How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCOREGreulich's Automotive Repair
Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,359 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Greulich's Automotive Repair for 8 kinds of job.
Greulich's Automotive Repair for oil change
Clear ✕All 245 Google reviews tagged “Oil change” · showing 160
Had a second great experience at Greulich’s in Chandler. I had heard some squeaking when hitting the brakes and was told by another company I needed all new brake pads. Greulich’s team did a full inspection complete with photos, measurements, and a detailed print-out, showing that my brake pads were in great shape…
Service was good as usual, but it seems like they were pretty busy.
I’m always pleased with the service I receive.
Great service and pricing. Everyone is super helpful and honest. I’ll be back.
Excellent customer service. Went in for oil change, needing new tires but nice explanation of how they could help. Kind and considerate manager. Other customers in and out during my time there all seemed pleased. Thank you.
They are always amazing! And honest
These guys did a great job. Definitely will come back.
Monty and the team have taken great care of mine and my families vehicles over the years. Highly suggest!
Used Greulich’s Automotive for oil change as I have relatives back in Indiana with the name. Ironically when we arrived (late because we went to the wrong location) they treated us like family. They got our car right in and were quick. Also they gave a discount promo on the oil and didn’t try to up charge adding…
I chose Greulich’s after a family member had extensive work done on their vehicle and spoke very highly of their experience. I’m glad I did, because mine was just as positive. From the moment I walked in to inquire about services, I was impressed. Reza took the time to listen to my concerns, ask questions and even…
Greulich Automotive Repair provides dependable car repair and maintenance services. Their experienced technicians perform routine maintenance and repairs with care and precision. Known for quality workmanship, honest service, and attention to customer needs, they help keep vehicles running safely and efficiently,…
Professional, courteous and caring service.
Great auto service for oil changes and routine maintenance. Monte is always professional, knowledgeable, and provides excellent customer service. The quality of work is consistently great, and the turnaround time is always impressive. I recommend this shop for reliable and efficient service.
This location is awesome ! They are honest,do great work, and are excellent communicators. They go above and beyond. 10/10
Great experience! Reza and Monty were very helpful and communicative. Got the job done quickly, efficiently, and affordably and that’s hard to come by. car is running beautifully. Thank you for all your help!
The dropping off of the vehicle using the night drop box for keys made delivering the vehicle easy. They kept me informed of the progress. They emailed me the results which included photos and helpful information. My neighbor and I have taken our cars there before and signed up for emails. I used an emailed coupon…
Reza is the best.
Monte and team provided very informative, friendly customer service. Gave me important information on CarFax report. I will return for future vehicle service.
Greulich's always does a fantastic job. We have taken my vehicle here recently and my husband's truck a few years back when we were having problems. Prices are affordable. They are very honest and knowledgeable and dont try to upsell unnecessary work my vehicle doesnt need. Andrew had great communication and went…
Staff is awesome and friendly.
I had oil and filter change along with rotating the tires then see if the windshield wipers need replaced. All services were done in a reasonable time. The wipers didn’t need to be replaced which the last place I went to said they needed replaced immediately.
Service was quick and receptionist was the nicest. Always do a great job here. Definitely will come back for future services
Monti and Ray were amazing at providing the requested service at a reasonable price. Communication was excellent.
I dont usually write these but .........I came in on a Saturday during the Holiday season looking an estimate for a new radiator. The advisor I worked with was Monte. He was very patient with me and answered all my questions and was great to work with. Not only was I pleasantly surprised at my quote, Monte assured…
I had booked an appointment that they weren’t able to make so they gave me a free oil change and I appreciate that. The guy at the front desk was working very hard today and was very personable. Thank you!
I’ve only ever taken my car to the dealership but after calling around I decided to try Greulich’s because Andrew was so thorough and kind on the phone. Loved their communication, honesty, details of their thought processes and just the excellent service. Went to pick up and pay and we met Ray. He was so down to…
I tried this shop for the first time today and received excellent customer service. I got a great deal on an oil change. I appreciated not being pressured to get hundreds and hundreds of dollars in repairs that weren’t needed, as other shops have done. The waiting room is very comfortable, and my car was done quickly. I would definitely return!
Ramon and monte the best around! As well as all the other people I’ve had the pleasure of dealing with in front that I can’t remember. One of the few good shops left. Honest fast and reliable. As well as great priced. I won’t take my car else where!
My repairs and maintenance are always completed on time and I'm treated fairly.
Took it in for brake work and ended up needing a new brake caliper. Was told I wasn’t being charged labor because they were already doing the pads and rotors. The quoted cost ($471) of the caliper sounded high so I called Big Two Toyota Parts Department and was quoted $203.25 for the same part. That’s a 131.7%…
They are very nice and honest. Reliable prices and quick services.
