Experts Reviews · Company report
Greulich's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Greulich's Automotive Repair

Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,359 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greulich's Automotive Repair is better than 77% of tire repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greulich's Automotive Repair is better than 64% of tire repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greulich's Automotive Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greulich's Automotive Repair is better than 88% of tire repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 22% of tire repair shops.D
22

Reviews for your job

Customers hired Greulich's Automotive Repair for 8 kinds of job.

Greulich's Automotive Repair for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 23

All 66 Google reviews tagged “General repairs” · showing 40

RobLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Car repairs suck. A big thanks to Ray and the team for making it happen

General repairs
ROD5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They do great work on my vehicles, good communication and work done timely.

General repairsElectrical
FlipLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Recently my normal mechanic moved. So with so many handy locations in this area and a couple of personal referrals I tried Greuich's. All referrals held true. Profesional before and after the work was complete. Follow up to see if I was pleased with the outcome. And I was. Will be my new go to shop.

Auto water leak repairGeneral repairs & maintenanceGeneral repairs+ Punctuality+ Quality+ Professionalism
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and friendly staff! Excellent job done in a timely manner!

TransmissionElectrical repairBattery service
ScottLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

These guys continue to be honest and efficient with finding the problem and fixing it in a timely manner. The Service writers both make it a family friendly environment and help try and give you the best options to not eat all of your wallet. The Chandler location is the best in ARIZONA. This team is where you want to bring your vehicles.

Battery serviceAuto battery replacementGeneral repairs & maintenance
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

It’s not easy to find a shop you can trust, but these guys always go above and beyond for our families vehicles!! (Especially when the car won’t do “the thing” that brought you in!! 😆)

General repairs & maintenanceAuto engine diagnosticAuto brake repair
BruceLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They took the time to figure out what was wrong with my car.. advised me part of problem could wait but certain part had to be replaced. No pressure to fix problem and they got job done in 1 day. Fast, professional and very reasonably priced!

General repairsGeneral repairs & maintenance
Aurelio9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Cody and the rest team always get the job done and right the first time.

General repairsGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Ed6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great crew, super helpful and honest.

General repairsOil change
DancesWithWolverines4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The mechanics are speedy and do a great job. The guys at the front desk are super sweet, knowledgeable, and helpful. Brad the assistant manager is just the nicest dude

Brake service & repairGeneral repairsOil change
Aislinn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not be more satisfied with my experience at Greulich’s. I bought a car from Carvana and could immediately tell something was wrong with it the day I received it. Saturday morning I called Greulich’s to see if they could get me in right away. Paul was so kind and said to bring it on in. He was so helpful with…

Air conditioningGeneral repairsGeneral repairs & maintenance
Sarah14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this and all Greulich’s locations. As a woman with an unfortunate variety of car shop interactions, Greulich’s has consistently been the most professional, honest, and compassionate. Brad and his team at this location are no exception. We remain loyal customers. Thank you all!

Brake service & repairAir conditioningGeneral repairs
Kathryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Professional, pleasant and timely

Battery serviceGeneral repairs+ Quality
Boyd6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service. Did what was required of my vehicle needs. Yes Great team that cares about their customers

Battery serviceBrake service & repairGeneral repairs
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been bringing my cars here since we moved to AZ 8 years ago. Fair price, excellent work and great communication.

BrakesAir conditioningEngine repair
Claudia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My family and I are very please to have found Greulich! They are Prompt, professional and really appreciate your service.

General repairsGeneral repairs & maintenance
Parnian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with this shop. They fixed my car quickly and efficiently, and charged me a very reasonable price. They were very honest, friendly and professional. I highly recommend them to anyone who needs car maintenance or repair. They are much better than the dealerships who overcharge and…

Air & cabin filter replacementElectrical repairGeneral repairs
HollyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super friendly staff! Chris was so helpful! Just moved here from Indiana and was not sure who to use for car repairs. Greulich’s was recommended and I can see why! They sent a tow truck at no charge to get my broken down vehicle and then I was without a vehicle so they sent a Lyft to pick me up so that I could get…

General repairs
boyd5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very friendly, and got me into the shop very quickly evaluating my air conditioning issue and repaired it reasonably priced.

