Experts Reviews · Company report
Greulich's Automotive Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%64+15.5Value 14%100+14.1Replies to reviews 7%22+1.6Craft & service penalty94−0.6Momentum penalty88−1.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Greulich's Automotive Repair

Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 1,359 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Greulich's Automotive Repair is better than 77% of tire repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Greulich's Automotive Repair is better than 64% of tire repair shops.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Greulich's Automotive Repair is better than 94% of tire repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Greulich's Automotive Repair is better than 88% of tire repair shops.A
88
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Greulich's Automotive Repair is better than 22% of tire repair shops.D
22

Reviews for your job

Customers hired Greulich's Automotive Repair for 8 kinds of job.

Greulich's Automotive Repair for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Vehicle Inspection” · showing 20

AnthonyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

This location is awesome ! They are honest,do great work, and are excellent communicators. They go above and beyond. 10/10

Reasonable priceAuto battery replacementTire rotationsVehicle Inspection
MarkLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Reza is the best.

Great priceTire rotationsVehicle InspectionOil change
SNLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Greulich's always does a fantastic job. We have taken my vehicle here recently and my husband's truck a few years back when we were having problems. Prices are affordable. They are very honest and knowledgeable and dont try to upsell unnecessary work my vehicle doesnt need. Andrew had great communication and went…

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Kristina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’ve only ever taken my car to the dealership but after calling around I decided to try Greulich’s because Andrew was so thorough and kind on the phone. Loved their communication, honesty, details of their thought processes and just the excellent service. Went to pick up and pay and we met Ray. He was so down to…

Great priceAuto battery replacementElectricalVehicle Inspection
aman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are very nice and honest. Reliable prices and quick services.

Great priceSteering & suspension repairAuto engine diagnosticVehicle Inspection
OceanLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I scheduled an oil change online and got right in. I have a 2007 Nissan so I always have them complete the free vehicle inspection with every visit. According to my service advisor Paul, the brake fluid looked dirty and also recommended a transmission fluid change due to the mileage. My tech RJ Pendleton also…

TransmissionVehicle InspectionOil change
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and friendly staff! Excellent job done in a timely manner!

TransmissionElectrical repairBattery service
Glenn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was able to get on the schedule the very next day when I called. Dropped my car off at 8 am and it was done by 10 am. Great job. Highly recommend.

TransmissionSteering & suspension repairGeneral repairs & maintenance
ScottLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

These guys continue to be honest and efficient with finding the problem and fixing it in a timely manner. The Service writers both make it a family friendly environment and help try and give you the best options to not eat all of your wallet. The Chandler location is the best in ARIZONA. This team is where you want to bring your vehicles.

Battery serviceAuto battery replacementGeneral repairs & maintenance
JamesLocal Guide · 195 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Service was Great . Repair needs where well explained and documented .

Air conditioningOil changeVehicle Inspection
DancesWithWolverines4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The mechanics are speedy and do a great job. The guys at the front desk are super sweet, knowledgeable, and helpful. Brad the assistant manager is just the nicest dude

Brake service & repairGeneral repairsOil change
MaryLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were very detailed in explaining what was the problem. Have me a very fair price too

Auto engine diagnosticGeneral repairs & maintenanceTire rotations
Aislinn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I could not be more satisfied with my experience at Greulich’s. I bought a car from Carvana and could immediately tell something was wrong with it the day I received it. Saturday morning I called Greulich’s to see if they could get me in right away. Paul was so kind and said to bring it on in. He was so helpful with…

Air conditioningGeneral repairsGeneral repairs & maintenance
Sarah14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this and all Greulich’s locations. As a woman with an unfortunate variety of car shop interactions, Greulich’s has consistently been the most professional, honest, and compassionate. Brad and his team at this location are no exception. We remain loyal customers. Thank you all!

Brake service & repairAir conditioningGeneral repairs
AshleyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company - came in for an oil change and they did an inspection highlighting various urgent issues. Paul, Chris, and team were very quick and accommodating as I waited with my baby. Will definitely be back for future services!

Air & cabin filter replacementGeneral repairs & maintenanceOil change
JodiLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greulich's in Chandler provides honest, excellent service! They are fair, timely and professional. We've had several cars serviced here and are always impressed and leave feeling like we were treated well and got a great deal for all repairs and maintenance. Highly recommend!

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair
Marie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I took my Toyota here for a safety inspection as my fifteen year old gets ready to drive. They did a thorough inspection and then didn’t charge me a mortgage to fix what needed to be fixed. I vetted 10 mechanics before choosing them and they did a wonderful job. They also did an oil change on my Ram. I have no…

Air & cabin filter replacementBrakesGeneral repairs & maintenance
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job

Auto engine diagnosticGeneral repairsSteering & suspension repair
BruceLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Very good service, I will go there again

Auto engine diagnosticGeneral repairsGeneral repairs & maintenance
Heidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were GREAT! Kind, courteous, respectful, helpful & knowledgeable. Also the prices were very reasonable. Way better service than AAA & dealerships I have used in the past. I will keep returning. Thank you Chris

Brake service & repairGeneral repairsOil change

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 49%Overpriced 3%Not sure 2%

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