A/C was blowing hot. Brought it on for inspection and an oil change. Was all done in less than 3 hours. Friendly service. Text messages and calls kept me updated.
Always great service and can usually fit me in for the minor stuff with little wait time.
This was my first visit with Greulich's Automotive... The reason I came to them was that another automotive repair shop nearby quoted me on a job that I thought was too high based on the fact I have better and average knowledge of what engine repair should come to... as the old saying goes it pays to shop around. I…
I scheduled an oil change online and got right in. I have a 2007 Nissan so I always have them complete the free vehicle inspection with every visit. According to my service advisor Paul, the brake fluid looked dirty and also recommended a transmission fluid change due to the mileage. My tech RJ Pendleton also…
Recently my normal mechanic moved. So with so many handy locations in this area and a couple of personal referrals I tried Greuich's. All referrals held true. Profesional before and after the work was complete. Follow up to see if I was pleased with the outcome. And I was. Will be my new go to shop.
Great service and friendly staff! Excellent job done in a timely manner!
As usual this place is great. They are honest and professional. I wouldn’t go anywhere else!
I was able to get on the schedule the very next day when I called. Dropped my car off at 8 am and it was done by 10 am. Great job. Highly recommend.
It’s not easy to find a shop you can trust, but these guys always go above and beyond for our families vehicles!! (Especially when the car won’t do “the thing” that brought you in!! 😆)
Service was Great . Repair needs where well explained and documented .
Best service I have had on my truck will never take it back to the dealership for service
This shop is honest as the day is long! This is my 1st experience here, and I will be back! Another place sent me here with a drain plug issue on my oil pan. Fixed in minutes at a very reasonable price ... could have easily charged more and I would have never known. Kept me informed along the way.
Great place. Quick and friendly. Very trustworthy! Best customer service!
Cody and the rest team always get the job done and right the first time.
Honest and efficient.
Competitive price on a battery replacement They had the battery that Costco and Auto-zone where out of stock on. This was my third time using them. A good experience every time. They replaced the battery in both of my cars and one oil change. I will be returning. Both car batteries died the same day 10/13/23. Paul…
Great crew, super helpful and honest.
Greulich has been taking care of family auto needs since we moved in the valley from the Midwest . Trustworthy and reliable.
Great job very friendly people.
The mechanics are speedy and do a great job. The guys at the front desk are super sweet, knowledgeable, and helpful. Brad the assistant manager is just the nicest dude
I highly recommend this and all Greulich’s locations. As a woman with an unfortunate variety of car shop interactions, Greulich’s has consistently been the most professional, honest, and compassionate. Brad and his team at this location are no exception. We remain loyal customers. Thank you all!
Needed to get fluids checked. They set up an appointment right away. That day they changed the oil and suggested other things, no pressure.
This place is amazing! I’ve been coming to the same location since I moved here and they are absolutely the best at what they do! Honest and friendly, I’ll be taking all my vehicles to these guys for sure! Thank you again!
Great company - came in for an oil change and they did an inspection highlighting various urgent issues. Paul, Chris, and team were very quick and accommodating as I waited with my baby. Will definitely be back for future services!
Very Friendly service and I was in and out in 30 minutes for an oil change.
As always, excellent service. I have been using Greulich's for years. They are honest and always clear about what needs to be done and costs. Everyone is friendly and shows that they value my business.
Always good service at Greulich"s on Alma School and Germann.
I had a great experience with this shop. They fixed my car quickly and efficiently, and charged me a very reasonable price. They were very honest, friendly and professional. I highly recommend them to anyone who needs car maintenance or repair. They are much better than the dealerships who overcharge and…
Nice job!
I took my Toyota here for a safety inspection as my fifteen year old gets ready to drive. They did a thorough inspection and then didn’t charge me a mortgage to fix what needed to be fixed. I vetted 10 mechanics before choosing them and they did a wonderful job. They also did an oil change on my Ram. I have no…
They always do nothing but the best work! They're up front with you and you know you're getting excellent service from them. I would take my car to them over the dealer!
First Timer I was recommended to Performance Automotive by a good friend. I called to verify they could service my F250 6.7 Superduty. I made the appointment once they confirmed they could. The staff is friendly the location is clean and provide complimentary drinks and snacks. As I waited for my vehicle I was able…
Very friendly and upfront about prices.
Smooth. Service was without a hitch. Customer service.....personable. real guys. Real service. Thank you.
