Experts Reviews · Company report
Greulich's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Greulich's Automotive Repair

Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,359 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greulich's Automotive Repair is better than 77% of tire repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greulich's Automotive Repair is better than 64% of tire repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greulich's Automotive Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greulich's Automotive Repair is better than 88% of tire repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 22% of tire repair shops.D
22

Reviews for your job

Customers hired Greulich's Automotive Repair for 8 kinds of job.

Greulich's Automotive Repair for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Steering & suspension repair” · showing 20

TamiLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This place is the bomb. I had my car checked at a Toyota dealership and they wanted an arm and a leg to fix it. So I took the print out to Greulichs in Chandler, since I have done business with one in Phoenix. Well Monte is who I talked to. I ordered the main part from Toyota but got such a good deal from Monte, I…

Great priceAuto body & trim repairAir & cabin filter replacementSteering & suspension repair
HARSH12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Greulich Automotive Repair provides dependable car repair and maintenance services. Their experienced technicians perform routine maintenance and repairs with care and precision. Known for quality workmanship, honest service, and attention to customer needs, they help keep vehicles running safely and efficiently,…

Reasonable priceSteering & suspension repairBrakesBattery
Stephanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were honest and kind. Took me out to see what was wrong in my car. Didn’t try to upsell me, in fact gave me the honest truth about safety and what was needed. Would recommend them to someone else!

TiresSteering & suspension repairGeneral repairs & maintenance
Fast5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professionally diagnosed, removed and replaced a power steering pump on an older BMW.

Reasonable priceSteering & suspension repair
aman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are very nice and honest. Reliable prices and quick services.

Great priceSteering & suspension repairAuto engine diagnosticVehicle Inspection
Kaeli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The manager Ray was truly the most helpful and kind human. front office staff were so helpful as well. I truly had an amazing experience. They took great care of my car and were able to get it fixed quickly and professionally. I will only be taking my car here from now on! 10/10 recommend.

Great priceSteering & suspension repair
LuigiLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This was my first visit with Greulich's Automotive... The reason I came to them was that another automotive repair shop nearby quoted me on a job that I thought was too high based on the fact I have better and average knowledge of what engine repair should come to... as the old saying goes it pays to shop around. I…

Steering & suspension repairEngine repairOil change
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and friendly staff! Excellent job done in a timely manner!

TransmissionElectrical repairBattery service
Jean8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

As usual this place is great. They are honest and professional. I wouldn’t go anywhere else!

Steering & suspension repairAuto A/C rechargeOil change
Glenn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was able to get on the schedule the very next day when I called. Dropped my car off at 8 am and it was done by 10 am. Great job. Highly recommend.

TransmissionSteering & suspension repairGeneral repairs & maintenance
ElizabethLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always a great experience! They get everything done as quickly as possible and will work with every budget:) They are kind, patient and very knowledgeable:) Highly recommend!

Electrical repairSteering & suspension repairGeneral repairs & maintenance
CherilynLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Honest and efficient.

BrakesOil changeSteering & suspension repair
Aislinn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not be more satisfied with my experience at Greulich’s. I bought a car from Carvana and could immediately tell something was wrong with it the day I received it. Saturday morning I called Greulich’s to see if they could get me in right away. Paul was so kind and said to bring it on in. He was so helpful with…

Air conditioningGeneral repairsGeneral repairs & maintenance
JodiLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greulich's in Chandler provides honest, excellent service! They are fair, timely and professional. We've had several cars serviced here and are always impressed and leave feeling like we were treated well and got a great deal for all repairs and maintenance. Highly recommend!

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This guys just plain rock! In a day and age where frankly I feel like a dart board with people trying to take advantage of me (robo caller etc…)super refreshing to do business with honest people!

Steering & suspension repair
Charlie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t say enough good things about the staff and service here. They make me want to keep bringing my car back because I trust them to be honest and upfront and go above and beyond expectations every time. I won’t go anywhere else because I trust the staff here and their prices and service are unmatched. Cody is…

Oil changeSteering & suspension repairWheel alignment
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cody and his team did an excellent job for me as usual. They are great at communicating what is wrong and quick to get pricing so there are no surprises. Very quick to get repairs done with solid fair pricing. Highly recommended for quality and service.

Engine repairGeneral repairsSteering & suspension repair
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job

Auto engine diagnosticGeneral repairsSteering & suspension repair
Bobby10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The staff at the Chandler location do great work. They are awesome

Brake service & repairElectricalSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Adam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brad was amazing! He gave me a better price than the dealer and had it done in 1/3 the time! Ask for Brad because he is the BEST!

Steering & suspension repair

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 49%Overpriced 3%Not sure 2%

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