for 8 kinds of job.

Greulich's Automotive Repair for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 55
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 45 Google reviews tagged “Brakes”

CQLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Good communication, clearly told me what was going on with pad and rotor, and did proper change, no upsell. Price was reasonable.

Reasonable priceBrakes
Alan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I've been going to Greulich's ever since I moved here 14 yrs ago. The one on Alma School. They have always done a great job and I will continue to keep going there as long as their service is super.

Reasonable priceGeneral repairs & maintenanceSteering & suspension replacementWheel alignment
TamiLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This place is the bomb. I had my car checked at a Toyota dealership and they wanted an arm and a leg to fix it. So I took the print out to Greulichs in Chandler, since I have done business with one in Phoenix. Well Monte is who I talked to. I ordered the main part from Toyota but got such a good deal from Monte, I…

Great priceAuto body & trim repairAir & cabin filter replacementSteering & suspension repair
HARSH12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Greulich Automotive Repair provides dependable car repair and maintenance services. Their experienced technicians perform routine maintenance and repairs with care and precision. Known for quality workmanship, honest service, and attention to customer needs, they help keep vehicles running safely and efficiently,…

Reasonable priceSteering & suspension repairBrakesBattery
Harsh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Monte did a great work on my car and fixed everything right!!

Great priceAuto battery replacementAuto engine diagnosticBrakes
Kristien9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Gruelichs in Chandler did a great job getting my car in and replacing the rear brakes & rotors & doing a coolant flush / refill. They guys communicated promptly and had the work done earlier than promised. They even sent an Uber to get me so I could pick it up and get back to work. I’ll definitely be back the next…

Reasonable priceBrakes
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ramon and monte the best around! As well as all the other people I’ve had the pleasure of dealing with in front that I can’t remember. One of the few good shops left. Honest fast and reliable. As well as great priced. I won’t take my car else where!

ExhaustGeneral repairs & maintenanceTire rotations
Trey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

Took it in for brake work and ended up needing a new brake caliper. Was told I wasn’t being charged labor because they were already doing the pads and rotors. The quoted cost ($471) of the caliper sounded high so I called Big Two Toyota Parts Department and was quoted $203.25 for the same part. That’s a 131.7%…

Customer photo from Trey's review
OverpricedBrakesOil change
JohnLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great work and very professional. With short notice prior to a long trip, they were able to squeeze us in without any issues.

Brakes
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and friendly staff! Excellent job done in a timely manner!

TransmissionElectrical repairBattery service
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It’s not easy to find a shop you can trust, but these guys always go above and beyond for our families vehicles!! (Especially when the car won’t do “the thing” that brought you in!! 😆)

General repairs & maintenanceAuto engine diagnosticAuto brake repair
CherilynLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Honest and efficient.

BrakesOil changeSteering & suspension repair
Areya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always a great experience when I come here. Everyone always nice and helpful. Most definitely recommend!!

BrakesAir conditioning
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been bringing my cars here since we moved to AZ 8 years ago. Fair price, excellent work and great communication.

BrakesAir conditioningEngine repair
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greulich's Automotive-l had brakes done, change lights, and had the starter replaced. No problem!

Customer photo from Peter's review
Brake service & repairBrakesElectrical repair
Marie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I took my Toyota here for a safety inspection as my fifteen year old gets ready to drive. They did a thorough inspection and then didn’t charge me a mortgage to fix what needed to be fixed. I vetted 10 mechanics before choosing them and they did a wonderful job. They also did an oil change on my Ram. I have no…

Air & cabin filter replacementBrakesGeneral repairs & maintenance
MelodyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am new to the area and was pleasantly surprised by this shop. The employees are very honest, professional, and kind people. I truly appreciate finding a place to take my car that doesn’t try to scam me— that’s so hard to find these days! I came in for a brake pad and rotor replacement and they also replaced my…

Brake service & repairBrakesOil change
Katrina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brad Athmann helped make this process so easy and smooth! Kind, professional and helpful! His team had the job done quickly and efficiently, which was great! I will definitely be back, and am telling all my friends about Brads fantastic customer service!!