I can’t say enough good things about the staff and service here. They make me want to keep bringing my car back because I trust them to be honest and upfront and go above and beyond expectations every time. I won’t go anywhere else because I trust the staff here and their prices and service are unmatched. Cody is…
Great service! The work was done to my satisfaction and the customer service was outstanding. All my repair and maintenance will be done here.
Very good service, I will go there again
Cody and the crew at the Alma School and Germann location have been providing me and my family with top notch maintenance and repair services of various types for several years. Besides the quality of their work they are terrific people!
Great service - friendly and professional.
They were GREAT! Kind, courteous, respectful, helpful & knowledgeable. Also the prices were very reasonable. Way better service than AAA & dealerships I have used in the past. I will keep returning. Thank you Chris
Love using this company. They do the inspection to let me know what’s wrong, but never try to up sell me on the things they find. They send me the report and let me ask the questions and necessity, price, and urgency. So many car places tell you everything needs to be done asap, this company is more concerned about…
Only thing l don't like is the price, l know everywhere things are more expensive tho
Cody was funny as hell and immediately addressed me as I walked in. The time estimate he gave was accurate and he made me feel at ease through the process, GO CODY!!!
They were friendly, efficient, and very reasonably priced.
Cody at store #16 did a great job in scheduling a time for oil change and light bulb replacement on diesel Mercedes of my daughter which saved me time and money in having to go to Mercedes dealership for work. Job well done.
Good staff
I've used Greulich for all my vehicle needs over several years and they've always done a great job. Highly recommend their service.
Synthetic oil change completed timely and without any pressure service sales. Applied online coupon automatically. Was texted stays updates and the service review report and got a phone call when completed. Store clean, chairs available, staff was friendly and polite.
Great customer service. Worked with Conner and another gentleman up front. Complimentary shuttle service was much appreciated! Came as a referral from a friend. I'll also be referring to anyone who asks. :)
Very professional, courteous, and quick service. Great communication with me. I am now a regular customer!
Very professional always timely in the work and always feel comfortable when I have to wait very nice team
I am new to the area and was pleasantly surprised by this shop. The employees are very honest, professional, and kind people. I truly appreciate finding a place to take my car that doesn’t try to scam me— that’s so hard to find these days! I came in for a brake pad and rotor replacement and they also replaced my…
Friendly, great service and recommend it
Like always a good job but this time it's was a little expensive
Excellent, friendly, knowledgeable service technicians! When you make an appointment and they give you a time of completion, they deliver unlike most other places in the vicinity. If you’re looking for exceptional customer service with exceptional mechanics. I’d recommend Gruelichs all day long.
Great ! Speedy service!! Will definitely be coming back regularly
Brad Athmann helped make this process so easy and smooth! Kind, professional and helpful! His team had the job done quickly and efficiently, which was great! I will definitely be back, and am telling all my friends about Brads fantastic customer service!!
Brad Athmann in the crew take really Good care of our family vehicles. We refuse to go anywhere else for our vehicle issues. We can always count on Brad to diagnose our vehicle issues without the worry of feeling like we’re being had. I recommend Greulich’s, specifically the location with Brad Athmann to all my friends.
Great experience beginning with Brad, and then the actual service done to my car. They even went above and beyond to show me where the different fluids went on my new car. I would highly recommend using this business.
Repeat customer and satisfied!
I was helped by Cody who I've worked with at another location and the service is as good or better than anyplace I've been. Quick, accurate diagnosis and repair time that they stuck too. I was in and out the same day which is a big deal to me because I'm a contractor. Any down time is costing me double, so very,…
The gentlemen at the front desk were friendly and helpful! Will definitely be returning for future needs.
Went in with a coupon for 27.99. Told system would automatically apply. When i picked up total was $50. I questioned and he reduced to $43 . Claimed price of oil but that doesn’t totally explain. Used less than 5 quarts semi-synth. They should not have that coupon out there if they just charge full price anyway.
Honest, affordable and great service Cody, Brad, and Craig were great
I like this Greulich auto shop! I've been going to them for years. I have a 2006 Toyota Sienna minivan. Yes, my minivan is ancient, but due to the great service I receive from Greulich, my baby keeps on rolling. I just took my minivan in for service, yesterday. When I picked up my baby, she was running smoother. I…
Cody and Brad are the Best!!! I have been going to this location for years and We just wouldn’t go anywhere else knowing how well we are treated there!! Thank You for all of your friendliness knowledge and professionalism!!
These guys are awesome! On time and efficient and not bad to chat with while you’re waiting!
Great service, definitely will drive out of my way to come back to alma school and germann location!