General repairs
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have done slave cylinder replacement ....Cleaned And fixed my rear fuel tank ...excellent work on my 1995 F150... Solid warranty

General repairs
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody and his team did an excellent job for me as usual. They are great at communicating what is wrong and quick to get pricing so there are no surprises. Very quick to get repairs done with solid fair pricing. Highly recommended for quality and service.

Engine repairGeneral repairsSteering & suspension repair
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job

Auto engine diagnosticGeneral repairsSteering & suspension repair
BruceLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Very good service, I will go there again

Auto engine diagnosticGeneral repairsGeneral repairs & maintenance
Heidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were GREAT! Kind, courteous, respectful, helpful & knowledgeable. Also the prices were very reasonable. Way better service than AAA & dealerships I have used in the past. I will keep returning. Thank you Chris

Brake service & repairGeneral repairsOil change
RODNEY4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service and timely responses. Very good experience.

General repairs
Jon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Serviced transmission, coolant and fuel.

Brake service & repairAir conditioningGeneral repairs+ Punctuality+ Quality+ Professionalism
DeniseLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Been coming here for a couple of years. The service is great my only complaint is that they do not use any type of protection on my floor mats. Picked up my car over the weekend and because of rain, the mud and grease from the mechanics shoes was all over my mats.

General repairs
Dennis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Based on a recommendation, I gave them a try on on both of my Hummer H2 that needed some repairs. They gave inspection on what was needed now and what could hold for later. Good pricing, fast service!

General repairsGeneral repairs & maintenance
MikeLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent, friendly, knowledgeable service technicians! When you make an appointment and they give you a time of completion, they deliver unlike most other places in the vicinity. If you’re looking for exceptional customer service with exceptional mechanics. I’d recommend Gruelichs all day long.

Air & cabin filter replacementGeneral repairsOil change
Ernest8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Brad Athmann in the crew take really Good care of our family vehicles. We refuse to go anywhere else for our vehicle issues. We can always count on Brad to diagnose our vehicle issues without the worry of feeling like we’re being had. I recommend Greulich’s, specifically the location with Brad Athmann to all my friends.

Air & cabin filter replacementBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
HPL4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Exceptional customer service. I would recommend this company for their attention to detail and top notch employees.

General repairs
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Truthful quick and correct Thanks for the great service

General repairs
Carolina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Love coming here, it’s close to the house. The staff is very friendly and informative .

Air conditioningGeneral repairs+ Punctuality+ Quality+ Professionalism
Bridget10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have taken my car there for years. Very professional, and they never make me feel like I need something that doesn't need to be done. I tell people to go there because they do good work at fair prices. I trust them more than the dealership.

Air & cabin filter replacementGeneral repairsOil change
Ze'Local Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Took truck in for water pump. Found out It had a cracked block. They held my truck for 6 days. I went to pick up and asked how much for holding it. They said nothing. Great company to do business with..

General repairs
BrianLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have work done on both of our vehicles! They are reliable and do great work! They are priced very fair and very thorough! i recommend them for your vehicle!

Brake service & repairBrakesAir conditioning
Lance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Not only were they professional they were quick and proficient I definitely will be back thank you guys for your service this is (Tottiana)

General repairs
PatrickLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent customer service. I had an engine light issue and had them check it out. They gave me full details in an email with a follow up phone call as to what they found and what the cost and repairs will be. I would highly recommend.

General repairs
Joshua12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service (thanks Kyle). Kept informed on status, rule outs, and cost...will continue to use services

Auto engine diagnosticEngine repairGeneral repairs
ABRAHAM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

very good service and very professional replaced the engine mount on my cadillac escalade and now it works great.

General repairs

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 49%Overpriced 3%Not sure 2%

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