Brake service & repairBrakesOil change
Ernest8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brad Athmann in the crew take really Good care of our family vehicles. We refuse to go anywhere else for our vehicle issues. We can always count on Brad to diagnose our vehicle issues without the worry of feeling like we’re being had. I recommend Greulich’s, specifically the location with Brad Athmann to all my friends.

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
TomikaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Repeat customer and satisfied!

Brake service & repairBrakesOil change
DavesLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was helped by Cody who I've worked with at another location and the service is as good or better than anyplace I've been. Quick, accurate diagnosis and repair time that they stuck too. I was in and out the same day which is a big deal to me because I'm a contractor. Any down time is costing me double, so very,…

BrakesOil changeVehicle Inspection
Angelito6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Nice guys.!

BrakesWheel alignment+ Professionalism
TaylorLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience! Tires rotated and brakes inspected. They were honest on remaining brake pads left on my truck and awesome, fast communication by the front desk!!

BrakesTire rotations
Julie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greulich‘s‘s is the best auto service I have ever received. These gentlemen are very experienced mechanics. They know what they’re doing and they’re very professional.

Brake service & repairBrakes
BrianLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have work done on both of our vehicles! They are reliable and do great work! They are priced very fair and very thorough! i recommend them for your vehicle!

Brake service & repairBrakesAir conditioning
IanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

2202-05-04 Took my car in for a oil change and brake service. They called saying they needed the lug lock key (yes, I still have the lock lugs on my 2010 Honda). I told them it was in the glove compartment. They said OK. I expected a call back if there was an issue. When I came to pick up my car, the non-lock…

Customer photo from Ian's reviewCustomer photo from Ian's review
Brake service & repairBrakesOil change
Zachary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great place to get your car serviced. 100% honest and very trust worthy.

BrakesWheel alignment
Casey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Came in because of needing brake pads and apparently rotors since I cannot do them myself in an apartment. I generally have a lot of skepticism and hesitation. However, this was proven to be unneeded. The process was significantly better than expected; being helped promptly, efforts to make the cost the best…

Brakes+ Quality+ Professionalism+ Value
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Always very helpful and knowledgeable vechle is always ready when requested Thank you

Air & cabin filter replacementBattery serviceBrakes
KevinLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Recently moved to Arizona and suddenly needed a trustworthy place to service my aging vehicle on a weekend. I chose Greulich's based on reviews and was not disappointed. Despite no appointment, they worked with me, got me in, and back on the road. They were great at communicating with me and keeping me informed. The…

BrakesAuto engine diagnosticEngine repair+ Quality+ Professionalism+ Value
Rod6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always very reliable. You can trust what they tell you is accurate. They give you quotes upfront that are usually very accurate at the end of the service. They also keep you well-informed during the entire process using an automated system. Really no other place I would go.

Brake service & repairBrakesAuto engine diagnostic+ Quality+ Professionalism
MinaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent, efficient, and friendly service!

BrakesAir conditioningOil change+ Professionalism
Kym4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is a professional establishment, I originally took my vehicle in for battery replacement and ended up needing front brake work. However they did more work than was discussed and after further examination there was a computer glitch that showed me the work being done was different than what it showed them. Long…

BatteryBrake service & repairBrakes+ Quality+ Professionalism+ Value
Tychiko1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I care very deeply about quality customer service. How we treat other people is so important. Greulich's is top notch! They managed to schedule me for some quick repairs the first time I visited and saw me right away the second time, when there was an issue with my steering. My car is running smoothly and I could…

BatteryBrakesElectrical repair+ Punctuality+ Quality+ Professionalism
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

BrakesOil change+ Professionalism
JasonLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakesAir conditioning+ Professionalism+ Value
edwin5 years ago★★★★★

Rating only, no written review.

BrakesElectricalElectrical repair+ Punctuality+ Quality+ Professionalism
Greg5 years ago★★★★★

Rating only, no written review.

Brakes
Zachary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceOil change+ Quality+ Professionalism+ Value
T1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
N5 years ago★★★★★

Rating only, no written review.

BrakesOil changeTire rotations+ Quality+ Professionalism+ Value
James5 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Marco17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brakes+ Punctuality
Colin5 years ago★★★★★

Rating only, no written review.

BrakesOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 49%Overpriced 3%Not sure 2%

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