Thank you Shawn, Cody and team. You earned my business for life. You went above any expectations I could have ever had. You demonstrated superb customer service. No company is going to provide perfect service every time (no matter how hard you try). What makes an amazing company is the company that shines when…
I took my truck in for basic maintenance, and the team was professional, would recommend Greulich's to anyone looking for a garage to go too.
This place has the best customer service I’ve ever received. The people are kind, sincere and funny. Cody and Brad go out of their way, seriously above and beyond, to make sure our vehicles are taken care of. It’s scary and intimidating taking your vehicles to a mechanic when you are not sure what’s wrong and you…
Very thorough and friendly. Strongly recomme
Replace the wheel bearing for my sons car. Did it in a reasonable time frame and Brad was referred to us by a previous Manager and he took good care of us!
I have taken my car there for years. Very professional, and they never make me feel like I need something that doesn't need to be done. I tell people to go there because they do good work at fair prices. I trust them more than the dealership.
Excellent service, efficient and courteous staff
Great experience! Cody, at the front desk, has excellent customer service skills. Will definitely be back.
Great service and a very friendly staff
Service was great. I was treated respectfully. They did what I asked them to do and I wasn’t pushed to do anything I was willing to do. I will go back for more service in my car
Customer Service was great! Thank you!
I have work done on both of our vehicles! They are reliable and do great work! They are priced very fair and very thorough! i recommend them for your vehicle!
2202-05-04 Took my car in for a oil change and brake service. They called saying they needed the lug lock key (yes, I still have the lock lugs on my 2010 Honda). I told them it was in the glove compartment. They said OK. I expected a call back if there was an issue. When I came to pick up my car, the non-lock…
Amazing crew. Both Brad and Cody coordinate so well to give the customers the best experience. Brad accommodated me on a busy Friday in a day notice and got my car all fixed up. Highly recommend them
Every time I've ever walked into this place I am always greeted by friendly, courteous and professional staff. They appear to enjoy their profession of serving people. Quality service always. Even during the high peak of a global pandemic, their service to the community didn't change in every area.
Cody was very accommodating. He gave me insight on how to take better care of my vehicle. The team was quick with my service and I was out in just about an hour. This place is always quick and makes the process easy. Very professional, friendly and knowledgeable about just how to take care of my car. Would…
Super quick service
Excellent and quick service every time I have used their shop, and leave always feeling like what I needed for my car was fixed properly. Definitely would recommend to others! They have a repeat customer with me. Thank you for doing a great job!
GREAT service and trustworthy. I know they will NEVER recommend changing the fluid in my headlights unless they really need it! I had my go to car guy in Minneapolis for 20 years and he was awesome. Greulich's people seem like they really do appreciate my business just like my car guy in Minneapolis did. Give them…
Upon my arrival there I wasn't greeted with a friendly welcome!! Just hope everything was done that I asked. I did like the informative information about what I need now or later along with the speedy service. Thinking of returning for the other mechanical services, hopefully, I'll get a more friendly welcome next time.
Excellent service, quick turn around.
Came in for oil change, $360.00 later.... Never again, Greulich is not transparent with their pricing, the quote doesn't include labor cost. They take advantage of women and make them feel stupid. Make sure you get everything in writing and actual cost before they touch your.
We've been using their services for a few years, now. They are thorough, professional and their work is very good.
Great service- great staff- quick and thorough- A+ overall
Great customer service, very knowledgeable staff! The 4-wheel alignment was done fast! Thank you!
From start to finish, Brad made my experience a positive one. He was professional, yet personable and didn’t pressure me at all about additional services my vehicle was due for. That let me make the best choice for me without being pressured in to more than I was planning. Will be going back, for sure!
Great service.....great work.....highly recommend them...
Brad was awesome, he didn’t sell me what I didn’t need. He is honest, got to the root of the problem and relived the issue. Saved me time and money as well as a trip to the dealer. Thank you Brad, you have a customer for life.
I brought in my car on a busy Tuesday a couple of weeks ago without an appointment, and the team, lead by Eric at Greulich's in Chandler saved my week. I couldn't get an appointment with the dealership I used to take my car to and even if I had, it would cost much more and taken days to resolve. The Chandler team…
This was hands down the best automotive service I've had in Arizona. The most friendly and professional front desk. Car went in right on time with the appointment and was done in a very reasonable amount of time. Very pleased and will be recommending to anyone.
Originally, I went in for an oil change and brake inspection. I previously had an issue with the oil plug not coming off when I tried changing it myself, and it would bend the oil pan from how tight it was on there (by Larry Miller). Was hoping they could extract it but they ran into the same problem I did. They got…
I love this place. Guys working the counter are friendly and interactive, honest, and helpful. I appreciate the great service, honest opinions, and their detailed servicing records and inspections with photos of my vehicle. Thank you for your quality service.
Always very friendly and quick service. No upwelling or pressure.
Always very helpful and knowledgeable vechle is always ready when requested Thank you
Went in for an oil change....had a few diagnostic warnings...and my car is 7 years old...have never had an issue - but yes, things come about after so many years...they took pictures and showed me what was happening...they were very thorough and super friendly!! Would highly recommend them!
They proved they care.
We drive clear past multiple other locations to visit this one in particular. They saved us when our car broke down and they've been nothing short of kind, helpful and informative.
Excellent and friendly service !
Very professional and personable staff. No shady up-selling. REALLY good prices. Much cheaper than many of the mechanics I have had in my life. Free diagnostic with a $25 oil change. I'm going to them from now on.
Right from opening the front door I was greeted with friendly people, with a full engine swap to my truck and I dealt with the manager Cody and he is truly the most honest, caring manager /mechanic I ever Dealt with , I highly recommend this shop on alma school in Chandler. It’s hard to find a honest shop these days and I’m lucky to have found it !!
Great customer service. Easy to get appointment on Saturday. My car was done in an hour.
Always very reliable. You can trust what they tell you is accurate. They give you quotes upfront that are usually very accurate at the end of the service. They also keep you well-informed during the entire process using an automated system. Really no other place I would go.
I'Ve been taking my vehicles here for quite some time. After taking it here for a routine oil change and a check-up, they sent me a report with pictures to show what was wrong with my car. They have never tried to add on more service just to make an extra buck. Brad is awesome, he really works with you and tries to…
Stellar best staff honest managers Somehow there's nothing wrong with my car 🤯 After being told at other shops I need this and that done asap Oil change is what I needed and got plus a free inspection My new go too place for sure 👍👍
Great customer service, fair pricing, work was done in a timely manner. Will definitely use them again
They have a great attitude and very good service. Explained things so they are easily understood.
Excellent, efficient, and friendly service!
Brad was great to work with and they did a great job making sure I understood the work that needed to be completed. It was done in a timely manner and great customer service.
We drive from WI to AZ each winter to spend couple months with our son. Usually my vehicle needs an oil change before returning home. I found Greulich's Automotive a few years ago, and they are now my go-to place for that service. They use Valvoline oil, which is my preferred brand, and their price is great. They…
This is a professional establishment, I originally took my vehicle in for battery replacement and ended up needing front brake work. However they did more work than was discussed and after further examination there was a computer glitch that showed me the work being done was different than what it showed them. Long…
Very professional, timely and kind folks. Great experience.
Good work at a fair price
Fantastic service! The guys at Greulich’s were so professional and courteous. I didn’t have an appointment. I showed up and they had checked out my car and had a diagnostic and estimate done very quickly. We needed a new gas tank for my daughter’s car. They ordered it that afternoon and had the repairs done the next…
Service has always been top notch but this time around, they went above and beyond... seriously felt like family. Brad, you rock! There’s a reason why I always bring my vehicles to you guys. Thank again, Diana
We've been taking the 2000-01/03/05/07 focus Zx3 (the guys refer to her as the Frankenstein Focus, lolol) to Gruelichs for the last 4 yrs for misc things. They're always prompt, professional and do great work.
I have been to the location at Alma school road and Germann in Chandler, 5+ times in the last 2 yrs, with different vehicles. Every time, the service had been outstanding, whether for quality, timeliness, personnel, and honesty. I have dealt with Brad at this location, and he is amazing in how he treats and manages…
The scheduling process was easy, they sent pictures of what work needed to be done which was super helpful, the work was done quickly and efficiently, overall a great experience. Highly recommend.
Brad and all the guys are awesome! My car is old and he went out of his way to find the part to get my car running again. I would highly recommend them!
I really like Greu Ich’s they are very nice, and they get the job done on time. I am very happy to bring my car there. Thank you Maria Pilar Williams
Very pleasant experience bring my vehicle in for the first time. Service was great and quick. There were no issues and I enjoyed the overall easy of my service!
Love this location! (Been to other locations that were not as nice as this one) A hidden gem! The place was spotless, even for a repair shop! Everyone was very friendly and professional. They send you text updates on what they are doing, when your vehicle is ready and didn't try to upsell anything! I will…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 245 | — |
| General repairs & maintenance | 128 | — |
| General repairs | 66 | — |
| Auto engine diagnostic | 57 | — |
| Air conditioning | 54 | — |
| Air & cabin filter replacement | 46 | — |
| Brakes | 45 | — |
| Wheel alignment | 42 | — |
